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Non-Consensual Personalization

amitp.blogspot.com

211–220 of 239 posts

Re: Non-Consensual Personalization

#211
post #110

Earlier quoted context omitted.

I don't know about Mac, but on Windows you can change everything from the start menu to the taskbar to Explorer to anything else you like.

How do you replace the window manager? the default one is really bad

What don't you like about it? Maybe there are some options you'd be interested in trying.

Re: Non-Consensual Personalization

#212

I think in general there is this trend in UX toward treating users as helpless children, and it's a bit of a self-fulfilling prophecy. If you take away someone's agency, then yes absolutely they will be helpless. They will learn to be helpless, to act like children. I don't think that's something we want to aim for in general. It's bad for society and disastrous for democracy. Maybe it's from looking too much at the…

I agree. This constant pressure to "delight" users is just a race to the bottom. Reminds me of the scene in Idiocracy with the hospital diagnosis buttons. https://youtu.be/LXzJR7K0wK0

Re: Non-Consensual Personalization

#213
post #25

Earlier quoted context omitted.

There was an article on HN the other day that suggested that (and I'm paraphrasing) "only failed products have settings". We hear a lot about simplicity and how it's easier to study users and optimize for desired outcomes: conversions, upsells, continued use, whatever. Having a simple product nudges the user in the direction you want them to go and makes your product intuitive. I think there's another reason for simp…

One big problems with "settings" is it's easy for people to change them, then get confused. You used to be able to move the taskbar around the screen, and make it taller / shorter. I'm sure some people loved this. On the other hand, I would often find people whose computers were "broken", as their taskbar was invisible, or took half the screen. Even experts can fall for this -- I've had a few open source projects whe…

Yeah, I think the real problem here is that nobody wants to support anything anymore. The only way to continue shipping products is to basically ship generic throw-away happy meal toys that are incapable of being misused.

Re: Non-Consensual Personalization

#214

I think in general there is this trend in UX toward treating users as helpless children, and it's a bit of a self-fulfilling prophecy. If you take away someone's agency, then yes absolutely they will be helpless. They will learn to be helpless, to act like children. I don't think that's something we want to aim for in general. It's bad for society and disastrous for democracy. Maybe it's from looking too much at the…

Some days I think it's learned helplessness, some days I think it is inborn helplessness. I myself always searched for customization, starting with toys I dissembled and put together in a way I liked. Whenever I went to the toy store I looked for screws and not glue. To my first computers, I loved DOS and when it went away for Windows GUI I took to the registry and then searched for something else and found Linux. Ti…

It always depends on the product. I have a hypothesis that almost everyone is a "power user" of something, but that something varies from person to person.

For me, I am a power user of computers and technology, but I couldn't care less about my car and just want it to get me places.

Other people are the opposite, and love tinkering with their cars. Or maybe they are a power user of carpentry tools, while others (like me) just need a basic drill.

I think one thing that worries me is that there are markets that cater to power users in other areas (cars, tools) but the way software is going, almost all software is being stripped down and power being taken away from all users since the non-power-user base is so large. This is especially true with mobile technology, but it is creeping into desktops/laptops as well.

Re: Non-Consensual Personalization

#215
post #157

Earlier quoted context omitted.

Children are the best target demographic for marketers. Considering the demographic decline and the diminishing numbers of children, the next best solution is to infantilize adults.

Once again we are reminded that advertising and marketing are the source of a great number of societal ills.

ah the anti-marketing dollar, huge market :-)

https://www.youtube.com/watch?v=l4Mn2NbjlqU

Re: Non-Consensual Personalization

#216

Is this perhaps related or written in reaction to yesterday's post "Settings are not a design failure? [0]" It seems quite similar to comments written on that HN thread. [0] https://news.ycombinator.com/item?id=30181291

It is similar in topic but not written in reaction to. I had written the post almost a year ago and posted it a few days ago.

Re: Non-Consensual Personalization

#218
Software doesn't need to be updated constantly (and certainly should not be web based). It shouldn't have a single vuln. Vulns are because of hobbiest amateurs from the 90s who don't know what they're doing. Real vulns like side channels (no, not the intel bullshit) occur once every 20 years. So there should be an update once every 20 years. I can still use an image viewer from the 2000s for modern use cases. It should have been finalized in 2000 and the dependencies shoudve stayed the same. Gnome 3 was not needed.

Re: Non-Consensual Personalization

#219
So, you're living inside someone else's product, yet are upset because you can't personalize it as you please?

Google just changed my entire phone's theming system when I changed the background. I love it! I don't have time to personally pick and choose colors, so I'm very happy with this. Also, it matches the background! 10/10, please don't ask for my consent on this Google, I have enough popups from companies begging for my attention.

Re: Non-Consensual Personalization

#220

I think in general there is this trend in UX toward treating users as helpless children, and it's a bit of a self-fulfilling prophecy. If you take away someone's agency, then yes absolutely they will be helpless. They will learn to be helpless, to act like children. I don't think that's something we want to aim for in general. It's bad for society and disastrous for democracy. Maybe it's from looking too much at the…

> I think in general there is this trend in UX toward treating users as helpless children, and it's a bit of a self-fulfilling prophecy. If you take away someone's agency, then yes absolutely they will be helpless. They will learn to be helpless, to act like children. I don't think that's something we want to aim for in general. It's bad for society and disastrous for democracy.

On a similar note, constantly redesigning UI just to redesign them encourages this too -- why develop expertise or skill when it will be undermined because some UX designer wants to make his mark?

I get the strong impression that UX has stopped being about the users and has become more about the designer's ego or his employer's interests. It's the best explanation I can think of for all the redesigns that no one wanted or asked for.

IMHO, the first questions any UX designer should ask themselves are:

1. Is the new design a useless side-grade from what we already have (i.e. just doing something differently to do it differently)?

2. Are the advantages over the existing design significant? Is it really worth invalidating existing user knowledge?

I've had a few run-ins with UI designers and architects (of the building kind) as an end user, and they've left a sour taste in my mouth. A lot of dismissing user feedback with pablum about "change being hard" or insistence that the changes are popular with some silent majority.

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