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Startups should not use GoDaddy. Ever

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Re: Startups should not use GoDaddy. Ever

#72
post #20

I agree with GoDaddy being horrible, but this really isn't just their fault. Certificate revocation does exactly what it says. It's a technical term that everyone using SSL should know and understand the implications of. Their offer of creating a new certificate for you for $15 actually sounds pretty decent. And, you don't have backups of all your data and domains? While running your sites on a shared host? This real…

It seems that GoDaddy created a certificate for the wrong domain in the first place. Still, the author should have pointed out the problem and ask GoDaddy to fix it instead of revoking the certificate himself.

Re: Startups should not use GoDaddy. Ever

#73

I moved away from GoDaddy a couple of years ago. Now I have a few expiring domains left on there. Last week I got a notice they were going to charge me for a renewal, which I did not want. So I called the support guy. Twenty or so minutes later, he sent me to a link to fill out a form where all would be taken care of. Except it wasn't. Just like my previous few encounters with GoDaddy, when I went to the link I learn…

Counter anecdote: I've quite a few domains on GoDaddy. I've transfered a few over the years, both to and from GoDaddy, and while the steps where not explained clearly I never had an issue where I was prevented from controlling my domains.

I also used their DNS service for the first time last month and found it pretty straightforward. Maybe I wasn't trying to do something that would have been complex (I didn't set up mail, for example, or any wild-card entries), but it wasn't to "impossible to easily use."

YMMV and all that.

I could easily live without the day-glo rampage of add-ons whenever I try to register a new domain, but I've gotten used to it.

I've tried some other registrars (names eluded) me that were purportedly better/cheaper but found their UIs annoying and troublesome in other ways. Maybe it's a case of "the devil you know ...", but I don't find GoDaddy to be the Great Satan some make it out to be.

Re: Startups should not use GoDaddy. Ever

#74
post #3

No one should use GoDaddy, ever; there are many other registrars in their price range that don't share their onerous practices with regards to transfer, takedown, security and privacy and which have much better customer service.

which 1?

I like Namecheap personally

Re: Startups should not use GoDaddy. Ever

#76
post #4

I've seen a lot of issues raised about godaddy recently, but any suggestions for domain registry that work better?

In light of everything that has been in the press recently about GoDaddy I did some research on good, yet reasonably priced, services - here's what I came up with:

* Registration: Gandi.net (at time of posting $15.00/yr for .com with 1yr SSL cert + some other junk I won't use) * VPS / DNS: Zerigo.com (for a 512MB RAM slice it's $20/month with significantly more storage and transfer than, say, Linode. Performance states no oversubscription (we'll see) - their DNS service looks good for the money comparatively, you get 20domains @ 20/yr with, what looks to be a nice API) * DNS runner up: Dyn.com (more expensive than what I'd like to pay with limits that seem like they could be a problem until you scale to the more expensive stuff. That being said, they look to be very reliable.) * SSL: RapidSSL.com (who knows anymore with CA's based on the DigiNotar fiasco and Comodogate, but the price is right)

Re: Startups should not use GoDaddy. Ever

#77

Just had GoDaddy conveniently renew three expiring domain names for me for TWO years. These were domain names I didn't want any more. Thanks.

I think you are being totally unfair.

If they auto renewed, then YOU set them up to auto renew.

If they auto renewed, this means you let them keep your billing information on file.

They spam me once every week to remind me that my auto renew domains are going to auto renew.

And my own personal anecdote, right before one of my domains auto-renewed I got a polite call from a CSR making sure that I was aware the domain was going to auto renew.

Re: Startups should not use GoDaddy. Ever

#79

I moved away from GoDaddy a couple of years ago. Now I have a few expiring domains left on there. Last week I got a notice they were going to charge me for a renewal, which I did not want. So I called the support guy. Twenty or so minutes later, he sent me to a link to fill out a form where all would be taken care of. Except it wasn't. Just like my previous few encounters with GoDaddy, when I went to the link I learn…

Counter anecdote: I've quite a few domains on GoDaddy. I've transfered a few over the years, both to and from GoDaddy, and while the steps where not explained clearly I never had an issue where I was prevented from controlling my domains. I also used their DNS service for the first time last month and found it pretty straightforward. Maybe I wasn't trying to do something that would have been complex (I didn't set up…

Ditto to this. Got so fed up with the others and GoDaddy's registrar setup is the only one I've had that's still issue free. I use Rackspace for my servers and I have no issues.

Re: Startups should not use GoDaddy. Ever

#80
You can buy one service from GoDaddy and they'll give you a second service free for a year, then auto-renew that second unnecessary service. You can't cancel easily via e-mail and you can't cancel over the telephone. You have to log in and face an endless amount of confusion and upselling.

* This was for Domain Auto-Registration which includes GoDaddy Auctions.

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