Getting boned because of the inability of the English language to distinguish between free and free, that's a new ring of machine learning hell.
Your app is not compliant with Google Play Policies: A story from hell
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Re: Your app is not compliant with Google Play Policies: A story from hell
#12> The reason Catima isn’t on alternative app stores isn’t because there is something wrong with them, it’s because there is something wrong with Google Play. I don't understand. Why are erroneous policy violations in google play preventing them from launching it on Huawei or Samsung?
I agree, it's not clear. Maybe it's because the developer has sunk so much time into dealing with Google Play that she hasn't been able to release it on other platforms, or she's discouraged from trying to do so and getting hit with another round of insanity.
Re: Your app is not compliant with Google Play Policies: A story from hell
#13Meanwhile, lots of other apps with 'Free' in the title, description, etc.
https://play.google.com/store/search?q=free&c=apps
Including some Google owned ones like YouTubeTV.
Re: Your app is not compliant with Google Play Policies: A story from hell
#14I’ve read the post, its just how it is with their policies being evaluated by automations and not humans. Nothing you can do but work around them sadly.
I’ve read the post, its just how it is with their policies being evaluated by automations and not humans.
No, it's definitely a problem with the humans. It's just that the humans in question aren't customer support humans. It's Google's engineering humans that are to blame for shipping these poor quality experiences. They might be able to invert binary trees on whiteboards pretty well, but they suck at making an HTML page that explains why their system isn't working for you.
Re: Your app is not compliant with Google Play Policies: A story from hell
#15I went through a similar hell getting compliance to use a certain Google API after getting algorithmically flagged. Months of back and forth, with conflicting approvals and rejections. The same automated emails over and over sprinkled with emails from humans who kind of understood.
I will never again use any Google service for business purposes if I can avoid it.
Re: Your app is not compliant with Google Play Policies: A story from hell
#16which one is more incompetent as a service company - Amazon, Google, Facebook, or Apple? I think my ranking would be Google, Apple, Facebook, Amazon, but that is not so much decided via any sort of logical evaluation but only due to my feeling on the matter.
Never interacted with facebook in any position, the rest is completely correct.
Google is absolutely trash at support, Apple is quite bad (in store support used to be rather good, services was always shit), Amazon is competent at least.
Re: Your app is not compliant with Google Play Policies: A story from hell
#17And I thought I was joking when I kept saying that Google uses Machine Learning!(tm) for everything... Edit: on further thinking, the last problem about needing login info for an app that doesn't have accounts is probably due to some poor soul on minimum wage trying to make their review quota for the day.
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Re: Your app is not compliant with Google Play Policies: A story from hell
#18The play store review program is there to serve the installing users, not the app authors, so even a high rate of obvious false positives is probably considered acceptable.
Re: Your app is not compliant with Google Play Policies: A story from hell
#19And I thought I was joking when I kept saying that Google uses Machine Learning!(tm) for everything... Edit: on further thinking, the last problem about needing login info for an app that doesn't have accounts is probably due to some poor soul on minimum wage trying to make their review quota for the day.
Parsing text is not machine learning. It's the lack of machine learning thats causing the issues IMO. Because this system just flags everything with the word free in it.
Re: Your app is not compliant with Google Play Policies: A story from hell
#20I’ve read the post, its just how it is with their policies being evaluated by automations and not humans. Nothing you can do but work around them sadly.
I’ve read the post, its just how it is with their policies being evaluated by automations and not humans. No, it's definitely a problem with the humans. It's just that the humans in question aren't customer support humans. It's Google's engineering humans that are to blame for shipping these poor quality experiences. They might be able to invert binary trees on whiteboards pretty well, but they suck at making an HTML…
The engineers at Google Play really have got to feel embarrassed at how bad this situation has been over the years. How could they have a conversation with an Android developer that's had to deal with the lack of support?