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Ask HN: Gmail account security

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Re: Ask HN: Gmail account security

#491

Post by option_greek »

entropie wrote: post #408
friedturkey wrote: post #391

Earlier quoted context omitted.

Google sometimes blocks me from searching using Firefox, saying it’s “suspicious activity” and sending me into captcha hell that always rejects my results after several screens for no reason. It’s incredibly transparent as to what they’re doing. That Google became the most anti-consumer company out there is pretty disgraceful.

> Google sometimes blocks me from searching using Firefox, saying it’s “suspicious activity” and sending me into captcha hell that always rejects my results after several screens for no reason. That happend to me only when using tor.

Use private mode exclusively. You will start getting into the captcha hell in a day or two.

Re: Ask HN: Gmail account security

#492

Post by judge2020 »

martyvis wrote: post #486
steelframe wrote: post #445

Once upon a time I worked at Google. I returned to Austin to visit old friends and took the opportunity to visit the Google office there. The Googlers sitting around me were primarily corporate sales. They weren't getting any corporate sales calls at all as far as I could tell, but there was one extremely irate user who was locked out of their GMail account and was repeatedly calling them because they were the only h…

I've subscribed to Google One for a few years. (When I say "pay", I'm using credit from answering surveys from Google a few times a week). It's only a couple of dollars a month, it gives you more online cloud storage, but it also gives you a chat and call service to Google. I have used it a couple of times - once to help me push LG to release updates on a phone (they kept saying it was Google's responsibility), anoth…

I think the issue is that the form is indeed locked behind being logged in[0], so the phone support won't work for login issues when you have no other device logged in.

0: https://support.google.com/googleone/contact/googleone_c2c?h...

Re: Ask HN: Gmail account security

#493

Post by notreallyserio »

ryguytilidie wrote: post #471

Not exactly what the OP is talking about, but I do consulting and have ~5 gmail accounts. My FAVORITE feature ever is: "huh. You just woke up on a Tuesday and need to get to work? Well, we've logged you out of all your accounts and need you to log in again." The worst.

"We have detected unusual activity on your account --Nothing has changed in the last 7 days. Please sign in again."

Re: Ask HN: Gmail account security

#494

Post by dzmien »

parhamn wrote: post #67

They also do this thing now where they block [1] smaller browsers (even ones using the latest version of chromium) under the guise of security. According to their docs they're fighting MITMs by generally disallowing any browser they can't identify (so the big few). If you're not on a whitelisted browser by Google, you can't log in (effectively, use) any of their properties. This feels very anti-competitive to me. Not…

I use qutebrowser[0] which is built on qtwebengine, which is based on Chromium but comes with the caveat that it will likely be blacklisted by Google since it does not follow upstream's release schedule. But it is trivial to get around this by setting the user agent to something not blacklisted.

[0] https://qutebrowser.org/

Re: Ask HN: Gmail account security

#495

Post by ngold »

steelframe wrote: post #445

Once upon a time I worked at Google. I returned to Austin to visit old friends and took the opportunity to visit the Google office there. The Googlers sitting around me were primarily corporate sales. They weren't getting any corporate sales calls at all as far as I could tell, but there was one extremely irate user who was locked out of their GMail account and was repeatedly calling them because they were the only h…

Disclaimer. I'm a new Google play thing, by giving them money. Just registered a website through them and am about to release a game on the playstore. Fully dependant on zero custom service now.

The one thing I've never understood about google. Some sort of law for a trillion dollar company to have customer service or something.

Google should be employing 10's of thousands of customer service employees to take calls to troubleshoot their customers issues.

On a side note.

Here is my.... the simplest website you have seen since 1989.

https://simplegametime.com

I'm not running a user data farm. I just want to make stupid games, like...

P.S. Zero advertising for anything including my game. Just a 7 line privacy policy. Don't need much more.

Re: Ask HN: Gmail account security

#496

Post by adamrmcd »

brongondwana wrote: post #283
ocdtrekkie wrote: post #205

Earlier quoted context omitted.

Reasonably confident one of my support tickets even got answered by the CEO once. They're a shockingly human-focused company.

Yeah, likely - I've answered a few tickets here and there :)

So happy to see this. I've started the transition of my 25-year-old .org domain from Gsuite legacy to you tonight :)

Re: Ask HN: Gmail account security

#498

Post by mattnewton »

leoh wrote: post #470
steelframe wrote: post #445

Once upon a time I worked at Google. I returned to Austin to visit old friends and took the opportunity to visit the Google office there. The Googlers sitting around me were primarily corporate sales. They weren't getting any corporate sales calls at all as far as I could tell, but there was one extremely irate user who was locked out of their GMail account and was repeatedly calling them because they were the only h…

You are actually pointing out a tremendous opportunity that Google has internally and externally. I work at Google and recently tried to file a bug about the calculator embedded in search. It was dastardly difficult to find how to file the ticket. It took me maybe an hour. A better system for filing tickets internally and for filing and triaging tickets from external users would be a tremendous asset for Google.

If it's about search, you could always use go/bad I think?

Re: Ask HN: Gmail account security

#499

Post by rzz3 »

ngold wrote: post #495
steelframe wrote: post #445

Once upon a time I worked at Google. I returned to Austin to visit old friends and took the opportunity to visit the Google office there. The Googlers sitting around me were primarily corporate sales. They weren't getting any corporate sales calls at all as far as I could tell, but there was one extremely irate user who was locked out of their GMail account and was repeatedly calling them because they were the only h…

Disclaimer. I'm a new Google play thing, by giving them money. Just registered a website through them and am about to release a game on the playstore. Fully dependant on zero custom service now. The one thing I've never understood about google. Some sort of law for a trillion dollar company to have customer service or something. Google should be employing 10's of thousands of customer service employees to take calls…

More laws aren’t always the answer. Really, we should just be using a company that gives a shit about its users.

Re: Ask HN: Gmail account security

#500

Post by graderjs »

leoh wrote: post #470
steelframe wrote: post #445

Once upon a time I worked at Google. I returned to Austin to visit old friends and took the opportunity to visit the Google office there. The Googlers sitting around me were primarily corporate sales. They weren't getting any corporate sales calls at all as far as I could tell, but there was one extremely irate user who was locked out of their GMail account and was repeatedly calling them because they were the only h…

You are actually pointing out a tremendous opportunity that Google has internally and externally. I work at Google and recently tried to file a bug about the calculator embedded in search. It was dastardly difficult to find how to file the ticket. It took me maybe an hour. A better system for filing tickets internally and for filing and triaging tickets from external users would be a tremendous asset for Google.

I guess this is why Amazon is playing the long game with their obsessive focus on customers. I don't know how that really plays out where the rubber meets the road but that's what Jeff bezos always keeps talking about.
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