Earlier quoted context omitted.
Consumers need to demand better refund systems from the big console makers. On Steam if you don't like a game, or if it doesn't work for you, you can get a full refund no questions asked as long as it's within 14 days and with less than 2 hours playtime. In certain circumstances they even give refunds after 2 hours playtime (e.g. you spend 2+ hours debugging the game and trying to get it to run) This should be standa…
> On Steam if you don't like a game, or if it doesn't work for you, you can get a full refund no questions asked as long as it's within 14 days and with less than 2 hours playtime. There's a hole here: that 14 days is from time of _purchase_ not _access_. I preordered _Humankind_ a month or two before launch, because it was listed as supporting MacOS. At launch, it didn't. It didn't get Mac support until 3 weeks late…
>When you pre-purchase a title on Steam (and have paid for the title in advance), you can request a refund at any time prior to release of that title. The standard 14-day/two-hour refund period also applies, starting on the game’s release date.[1]
I'm not going to debate you on the importance of being careful with preorders, especially outside of Steam, but this is the case as it stands right now.
I do however remember reading something like your scenario a long while ago, perhaps even so far back as to the beginning of Steam Refunds.