I'm a UX designer and I've taken delivery of an XC40 Recharge two months ago, and I've never felt dumber in my life.
Don't get me wrong, the car is absolutely wonderful, but the UX is so badly designed it makes me question myself.
For starters, I have absolutely no clue how to use the lights, fans and wipers. Just last Saturday, a design oversight (and idiocy from my part) caused me to reverse into another car parked behind me, I reversed to leave the parking spot, then instead of switching to D, I forgot it on R all while the rearview camera is showing red lines. For a car equipped with driving assists (collision avoidance and line assists), it shouldn't have let me reverse any more as it was seeing a clear obstacle behind me or at least make me double check by beeping the rearview camera, it only beeps for 5 seconds when it sees an obstacle then stops, same for the open door and seatbelts.
There is also the odometer, there are 3 different odometers in the car and all of them are showing different values, one with a TM next to it, another one with this symbol Ø and a third one in the "Driver performance" tab. So which one is the real distance and what's the difference? Only the norse gods know.
Also, the charge and fuel left gauges adapt to your driving by going up or down instead of showing you the real amount of fuel/charge left. And it already nearly left me stranded on the highway with 5km left of fuel.
This car is amazing but there are a lot of design oversights when it comes to UX.