With all the pizza places near me going under and stopping delivery, DoorDash is slowly becoming the only way to order pizza.
Phone is still the best way to order pizza
131–140 of 456 posts
Re: Phone is still the best way to order pizza
#132I'm sorry but I don't agree. Dominos pizza has coupons, deals, etc. Trying to get those deals over the phone is a chore. Ordering specific toppings can be a chore since it's a relay back and forth vs a button. Multiple pizzas with multiple toppings? The delay just compounds. If you live alone and order one pizza or one style of specific themed pizzas then sure, it might be faster, if that's the metric of "best" but i…
But then you would have to eat... Dominos. I get that its not the same everywhere, but in the pizza belt, I couldn't imagine going there. Luckily my local place has a good website though.
Really depends on the location, Cleveland has horrible Dominos, Cincinnati Dominos is pretty good, and Portland dominos is also pretty good.
Re: Phone is still the best way to order pizza
#133I'm sorry but I don't agree. Dominos pizza has coupons, deals, etc. Trying to get those deals over the phone is a chore. Ordering specific toppings can be a chore since it's a relay back and forth vs a button. Multiple pizzas with multiple toppings? The delay just compounds. If you live alone and order one pizza or one style of specific themed pizzas then sure, it might be faster, if that's the metric of "best" but i…
But then you would have to eat... Dominos. I get that its not the same everywhere, but in the pizza belt, I couldn't imagine going there. Luckily my local place has a good website though.
Dunno if Domino's is comparable internationally (at least the sizes are smaller here in Germany), but I actually like ordering "unordinary" pizza from them now and then. Things any Italian would cringe at. They are cheap, deliver quick and have reasonable quality. It's just not at all Italian pizza.
Then again, from my experience it was hard to find true Italian pizza in the US.
Fun anecdote: When I was in NYC I walked into a corner pizza place in Little Italy that sold these giant slices to-go. I asked them if they also sold Tiramisu. To my utter surprise the 3 or 4 Italian Americans present didn't even know what Tiramisu is. That day I learned it was actually just invented around 1980 in Italy. Today it's one of the absolute favorite deserts in Germany and every Italian restaurant serves it and even many non-italian have it.
Re: Phone is still the best way to order pizza
#134Aren't you just saying a single threaded human voice interface is better than machine to machine and HCI to solve this one problem? You have at least 2 FA or 3FA with the phone call: your callerID # looks real, you respond appropriately, your voice sounds real too. Everyone wants one basic item from the pizza shop, so little interaction is needed. Sure, you could be a prank caller, but you both implicitly agree to conditionally trust each other.
Re: Phone is still the best way to order pizza
#135Earlier quoted context omitted.
Basically NYC and the metro sprawl around NYC all the way up and down the coast
You mean the "Chicago and the sprawl around it all the way up to Maine along the great lakes" right? https://i.imgur.com/GOvnHcv.png Sorry coasties, Chicago's the new pizza capital
That linked graphic seems to show Burgers is the main go-to in Chicago. That said, I'm a huge fan of Chicago deep dish. I know some don't call that a proper pizza (esp New Yawkers, and I'm in the area), but I do love that Gino's pizza.
Re: Phone is still the best way to order pizza
#136how did this article gloss over the fact that the second time you use an app, it's infinitely easier than calling, because all the information is already stored inside. It literally could be 1 single click to be done.
Re: Phone is still the best way to order pizza
#137You couldn't be more wrong. I just ordered my go-to pizza order from Dominos today with 3 button clicks. Was already signed in, click easy order, add tip and place order.
As for "why do they need the last name" = credit card? As for adding my address in... It was already saved from last time. As for the pizza place mishearing my order on the phone... o wait, that didn't happen.
And lately, I don't want to wait on hold or talk to another person. This is just displacing personal opinion on everyone else.
Also: Please avoid posting the "dominos sucks" comments. Let's focus on the tech here.
Re: Phone is still the best way to order pizza
#138I'm sorry but I don't agree. Dominos pizza has coupons, deals, etc. Trying to get those deals over the phone is a chore. Ordering specific toppings can be a chore since it's a relay back and forth vs a button. Multiple pizzas with multiple toppings? The delay just compounds. If you live alone and order one pizza or one style of specific themed pizzas then sure, it might be faster, if that's the metric of "best" but i…
I agree with the author and you. I think Dominos is the exception though. Pizza places aren't nearly as painful as other places that have javascript bloated, every single interaction has a spinner, there's too much whitespace ordering apps. Looking at you Applebee's.
Pizza Hut is just as easy. Grub hub and other online ordering platforms have also been working fine for years now. What the author completely ignores is that you only enter your data once. Also there’s much less chance for any miscommunication and repeat orders are much easier and faster. It’s like having a shortcut for pizza.
Re: Phone is still the best way to order pizza
#139Phone is the only method that supports all pizza places and prevents any barrier to ordering. It is the best method by default.
I've lived all over the USA, and I like pizza. In big cities, the closest pizza place is not a franchise. In small towns, often no pizza place is listed on an online service, the closest pizza place is literally a gas station, nobody takes credit cards, and delivery makes no sense. People in the suburbs are the only ones whose closest pizza place is a franchise with an app.
I have run into a slew of tech problems when trying to order online. Often I am not ordering from a chain, so I have to either walk through some bizarro custom website that doesn't work half the time, or I have to call anyway. If I want a deal, I'll look online, but I make the order by phone and pay at pick-up. The phone is the only thing that always works. Speaking my order is literally faster than clicking through a form. Even if you're deaf or blind, you can order pizza over the phone without issue.
And besides all of that, "ordering services" (Slice, GrubHub, Uber Eats, Doordash, etc) are actively detrimental to small business. Because people aren't calling in and ordering and are instead trusting these websites' listings (that the business owners did not list), the customer doesn't get their order or it's delayed or screwed up, and then they leave a negative review for the business on Yelp/Google, even though it's not the business's fault. More people should order over the phone, if only to ensure they actually get what they want, and how long it will take before they order.
Re: Phone is still the best way to order pizza
#140> Phone is still the best way to order Pizza
Best for whom? [1]
[1] https://www.nytimes.com/2022/01/28/dining/restaurant-phone-l...