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Twitter doesn't care about spam?

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Re: Twitter doesn't care about spam?

#43
post #3

Relevant tweet from Elon Musk yesterday: "Twitter is spending engineering resources on this bs [support for profile photo from NFT] while crypto scammers are throwing a spambot block party in every thread!?" - https://twitter.com/elonmusk/status/1484456594775678976?cxt=...

The best part about this is that the people above telling us they haven't seen spam on Twitter in years just need to click this tweet and scroll a bit.

Re: Twitter doesn't care about spam?

#44
post #9

Option d: nobody outside of the Twitter TnS teams (including Paul Graham) has any idea of what Twitter is detecting as spam and what not, and thus can't actually judge how good a job is being done. First, we don't see the spam that was outright blocked, so we have no idea of what the false negative rate is. Second, I bet that this is not a binary block/allow decision, but there are all kinds of ways of reducing the e…

That's a bold assumption giving Twitters track record of terribleness. I don't understand what the line of thought here is, anyway - do you want to convince people that see tons of spam on Twitter every day that they are imagining things? It's not real?

Like, no, I see it every day. Lots of it.

Re: Twitter doesn't care about spam?

#45
post #19
post #9

Option d: nobody outside of the Twitter TnS teams (including Paul Graham) has any idea of what Twitter is detecting as spam and what not, and thus can't actually judge how good a job is being done. First, we don't see the spam that was outright blocked, so we have no idea of what the false negative rate is. Second, I bet that this is not a binary block/allow decision, but there are all kinds of ways of reducing the e…

Option E: Nobody can even agree on what Twitter spam is. Is it bots? I follow a few bot accounts and get value out of them. Is it blatantly promotional content? This actually seems to be one of the intended uses of Twitter. Is it low-quality content? I feel like lots of people earnestly tweet out low-quality stuff, and who gets to judge what's low-quality anyway?

tweet> really hard day today, my great aunt died of covid after a long fight

reply> I know we all probably must have heard about Bitcoin but don't know how it works, I tried it in a week ago and i made a return of $10500 after a week of trading, connect with my trader at @SpamBtcAccount1234

Re: Twitter doesn't care about spam?

#46
post #16

Earlier quoted context omitted.

Just tweet metamask lol - its the magic word. Edit: WARNING this will immediately fill your feed with spam. Don't click anything that you get.

Huh? Can you explain this one, please?

metamask is a crypto thing, huge amounts of twitter spam are related to crypto nonsense.

Re: Twitter doesn't care about spam?

#47
Anytime I see the comments on posts about social media moderation, I laugh my ass off.

People calling it a “hard” problem simply parrot the narrative they see other engineers who have tackled it in leadership positions adopt. The reality is it’s a “Dirty” problem. The equivalent of a sewer cleaner in the old days that is a thankless, low pay, low career prospect, riddled-with-politics , nightmare.

Look up the salary bands for roles in spam fighting. The top 5% probably make bank and even that is not wildly large amounts relative to the valley (~$650k TC which is director level)

The LARGE pools of spending go toward maintaining an army of contractors that get passed down a barrage of things that some teams flag through automation. Same at twitter as it is as Facebook and Google. You need only hit up LinkedIn for the right search keywords to find the contractor hotspots.

The point being, Paul is right. If these platforms wanted to solve the problem, the smartest hires would go there motivated by a culture enabling high impact and good compensation.

The hell hole that is moderation operations would make even those guys with the Six-Sigma-black-belt-world-championship-something ops degrees shed tears for how soul destroying the environment is to work in.

Source: Have friends in these roles. Seen it play out a bit more than a decade at this stage.

Re: Twitter doesn't care about spam?

#48
What I don't understand is that Twitter makes it so difficult for new humans to sign up for an account, how are the robots getting around it?

I wanted to create a second Twitter account, but almost immediately after signing up it was blocked for "suspicious activity". I hadn't even posted yet. The only way to resolve it was to add a phone number to the account, but I only have one and it was already assigned to my first Twitter account.

So I was stuck.

How on earth do the spam robots do it? There are so many.

Re: Twitter doesn't care about spam?

#50
post #9

Option d: nobody outside of the Twitter TnS teams (including Paul Graham) has any idea of what Twitter is detecting as spam and what not, and thus can't actually judge how good a job is being done. First, we don't see the spam that was outright blocked, so we have no idea of what the false negative rate is. Second, I bet that this is not a binary block/allow decision, but there are all kinds of ways of reducing the e…

Crazy how we can have such different experiences. I follow less than 100 accounts and easily 50% of the responses are always spam/scams. It makes Twitter almost unusable for me. The most ironic part is that Twitter will show the spam/scams, but hide other replies, from real people, that Twitter thinks are mean.

Same here. Unbearable. Stupid suggestions. It has become close to worse than my old yahoo.com email address that I used for junk requests.
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