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Ask HN: How do you cope with being interupted?

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Ask HN: How do you cope with being interupted?

#1
Part of my bad mood often comes from the fact that I have something in my head which prevents me from focusing on the present.

It can be a personal project I'm working on, work related matters, events coming up that make me nervous etc...

What do you do to let go of these without loosing progress? Do you also feel frustrated to stop working on something before it is finished?

Re: Ask HN: How do you cope with being interupted?

#3
I just keep the 'busy' hours for other people. Thankfully WFH has made it easy. Basically 11AM-7PM are for other people to interrupt me, and for calls. I stay only half-engaged with chats and emails so it doesn't cost in me my cognitive budget and I get a lot of stuff done within the household. Either 7AM-11AM or 7PM-11PM, depending on circumstances, I do work. You know, the 15 minutes of real actual work mentioned in Office space. This is when other people are away and I get to focus. Thankfully my company culture is good and nature of my job allows me to only sit and mash keyboard couple hours a week or so, rest is thinking, or light research.

Overall, I don't engage with $JOB more than 8 hours on any given day and never on a weekend. It works for me, and my boss nor team have complained so far. I'm not sure how long the party will last, though.

Re: Ask HN: How do you cope with being interupted?

#4
There is no quick and easy solution to this. You just have to remember that the interruption is not aware of your state of mind, and also that a bad response (from you) will probably cause a greater degree of interruption.

So be kind, handle the interruption politely and happily, remind the interrupter that you're working and then take measures so that it is more difficult for you to be interrupted in the future.

Re: Ask HN: How do you cope with being interupted?

#5
post #2

Go see a therapist.

Seriously. If you're aware of a mental pattern that you have that is making you unhappy, therapy can very often help. The first two steps are awareness and a desire to change that mental pattern.

I've personally learned to embrace the interruptions and find much value in them. Usually interruptions caused by other engineers are often quite useful to the company and sometimes even life enriching. Kind and respectful interactions with others can make the lives of the people around you so much more bearable, and many people suffer alone in their own heads, especially now in such a dark time.

Re: Ask HN: How do you cope with being interupted?

#6
post #3

I just keep the 'busy' hours for other people. Thankfully WFH has made it easy. Basically 11AM-7PM are for other people to interrupt me, and for calls. I stay only half-engaged with chats and emails so it doesn't cost in me my cognitive budget and I get a lot of stuff done within the household. Either 7AM-11AM or 7PM-11PM, depending on circumstances, I do work. You know, the 15 minutes of real actual work mentioned i…

This is basically what I do too. It works fairly well, if I have an open day.

Setting aside “helping” time and “focus” time is extremely useful if you can avoid meetings during your focus times; although it is also difficult for me to focus when I have something happening soon (meetings at end of focus time, etc)

Re: Ask HN: How do you cope with being interupted?

#7
I would write the things that are in my mind which are blocking me from doing something else (like sleeping). When working on personal projects I try to plan all the steps I need to make and split them into very small tasks. Then if I’m interrupted during one task I can quickly come back by reading the description.

If there’s something blocking my progress in a task, I write comments below the task’s card (using whatever kanban software). Then if I leave it to do something else, I’ll be able to replicate the last state in my head by reading the comments

Re: Ask HN: How do you cope with being interupted?

#8
It's very situation-dependent, so here are a few things I've done:

1. In a work situation where I'm relatively senior, I've proactively communicated that I like minimally-interrupting notifications (email>slack>IRL). Even when someone taps me on the shoulder, they're a little sheepish about it, and I can request 30 seconds to jot down a note about where I left off. I also just feel more in control of the situation.

2. At home, I keep a note of the interruptions and talk to my wife about the overall issue after the 'crisis' has passed.

3. When I feel like I can't get something out of my head, I use Siri to write a reminder. I use https://rememberthemilk.com/ but almost anything will work. A poorly thought-out, awkward, run on sentence for the task title, and then if I have more thoughts bursting outof me, I can add those as notes over the course of the day. What's important to realize is that you'll have to 'groom' the task before you can actually do it, but getting it off your chest is priority #1, and if you're supposed to be mostly doing something els eyou won't have time for that in the moment.

More generally, it's all about insisting on 30 seconds to record some placeholder, even if it feels impolite to whoever is interrupting you. I'm 99.9% sure this will not get you fired, and it's worth whatever tiny annoyance it might give them - they should share the annoyance burden of the situation after all! In all likelihood, just having that shred of control will help you feel a ton better and potentially make people think twice about whether they need to tap you on the shoulder in the first place

Re: Ask HN: How do you cope with being interupted?

#9
Good question.

Before you consider the various answers offered here, consider that attention is the key executive function of consciousness, and the ability to marshall it is a core aspect of what we call “self”.

Everyone is different, in ways that we cannot always control, or even perceive.

When you consider other people’s methods, be aware that your attention mechanisms may work differently and respond differently, whether you like it and want it that way or not.

“Attention” is a hardware module that comes with no instruction booklet.

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