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A Tumblr developer on the App Store approval process

sreegs.tumblr.com

11–20 of 165 posts

Re: A Tumblr developer on the App Store approval process

#11
post #10

so true. we submitted an app that had “Sign In With Apple” in a localized version. One reviewer rejected saying it should be “Continuar com a Apple”, we submitted and, on a later review, reviewer rejected saying it should be “Conectar com Apple” which it already was the first time. That is extremely frustrating and arbitrary.

Document and publish your experiences. It'll help countries in their fight against the App Store monopoly.

(Monopoly in the sense that 50+% of users in any given country are using a platform that only allows Apple approved and taxed instructions to run. Dating, entertainment, finance, etc. are Apple serfs.)

Re: A Tumblr developer on the App Store approval process

#12
post #11
post #10

so true. we submitted an app that had “Sign In With Apple” in a localized version. One reviewer rejected saying it should be “Continuar com a Apple”, we submitted and, on a later review, reviewer rejected saying it should be “Conectar com Apple” which it already was the first time. That is extremely frustrating and arbitrary.

Document and publish your experiences. It'll help countries in their fight against the App Store monopoly. (Monopoly in the sense that 50+% of users in any given country are using a platform that only allows Apple approved and taxed instructions to run. Dating, entertainment, finance, etc. are Apple serfs.)

All those things can be done via the browser.

Re: A Tumblr developer on the App Store approval process

#13

If rejecting apps that can lead to adult content (but not necessarily the main focus) seems to be the norm, how do reddit apps get around it?

The article has some speculation about this. A combination of Apple not wanting to ban larger apps like that, and larger companies having more staff to resubmit the app a thousand times to get through the thousand arbitrary rejections.

IIRC the most popular Reddit app on iOS is Apollo, which is just a solo developer.

Re: A Tumblr developer on the App Store approval process

#14
post #3

Earlier quoted context omitted.

The article also mentioned twitter and instagram. All the apps that let you look at user generated content.

Instagram forbids NSFW content platform-wide.

So does Tumblr, the way the article put it was that any site with user generated content would inevitably have awful things posted that get missed and might get randomly discovered by the randomly assigned reviewer's search and judge by the random reviewer's standards loosely based on some hidden guideline.

I don't know about these statistics, but Tumblr is definitely NSFW-only, that was the whole deal back in 2018 that got everyone angry at them. There were some other minor differences about defaults suggested in the article as well, it didn't seem especially conspiratorial.

Of course, tolerating twitter due to its size and ability to single handedly generate PR doesn't seem that conspiratorial to me. I'd be kind of surprised if that wasn't a big factor in double and quadruple checking the results before taking action instead of the reverse.

Re: A Tumblr developer on the App Store approval process

#15

Earlier quoted context omitted.

The article has some speculation about this. A combination of Apple not wanting to ban larger apps like that, and larger companies having more staff to resubmit the app a thousand times to get through the thousand arbitrary rejections.

IIRC the most popular Reddit app on iOS is Apollo, which is just a solo developer.

I doubt this, Reddit has had their own app for years now and every Reddit mobile page on the web nags you to download it

Re: A Tumblr developer on the App Store approval process

#16
> In the case of Tumblr, this would be a reviewer going to search, typing in something like 'tits’ and finding porn.

Just want to emphasize this part. App Store Reviewers are completely asinine. Like, dumb as a rock. It’d almost be funny if their stupidity didn’t block your app approval.

To be explicitly clear: if your app contains UGC, they will explicitly go and search for things to ding you on, and then fault you when you find it. They will go to the search bar and type in “milf” or “butts” (I wish I were joking). They’ll try to search for drugs on your marketplace. If your app runs scripts, they’ll try downloading something and then yell at you for letting them do it. The review messages they leave you bend over backwards to try to fault you for what they do in the app…things like “during review, your app downloaded code” (the reviewer went out of their way to find a way to load a script from the internet) or “your app presents adult content” (the reviewer created an account and immediately searched for “sex”). These are the people who misspell their demo account passwords and will claim the app is broken, so these idiots are almost proud when they find these, almost like they’re finding a gotcha.

Of course, these rejections are all bogus. In a good system they wouldn’t happen, or if they did you’d dismiss them summarily. Instead, you need to plead and escalate until you find a person who’s not a complete bozo. Sometimes, in desperation, you come up with random filters in the hopes that they’ll just leave you alone this time. Careful, though: if you give up too much ground you won’t have any to give next time.

The entire process is just designed to wear you down, to create apps that conform to a pretty image where people post about their dogs and food rather than anything that could possibly be objectionable. Platforms rightfully try to keep their own standards on their content, but many slowly give up and slide into what’s easy to defend. Apple is only behind payment processors and advertisers in forcing platforms to prude up :(

Re: A Tumblr developer on the App Store approval process

#17

> In the case of Tumblr, this would be a reviewer going to search, typing in something like 'tits’ and finding porn. Just want to emphasize this part. App Store Reviewers are completely asinine. Like, dumb as a rock. It’d almost be funny if their stupidity didn’t block your app approval. To be explicitly clear: if your app contains UGC, they will explicitly go and search for things to ding you on, and then fault you…

This reminds me of security guards at various places, such as malls or parks. They take great pleasure in “enforcement” and in inconveniencing people beyond the limits of common sense. Their work happens to be the place where they can exert control while other areas of their lives may not be so great. I wonder if the App Store review recruitment process somehow (inadvertently?) selects for such people who “take it out” on the app developers because the other areas of their lives are terrible.

These stories are all about exerting control, and bring no value whatsoever for Apple.

For these and other reasons, I hope Apple is forced to allow side loading of apps. Apple hasn’t spent a lot of effort on the App Store (despite PR claims to the contrary). Seriously, the person at the top in charge of the App Store has been sleeping on the wheel for a long time.

Re: A Tumblr developer on the App Store approval process

#18
> a little part of me also wants to be cynical and say that since Instagram and Twitter are so big, they can get away with more than Tumblr can.

Didnt this get leaked?

Maybe that was about Facebook/Meta’s exemption of celebrity accounts

And I also might be confusing this for abuse of Apple’s enterprise signing key

Either way, small club and Tumblr aint in it

Re: A Tumblr developer on the App Store approval process

#19
Last week we published a news article advertising a holiday deal for our premium subscription. Of course, our app shows our news articles.

So the following day, while we were submitting a bug fix release, a reviewer rejected the app on the grounds that it advertised a premium service that was not available via Apple’s IAP subscriptions. We later found out they were talking about the news article preview tile. Their demand was that we remove all outbound links to the domain that hosts the premium content unless we implement Apple’s subscriptions. This would have included news articles, guides, account sign in and settings and other core components of the app that just happened to link to the site.

So we did the only thing we could do. The entire engineering team committed the rest of the week (including the weekend) to complying with Apple’s demand and we integrated Apple payments into our backend and app. Of course this blocked us from deploying critical bug fixes but we had no other option.

Re: A Tumblr developer on the App Store approval process

#20

Last week we published a news article advertising a holiday deal for our premium subscription. Of course, our app shows our news articles. So the following day, while we were submitting a bug fix release, a reviewer rejected the app on the grounds that it advertised a premium service that was not available via Apple’s IAP subscriptions. We later found out they were talking about the news article preview tile. Their d…

The other side of this coin are apps that blatantly show banners on opening them to go to their website and purchase a subscription for cheaper. I reported one such app a few times to Apple (using the new report an issue feature on the App Store). It’s probably been at least a couple of months, and that app still continues to do the same.

It’s very clear that the rules are arbitrary and are not enforced uniformly. Apple doesn’t even seem to have an inclination to solve issues when they’re pointed out.

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