91–100 of 304 posts
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I’m the founder of a small bootstrapped SAAS and people use disposable email addresses all the time to avoid paying for our product. We don’t sell any data.
Why don't you ask for a credit card instead of relying on email?
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Just get rid of the password and require email based magic link login. Fine use a disposable email but the account will be wiped soon when you never log back in again.
Please no. I hate services that do this, it takes longer to jump over to email and open a link then to autofill the info with a password manager and click submit.
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Most email I get from services is unsolicited. While I did sign up for the services I did not solicit every newsletter, marketing email, "notification" and so on. For 98% percent of services I use I mainly want my email for one thing: a way to reset my password. Often I need to unsubscribe from each of them individually and then navigate some sort of "notification preferences" interface. Even after that has been done…
Yes you did . When you open a relationship with a company (by signing up to use their services), they are allowed to market to you, send you newsletters, and so forth, until such time as you terminate that relationship. It isn't spam because you don't want it. If you actually don't want it, then click 'unsubscribe' - and if they continue to bother you afterwards (which, FWIW, I've seen a reputable company do a grand…
That conflicting definition is why the people receiving your email marketing get so mad at you. They would rather have not given you their email at all, but they have to, and they don't want emails from you, but they get them anyway. They don't click your link to unsubscribe because they don't think it would work, and probably just make things worse. So they mark your email as spam, send it to their junk folder, and the returns on your email continue declining, and eventually the mail services start blacklisting you.
if you're having issues with disposable emails, you need to either add phone verification or make it so people can try your service (or view prices!) without signing up
If you're masking your email because of privacy concerns, are you really going to be happy to go through phone verification?
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I doubt that a meaningful number of users creates new accounts every 7 days just to avoid paying. Setting up a new account is usually enough work that it is not worth it. But if that is the case for your service, here are three things from the top of my head that might even work. If instead you just block disposable email addresses, I might as well look somewhere else. * Reduce the trial period for users with a dispo…
Thanks, the first idea is a really good one for our use case. (the other ideas won't work unfortunately) And yes, it is not a meaningful number of people that do so, but over time this is very ugly and frustrating (as it requires manual intervention) and you block the disposable Email provider they used ...
Missing the forest for the trees and all
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Please no. I hate services that do this, it takes longer to jump over to email and open a link then to autofill the info with a password manager and click submit.
Password managers should start supporting this flow. Allow the password manager to read your Gmail, or for cloud-based managers log up with an @1password.com email... Not trivial technically, and maybe turning password managers into SSO providers, but that's a lucrative business in itself.
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> From a service provider's point of view [1], a big portion of "users" with disposable email domains have intention to do bad things, e.g., spamming From a service user’s point of view, a big portion of “services” that demand their real email address have intention to do bad things, e.g. spamming
Fine, you don't have to provide your real email and can use a forwarding service. I'm gonna need you to verify your non-voip phone number, submit a picture of your government issued ID and a photo of yourself in a specific random pose as a liveliness check, or register a valid credit card in order to activate your account. Services use emails from well-known providers specifically because they're "good enough" signal…
If that's really what you need, the relevant jurisdiction is likely to have some adopted e-identity system.
If not, go back and question how you can solve your issues with as little PIIs as strictly necessary.
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> almost all companies will spam your email address, even if you check the box asking them not to. I find this very hard to believe. "Spam" has a specific definition; the most important bit of which is that it is unsolicited. Mails landing in your inbox that you'd rather not get, but which are not unsolicited (say, by you signing up for an account and confirming your address), are not spam by definition . "Almost all…
As a user, I don't at all care about the technical/legal definition of spam. As with obscenity spam is a case of "I know it when I see it".
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Most email I get from services is unsolicited. While I did sign up for the services I did not solicit every newsletter, marketing email, "notification" and so on. For 98% percent of services I use I mainly want my email for one thing: a way to reset my password. Often I need to unsubscribe from each of them individually and then navigate some sort of "notification preferences" interface. Even after that has been done…
Yes you did . When you open a relationship with a company (by signing up to use their services), they are allowed to market to you, send you newsletters, and so forth, until such time as you terminate that relationship. It isn't spam because you don't want it. If you actually don't want it, then click 'unsubscribe' - and if they continue to bother you afterwards (which, FWIW, I've seen a reputable company do a grand…
Some EU countries require that you offer a simple and effective option to opt-out when gathering the contact details. Depending on the content, that can be a required to be an opt-in toggle.
It's not enough to offer users a way to unsubscribe once you've already started spamming them, there should be a way to not have the first spammy newsletter/newsletter group.
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> It isn't spam because you don't want it. It isn’t not spam because you want to send it. You’re departing substantially from both the historical and commonly understood, contemporary definition of spam.
I see little historical precedent or common understanding for the HN definition of 'email I'd rather not have in my inbox' equating to 'spam'.