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Phone is still the best way to order pizza

dan.bulwinkle.net

51–60 of 456 posts

Re: Phone is still the best way to order pizza

#52
My pizza place offers SMS text ordering and it is definitely the best option for ordering, especially when ordering a custom pizza. The only issue is that! he automated response includes a wait time which can be inaccurate, but I recognize this and follow up with a quick call.

Re: Phone is still the best way to order pizza

#53
Who on earth has ever ordered just a "large pizza for pickup"? Without specifying ingredients, type of crust, anything.

This is like ordering a chair by phone from a furniture store by dialing the number, saying "Armchair for pickup" and heading on over to the store.

Why reserve books online from the library? Just call them and say "10 books for pickup" and then hang up.

Re: Phone is still the best way to order pizza

#54

I'm sorry but I don't agree. Dominos pizza has coupons, deals, etc. Trying to get those deals over the phone is a chore. Ordering specific toppings can be a chore since it's a relay back and forth vs a button. Multiple pizzas with multiple toppings? The delay just compounds. If you live alone and order one pizza or one style of specific themed pizzas then sure, it might be faster, if that's the metric of "best" but i…

When I was in college I could call my local Dominos, ask for a large pizza and a two liter of soda and at the end say "if I pick it up will you double it?" They never said no. A local pizza shop always offered the same deal so Dominos had no choice. Good luck doing that in an app.

Re: Phone is still the best way to order pizza

#55

I'm sorry but I don't agree. Dominos pizza has coupons, deals, etc. Trying to get those deals over the phone is a chore. Ordering specific toppings can be a chore since it's a relay back and forth vs a button. Multiple pizzas with multiple toppings? The delay just compounds. If you live alone and order one pizza or one style of specific themed pizzas then sure, it might be faster, if that's the metric of "best" but i…

The Dominos app is actually extremely well done. The UI is intuitive, has a ton of options for payments, shows exactly whats going on with your order, etc.

Re: Phone is still the best way to order pizza

#57
"Best" is subjective.

For me, the ideal way to order pizza is one where I can order exactly what I want quickly.

Trying to order a pizza I want through a phone takes a _hell_ of a lot longer than using a website.

An example of a pizza I typically order:

* Thin crust medium, low cheese, BBQ sauce instead of tomato sauce, half with jalapenos and pineapple, half with mushrooms and diced tomatoes

Phone orders are slower and prone to miscommunication. Online apps, however, are precise and quick.

Therefore, the best way to order pizza given the criteria I specified above is through a website.

Re: Phone is still the best way to order pizza

#58
post #5

This is only true for very simple orders. And may heaven help you if you and the person on the other end are both non-native English speakers. As soon as you want anything remotely custom, using an app or website is a lifesaver. And the good apps remember your order for one/two tap re-ordering. Chipotle’s app is one that does this extremely well.

This is true but for me a pizza is a fallback plan for a long day or plans that fell through. So it is almost always the same or very similar order and I just want it now. My local pizza place actually asks if I want to repeat my last order or hear their specials. I can (to your point, re-) order a pizza in like 9 seconds.

Re: Phone is still the best way to order pizza

#59
post #54

I'm sorry but I don't agree. Dominos pizza has coupons, deals, etc. Trying to get those deals over the phone is a chore. Ordering specific toppings can be a chore since it's a relay back and forth vs a button. Multiple pizzas with multiple toppings? The delay just compounds. If you live alone and order one pizza or one style of specific themed pizzas then sure, it might be faster, if that's the metric of "best" but i…

When I was in college I could call my local Dominos, ask for a large pizza and a two liter of soda and at the end say "if I pick it up will you double it?" They never said no. A local pizza shop always offered the same deal so Dominos had no choice. Good luck doing that in an app.

Is this in the 80s or, like, 2019? I've never heard of this "will you double it" thing before. Is it just because the other local shop did it, or would you expect this to work at any Dominos?

Re: Phone is still the best way to order pizza

#60

I'm sorry but I don't agree. Dominos pizza has coupons, deals, etc. Trying to get those deals over the phone is a chore. Ordering specific toppings can be a chore since it's a relay back and forth vs a button. Multiple pizzas with multiple toppings? The delay just compounds. If you live alone and order one pizza or one style of specific themed pizzas then sure, it might be faster, if that's the metric of "best" but i…

I agree with the author and you. I think Dominos is the exception though. Pizza places aren't nearly as painful as other places that have javascript bloated, every single interaction has a spinner, there's too much whitespace ordering apps.

Looking at you Applebee's.

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