> Google optimizing for the "average user" comes at the expense of the whole world, because the "power users" who are optimized against literally build the internet for the normies. Cater to the normies for too long, and we see the status quo.
If I were feeling cynical, I would point out that catering to us was a great idea for early Google, but not so much now. The problem with power users is that the more control you give them, the more they learn about how your product works and what decisions you're making. Power users can pick out dark UI and other user-hostile patterns more easily.
Early Google needed the power users, because we were an essential component of building Google's early dominance: It was us gesturing the normies over and saying "as the computer person (TM) in your life, you should be using Google. They're cleaner and their results are better." We were needed to both scale their user base and plug gaps since at the time there weren't dozens of engineers working on issues and search + web indexing was still in its infancy.
Now, though? There's no benefit to Google in engaging with power users. They have the numbers of normies they need for profit, and all engaging power users would do now is lead to more conversations like this in the real world, which is not what they want.
"Oh, you're still using Google? They suck now. Use X, Y, and Z." = conversations Google doesn't want.