Your app is not compliant with Google Play Policies: A story from hell
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Re: Your app is not compliant with Google Play Policies: A story from hell
#2which one is more incompetent as a service company - Amazon, Google, Facebook, or Apple?
I think my ranking would be Google, Apple, Facebook, Amazon, but that is not so much decided via any sort of logical evaluation but only due to my feeling on the matter.
Re: Your app is not compliant with Google Play Policies: A story from hell
#3ugh, that's annoying.. At least you made it onto HackerNews, so your problem might get silently resolved in the shadows
It really sucks that Google can't be bothered to provide 5 minutes of human support despite taking such an enormous cut of all revenue from these apps
Re: Your app is not compliant with Google Play Policies: A story from hell
#4I’ve read the post, its just how it is with their policies being evaluated by automations and not humans. Nothing you can do but work around them sadly.
Re: Your app is not compliant with Google Play Policies: A story from hell
#5And I thought I was joking when I kept saying that Google uses Machine Learning!(tm) for everything...
Edit: on further thinking, the last problem about needing login info for an app that doesn't have accounts is probably due to some poor soul on minimum wage trying to make their review quota for the day.
Re: Your app is not compliant with Google Play Policies: A story from hell
#6which one is more incompetent as a service company - Amazon, Google, Facebook, or Apple? I think my ranking would be Google, Apple, Facebook, Amazon, but that is not so much decided via any sort of logical evaluation but only due to my feeling on the matter.
For all the problems Amazon has and causes I will say I've always found their support to be pretty excellent. From what I understand Amazon's foundibg philosophy is focused on just serving the customer at the cost of any other externality and that's where most of the conterversy surrounding them comes from is placing whatever is needed to please the customer above every other concern. But that means when working with them they are pretty great.
Whereas it seems like Google and Facebook view you as a resource simply to have value extracted from and moved on.
As for Apple, well there are no problems you're just holding the phone wrong.
Re: Your app is not compliant with Google Play Policies: A story from hell
#7I have the same experience with the Google Play Store. For all the complaints people have about the Apple App Store, at least their reviewers are human and you can discuss things with them. And they block updates but don't remove the app without warning!
My experience with the Google Play store: I get an email on a friday night after working hours stating that the app of my company was removed after a routine check and that I have to follow an appeal process to get it back. (The reason being that we had 2 apps in the store, one for production use and one for training). Only after pinging people I knew working at Google was I able to get my support case prioritized and the app unblocked.
A second time we had our app deleted from the store because we used background geolocation and failed to comply in time with the new reporting requirements. Once again, no warning and no grace period except a generic "Google Play policy update" email 6 months earlier...
I guess we're just lucky to have a B2B app that we can install via APK to our customers' phones if needed.
Re: Your app is not compliant with Google Play Policies: A story from hell
#8which one is more incompetent as a service company - Amazon, Google, Facebook, or Apple? I think my ranking would be Google, Apple, Facebook, Amazon, but that is not so much decided via any sort of logical evaluation but only due to my feeling on the matter.
Google is awful. I worked at a company in a now-legal business with a YouTube channel from the not-as-legal days… it has incredibly unprofessional and embarrassing branded footage and there was nothing we were able to do to pull the channel down. (No one currently working there has the login)
Re: Your app is not compliant with Google Play Policies: A story from hell
#9> The reason Catima isn’t on alternative app stores isn’t because there is something wrong with them, it’s because there is something wrong with Google Play.
I don't understand. Why are erroneous policy violations in google play preventing them from launching it on Huawei or Samsung?
Re: Your app is not compliant with Google Play Policies: A story from hell
#10which one is more incompetent as a service company - Amazon, Google, Facebook, or Apple? I think my ranking would be Google, Apple, Facebook, Amazon, but that is not so much decided via any sort of logical evaluation but only due to my feeling on the matter.
I think AWS is the best, but only because you can have a paid support plan, and real humans will reply to your support requests.