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Request your personal information

amazon.com

21–30 of 89 posts

Re: Request your personal information

#21
post #11

When I requested this back in August, it took 5 days to get the results. You get a long list of links that each triggers a download. It's a bit annoying to bulk download by clicking each link one by one, so I made a Browserflow flow that clicks all the links and downloads everything automatically: https://browserflow.app/shared/61e979ed-47f4-4c94-b5a5-3ade0...

DownThemAll is a nearly 20 year old browser addon that can bulk-download links on a webpage.

Some of us were in Kindergarten about then so we would have missed the original Show HN for that. Glad to have found it eventually though.

Re: Request your personal information

#22
I can't do this because amazon does not have my personal information.

Amazon has a pseudonym with a dedicated Twilio number that delivers to a private postal box.

I burn the pseudonym every few years. Which reminds me ...

This is simple because VISA/MC do not validate cardholder name. Everyone thinks they do and most merchants believe that they do but ... they do not.

You can use your card with "Mickey Mouse" and it will work just fine.

Re: Request your personal information

#23
post #8

interesting how the request takes about a month to process.. it's almost... almost like... they dont really wanna do it but have to

I built a system just like this at another company whose products or services you likely use often or everyday.

This pessimistic view assumes the worst about people like me who build these kinds of systems, as if we’re evil or corrupt or somehow doing this to take something from you.

In reality, data is stored in disparate systems, under the custodianship of different organizations. Once you can find everything and account for it, you need to query every single system - many systems which aren’t built for this kind of “on demand” workload. Then you need to parse the data, turn it into some kind of useful values, especially if the internal representation contains flags, enums, or other magic or pseudo values that wouldn’t be meaningful to anyone but the logic or programmer who wrote it. Systems go down. Things break. Pipelines get clogged. It’s one thing to build a god system that can decrypt, read, and perform etl on every application, table, db, or whatever storage used anywhere in your entire company. It’s exponentially harder to solve this problem when it’s all legacy integrations with shit that’s duct taped together and will easily tip over.

Now you have to do this at scale - except these systems have millions of lines of code and can’t just be rewritten into a solution that can handle hundreds or thousands or even tens of thousands of queries per second… not without a Herculean effort not even accounting for all the tribal knowledge that’s been lost on how the system is expected to work.

If 30 days is too long for you, essentially you’re wanting these companies to spend potentially hundreds of millions of dollars to rearchitect a significant chunk of their systems that were built prior to all these privacy laws coming online.

Honestly, the legal landscape changes often. Some of the law is open to interpretation. My own experience working in this are require working closely with a team of lawyers. Honestly, even the Staff Engineers in my larger org getting paid $700k a year would have preferred any other project but this.

Re: Request your personal information

#25
post #10

Please notice, at all companies (I don't know about AWS) that I have worked for each GDPR request eats up a few man-days of work internally. Some companies getting hit a lot by GDPR have likely automated it, but even a big company (that I know of) with 100k+ private customers (that all have the right) only receives a few requests a quarter, usually by angry customers.. This AWS thingy might not be GDPR, but it might…

A sobering thought. As Robert Burns put it:

  "Many and sharp the numerous ills
  Inwoven with our frame;
  More pointed still, we make ourselves
  Regret, remorse and shame;
  And man, whose heaven-erected face
  The smiles of love adorn,
  Man's inhumanity to man,
  Makes countless thousands mourn."

Re: Request your personal information

#26
post #11

When I requested this back in August, it took 5 days to get the results. You get a long list of links that each triggers a download. It's a bit annoying to bulk download by clicking each link one by one, so I made a Browserflow flow that clicks all the links and downloads everything automatically: https://browserflow.app/shared/61e979ed-47f4-4c94-b5a5-3ade0...

[deleted]

Re: Request your personal information

#27

> We’ve received and are processing your request to access your personal data. We will provide your information to you as soon as we can. Usually, this should not take more than a month. In exceptional cases, for example if a request is more complex or if we are processing a high volume of requests, it might take longer, but if so we will notify you that there will be a delay. I wonder what the formats are. Also, is…

I requested my Amazon data a year ago or so and it was a few different Excel files. One file for orders, one for digital orders, one for returns, etc. They included everything back to my first order in ‘99. Took a few days to process, but certainly less than a week.

Re: Request your personal information

#28
post #10

Please notice, at all companies (I don't know about AWS) that I have worked for each GDPR request eats up a few man-days of work internally. Some companies getting hit a lot by GDPR have likely automated it, but even a big company (that I know of) with 100k+ private customers (that all have the right) only receives a few requests a quarter, usually by angry customers.. This AWS thingy might not be GDPR, but it might…

Seriously??? Amazon has huge AI's making strategic business decisions based on agglomerating all this data, sifting it, grouping it, heat mapping it, chewing it up and processing it a 1000 which ways. All AUTOMATED. And you are suggesting accessing the raw data for a single person and zipping it up and sending it in one email might cost them business days?

Re: Request your personal information

#29
post #10

Please notice, at all companies (I don't know about AWS) that I have worked for each GDPR request eats up a few man-days of work internally. Some companies getting hit a lot by GDPR have likely automated it, but even a big company (that I know of) with 100k+ private customers (that all have the right) only receives a few requests a quarter, usually by angry customers.. This AWS thingy might not be GDPR, but it might…

If this is true, knowing this makes it your moral imperative to do so. It will excert some pressure on them to streamline the process, or pressure them to store less data as it becomes a liability instead of an asset

Re: Request your personal information

#30
post #11

When I requested this back in August, it took 5 days to get the results. You get a long list of links that each triggers a download. It's a bit annoying to bulk download by clicking each link one by one, so I made a Browserflow flow that clicks all the links and downloads everything automatically: https://browserflow.app/shared/61e979ed-47f4-4c94-b5a5-3ade0...

Bookmarklet that extracts all hyperlinks on a page (e.g. to copy them into a downloader)

``` javascript:(function() {var x = document.querySelectorAll("a");var myarray = [];function dox(){for (var i=0; iNameLinks'; for (var i=0; i'+myarray[i][1]+''; }; var w = window.open("");w.document.write(table); }dox();make_table();})()

```

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