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Adobe tricks users into a 12 month contract

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Re: Adobe tricks users into a 12 month contract

#41

Post by borski »

prirun wrote: post #31
stavros wrote: post #13

This isn't a solution and doesn't excuse Adobe's shitty behavior, but I use privacy.com which gives you single-purpose cards. That way, I can just pause the card and subsequent charges will fail. Then let them try to get their money. Pull-based payments are such a bad idea, implemented even worse. Privacy.com at least gives you per-merchant controls and limits, even though this really should have been a Visa default.

Can they report you to a credit bureau and get your credit score lowered? I recently had my credit score lowered, I think because I canceled a Chase / Amazon credit card after only 1 month. Apparently that is a credit faux paus. No balance owed, but I did hit the measly $500 limit once - another thing bad for credit scores. When my car + homeowner insurance renewed, it had a special section about how Lexus Nexus had…

No. The worst they can do is send you to collections, which they won’t do, or charge you for back charges if you sign up again.

Canceling a credit card as you did may hurt your score though.

Re: Adobe tricks users into a 12 month contract

#43

Post by tomrod »

BenjiWiebe wrote: post #24
lelandfe wrote: post #19

Earlier quoted context omitted.

> the devs never tested anything but Mac+Chrome Which Android browsers show scrollbars?

Firefox does, briefly when you load a scrollable page. And then shows it again while scrolling, naturally.

I suspect parent commenter is looking for more major browsers like Opera (4X market share [0]), Vivaldi, Brave, Chrome (leader), Safari, Samsung default, Android default, etc.

Firefox isn't widely used anymore for mobile, especially with their recent user-hostile approaches of deprecating extension access, removing about:config, devs alledgedly flipping off users on twitter, and so forth.

[0] https://gs.statcounter.com/browser-market-share/mobile-table...

Re: Adobe tricks users into a 12 month contract

#44

Post by bennyp101 »

Use a virtual card if you can, delete that card once you start the 'free trial' then cancel after the trial, or within 1 month to not get charged.

Thats some hoops to go through just to get a 'free trial' to see if the products actually work for you! At least back in the CD days you got 30 days to actually try it out, then either buy it, crack it, or stop using it!

Re: Adobe tricks users into a 12 month contract

#46

Post by bennyp101 »

iso1631 wrote: post #35
lelandfe wrote: post #25

Earlier quoted context omitted.

> But what does "Annual plan, paid monthly" actually mean? Let's fill in our email address and press continue. Maybe that's explained on the next page. This Twitter thread appears to be a person who indeed noticed that and had to delve into the fine print to figure out what it actually implies for the contract.

Seems pretty obvious to me, it's an annual contract you pay for monthly, I have many such contracts

But thats a monthly plan? I would pay monthly... an annual plan I would pay once per year... or is that their cunning terms - 'contract' rather than 'plan' kind of thing

Re: Adobe tricks users into a 12 month contract

#47

Post by judge2020 »

prirun wrote: post #31
stavros wrote: post #13

This isn't a solution and doesn't excuse Adobe's shitty behavior, but I use privacy.com which gives you single-purpose cards. That way, I can just pause the card and subsequent charges will fail. Then let them try to get their money. Pull-based payments are such a bad idea, implemented even worse. Privacy.com at least gives you per-merchant controls and limits, even though this really should have been a Visa default.

Can they report you to a credit bureau and get your credit score lowered? I recently had my credit score lowered, I think because I canceled a Chase / Amazon credit card after only 1 month. Apparently that is a credit faux paus. No balance owed, but I did hit the measly $500 limit once - another thing bad for credit scores. When my car + homeowner insurance renewed, it had a special section about how Lexus Nexus had…

In general, they can and do send this sort of stuff to collections since you did sign up for the terms and it's a non-trivial amount of money owed. Gyms do it for far less, so I don't see why Adobe wouldn't.

Re: Adobe tricks users into a 12 month contract

#48

Post by lelandfe »

iso1631 wrote: post #35
lelandfe wrote: post #25

Earlier quoted context omitted.

> But what does "Annual plan, paid monthly" actually mean? Let's fill in our email address and press continue. Maybe that's explained on the next page. This Twitter thread appears to be a person who indeed noticed that and had to delve into the fine print to figure out what it actually implies for the contract.

Seems pretty obvious to me, it's an annual contract you pay for monthly, I have many such contracts

Sure, me too. Annual plans are great. The issues here are:

1. All of the marketing language shown in the tweets present this as a monthly cost, rather than an annual commitment. This is deceptive. The other, truly monthly plans are default hidden on the plan selection page.

2. The enormous contract cancellation fee is buried inside the fine print.

Contrast this to the USA version: https://i.imgur.com/TDptfcI.png

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