Earlier quoted context omitted.
It really gets me down when local/state emergency services etc. use it as their primary means of news/updates.
This has always irked me. Perhaps it's heavy handed, but I would love a law that (1) requires governments at all levels to use open-access websites (and radio, a local newspaper of record, &c.), and (2) requires services like Facebook to syndicate any news and updates.
The government should be creating their own services for both state and local governments to create websites. Instead, you got a 10,000 vendors charging outrageous prices that can't even get something like security right. Something like 18F would be awesome for these cities to start using. Unfortunately, politics is very corrupt so politicians are always going to want to pay a friend of a friend a million dollars to say that it was the vendors fault than to do something right, and the vendor will have some reason why it wasn't their fault. Rinse, recycle, repeat.