Earlier quoted context omitted.
It is refreshing to see someone who diagnoses the issue here correctly. The root problem people are complaining about is the moderation policies, and the truth is that services like Facebook et al are simply too large to be effectively moderated. Appealing to (US ideas of) free speech would propose that the solution to bad moderation is no moderation whatsoever (speech restrictions must be content-neutral, and modera…
That's one route - that I also favour - but my favourite idea would be to give everyone access to the tools that FB et al use for moderation. If I don't want to see porn/politics/bots/cussing/sport/K-pop… then I want to be able to choose that, not the platform. They have all this data and the ability to shape the feed, give me that power. No need to stomp on free speech, no need to clumsily moderate. Of course, peopl…
This would certainly be a welcome feature, but it doesn't really solve the problem.
Suppose you want to see adult content, politics and cussing but you don't want to see bots. Nobody wants to see bots. Then their broken algorithm calls someone a bot who is not. Well, they're blocked from everyone, because nobody wants to see bots. That's the same as the status quo.
The problem is that there is a trade off between false positives and false negatives. If they tune the thing to get rid of 100% of actual bots, it's going to false positive 98% of real humans. But if they do anything less than this, there will be actual bots and people will give them a hard time about it.
And not just people, the government. The current government has explicitly stated that they want them to censor more stuff. And the current government is pursuing an antitrust case against them. So their incentive is to turn up the false positives and screw over whoever that happens to screw over in order to appease them.
The argument has been made that this is actually a First Amendment violation because of the state action: https://twitter.com/ggreenwald/status/1363175977531150338