Live data from Hacker News

Ask HN: Gmail account security

news.ycombinator.com

571–580 of 807 posts

Re: Ask HN: Gmail account security

#571
This is another reason why I recommend to use your own domain (from a 3rd party registrar).

If you can't, at least set a mail-forward to a different mailprovider (I have an old hotmail account) so if you get locked out, at least you can receive mails.

Use Google Takeout at least twice a year.

Another option would probably be to use Office365, I don think it's that expensive and I guess you would have the possibility of getting real support?

Re: Ask HN: Gmail account security

#572
post #67

They also do this thing now where they block [1] smaller browsers (even ones using the latest version of chromium) under the guise of security. According to their docs they're fighting MITMs by generally disallowing any browser they can't identify (so the big few). If you're not on a whitelisted browser by Google, you can't log in (effectively, use) any of their properties. This feels very anti-competitive to me. Not…

Google sometimes blocks me from searching using Firefox, saying it’s “suspicious activity” and sending me into captcha hell that always rejects my results after several screens for no reason. It’s incredibly transparent as to what they’re doing. That Google became the most anti-consumer company out there is pretty disgraceful.

Sounds like your browser (or a plugin) might be blocking some cookie or connection that Google uses for security?

Re: Ask HN: Gmail account security

#573
post #470

Once upon a time I worked at Google. I returned to Austin to visit old friends and took the opportunity to visit the Google office there. The Googlers sitting around me were primarily corporate sales. They weren't getting any corporate sales calls at all as far as I could tell, but there was one extremely irate user who was locked out of their GMail account and was repeatedly calling them because they were the only h…

You are actually pointing out a tremendous opportunity that Google has internally and externally. I work at Google and recently tried to file a bug about the calculator embedded in search. It was dastardly difficult to find how to file the ticket. It took me maybe an hour. A better system for filing tickets internally and for filing and triaging tickets from external users would be a tremendous asset for Google.

You are actually pointing out a tremendous opportunity that Google has internally and externally.

While there isn't a way to report problems, or get help with problems, and problems aren't tracked or measured, every problem is a singular example that can be hand-waved away with an "it's just that particular user being dumb".

Refusing to support customers is a choice Google has made in order to be able to ignore problems the engineers won't (or can't) solve.

Re: Ask HN: Gmail account security

#574

Once upon a time I worked at Google. I returned to Austin to visit old friends and took the opportunity to visit the Google office there. The Googlers sitting around me were primarily corporate sales. They weren't getting any corporate sales calls at all as far as I could tell, but there was one extremely irate user who was locked out of their GMail account and was repeatedly calling them because they were the only h…

I submitted security bug to Chrome. It was not very serious or urgent. Somebody looked at it in the first hour, in the first day it was analyzed and in the first week it was resolved. I was kind of surprised, because I was sure that public feedback from nobody is going to be put in a very long queue.

Re: Ask HN: Gmail account security

#575

Once upon a time I worked at Google. I returned to Austin to visit old friends and took the opportunity to visit the Google office there. The Googlers sitting around me were primarily corporate sales. They weren't getting any corporate sales calls at all as far as I could tell, but there was one extremely irate user who was locked out of their GMail account and was repeatedly calling them because they were the only h…

Was the screaming guy no paying for some service?

I'm a bit confused as well.

> he paid Google something for some service and was entitled to phone support and he demanded someone help him

This does not support the conclusion about free users being the product, since the customer was paying based on the statement above.

Re: Ask HN: Gmail account security

#576

Earlier quoted context omitted.

> - Security questions. Yeah, right, please give us what amounts to a password, but that other people likely know, and that we'll probably store in plaintext. You'll use this much weaker backup password if you forget your real one. A good password manager, such as KeePass, will generate a passphrase . That is, words. Use that instead. Even if they ask "what is your mother's maiden name" just make up a passphrase. > -…

> A good password manager > a password manager solves the problem Sorry but as a software developer myself, I can't trust a piece of software to store all my passwords and thus be a single point of failure for my entire digital life. > This is false. I know many people who share computers. With a single OS user account? Even android tablets these days come with multi-user support. > I treat all my computers as shared…

Ideally Bitwarden, Keepass or what have you should be printed on a piece of paper and put in a safe.

If anyone gets access to my weapon safe I got bigger problems to think about (no, not the weapon(s) but whatever has caused the situation.)

Re: Ask HN: Gmail account security

#577
If you live in EU or EEC I wonder if this isn't covered by GDPR?

Aren't companies required to have a way to get a manual review of anything an AI does?

And aren't they also to safeguard your data?

I'm not a GDPR expert but I know GDPR is a bit larger than many expect.

Re: Ask HN: Gmail account security

#578

Earlier quoted context omitted.

only tangentially related but that phrase is a pet peeve of mine. You are always the product if you are using software - free or paid. Netflix is sure as hell going to use your data the same way youtube would. The only exception of course is most but not all FOSS.

Is that true for Apple?

You are the product Apple sells to app developers for 30% of their income. Notice that you are not allowed to do things that interfere with this.

Re: Ask HN: Gmail account security

#579
Google added one of my employee's LinkedIn account address as our LinkedIn URL to our company Google business profile. We have contacted google support about this to change URL to our own but we got response like following:

    I understand that you are referring to an incorrect LinkedIn profile which is visible under your business profile in Google. Please be informed that information from social profiles are collected by automated algorithms.

    There's no way to manually remove these social profiles from our end. This is something which is driven by Google’s algorithm, based on the visibility, ranking, web presence, etc. of the particular business page. We at Google do not have any manual control over this.

Google and its algorithms are going bad and they have no control over it. It is getting ridiculous.

Re: Ask HN: Gmail account security

#580

Once upon a time I worked at Google. I returned to Austin to visit old friends and took the opportunity to visit the Google office there. The Googlers sitting around me were primarily corporate sales. They weren't getting any corporate sales calls at all as far as I could tell, but there was one extremely irate user who was locked out of their GMail account and was repeatedly calling them because they were the only h…

"I'd frequently tell my co-workers, "If you're not paying for it, you're the product.""

But it sounds like this "extremely irate user" was paying for it.

Post reply on HN