621–630 of 807 posts
I'd set inactive account recovery, so if I died my brother would get access six months later. That didn't happen either. Google is a joke.
Had this. It was telling me to try again 'later'. Ok, i did 'try later' every day for three weeks, and they didn't let me in. Using the very same IP address as I used to always access it, no less. Then, I gave up, moved all my services to another email account, and after 2 or 3 months tried logging in, and it suddenly allowed me to log in. Needless to say, I will never again use gmail for critically important things.
My solution is, buy your own domain. It's cheap and it will cost you only 20$ a year or something like that. I'm not saying run your own email service (I do, but I recognize that it's complex and not worth for most people), but use a public email service (like also GMail) with your own domain. That way at least if you no longer can access your account, or you get banned, or whatever, you don't loose your address (sin…
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Google sometimes blocks me from searching using Firefox, saying it’s “suspicious activity” and sending me into captcha hell that always rejects my results after several screens for no reason. It’s incredibly transparent as to what they’re doing. That Google became the most anti-consumer company out there is pretty disgraceful.
Is it possible that your requests are coming from an IP address that google has flagged for previous abuse? I think that the "suspicious activity" captcha hell is triggered by a high request volume from multiple not-logged-in agents on the same IP. At least that's been my experience in the past.
Once upon a time I worked at Google. I returned to Austin to visit old friends and took the opportunity to visit the Google office there. The Googlers sitting around me were primarily corporate sales. They weren't getting any corporate sales calls at all as far as I could tell, but there was one extremely irate user who was locked out of their GMail account and was repeatedly calling them because they were the only h…
Even when you have paid Google products that come with support, it is really awful. They once asked me to submit a business case justifying how answering my support question benefited Google. Just a simple clarification of something in their documentation. I was already under pressure to migrate to Office360, I stopped fighting after that. My employer is a huge AWS user and Google is constantly chasing us with a trea…
I find that extremely difficult to believe without more context. Google support isn’t that bad. I’ve had a mediocre-to-good experience with it over the years.
With that said, while I agree that aws business and enterprise support is worth the hundreds to thousands of dollars a month, so is the five bucks a month for a google workspace account that includes support.
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I understand you are saying this in good faith, but honestly this is bullshit. Is the only way to get a solution to use LinkedIn inmail to solve a login crisis? There are plenty of FB engineers on this site alone. Are you all feeling okay with the work you’ve done?
There’s plenty of ways: 1) Get your story on HN front page 2) Get a job at FB, fix issue yourself 3) Install Tinder, drive near FB offices, set search radius to minimum. Try to convince your matches to fix things 4) Buy a 0-day from the dark web, hack into FB and reset the password 5) Become incredibly wealthy, acrue enough FB stock to get a board seat, complain to the CEO
Once upon a time I worked at Google. I returned to Austin to visit old friends and took the opportunity to visit the Google office there. The Googlers sitting around me were primarily corporate sales. They weren't getting any corporate sales calls at all as far as I could tell, but there was one extremely irate user who was locked out of their GMail account and was repeatedly calling them because they were the only h…
It's pretty crazy to think about the fact that your email is de-facto your online identity, as it is the universal second factor that is used as a fallback if other login mechanisms fail. An email service is two things: a global name user@emailprovider.tld, which is really your online identity, and an email service that hosts the SMTP, IMAP and DNS services required for the identity to function. People are willing to…
Even if google had customer support agents, what do you want them to do in cases like this? They can't actually validate anyone as the owner of an account, they'd simply be the targets of people begging to access accounts.
Edit: the implication being, we probably simply need most people to just not depend on email for anything important. Unless you can maintain multiple 2FA methods, your email account isn't reliable enough to be trusted with important things.
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I guess this is why Amazon is playing the long game with their obsessive focus on customers. I don't know how that really plays out where the rubber meets the road but that's what Jeff bezos always keeps talking about.
I worked at both Amazon and Google. It was only at Amazon where I was exposed to the Craft of software development. Personally, I feel there is a nuanced difference to the role at Amazon being SDE ( Software Development Engineer ) whereas Google is SWE ( Software Engineer ). It's almost like Google thinks Software Developers are lower tier than Software Engineers, but I'd like to think of myself as doing more than ju…
Once upon a time I worked at Google. I returned to Austin to visit old friends and took the opportunity to visit the Google office there. The Googlers sitting around me were primarily corporate sales. They weren't getting any corporate sales calls at all as far as I could tell, but there was one extremely irate user who was locked out of their GMail account and was repeatedly calling them because they were the only h…
Even when you have paid Google products that come with support, it is really awful. They once asked me to submit a business case justifying how answering my support question benefited Google. Just a simple clarification of something in their documentation. I was already under pressure to migrate to Office360, I stopped fighting after that. My employer is a huge AWS user and Google is constantly chasing us with a trea…
Earlier quoted context omitted.
I guess this is why Amazon is playing the long game with their obsessive focus on customers. I don't know how that really plays out where the rubber meets the road but that's what Jeff bezos always keeps talking about.
Really? I am locked out of my (10+ years old) account for almost two years, due to "security reasons" (I have valid OTP so I call this BS and my credit card has changed in between so the account is useless for anyone), they want me to call some number in states, but I am not giving my phone number away, which is also the reason why I don't create new account. I have calculations, in last two years I have bought 4378…