This seems like a no brainer, especially partnering with a ubiquitous local retailer. I am rarely home when the majority of the packages I order actually arrive in my city. If they were to send me an email asking me if I'll be home on the scheduled day of delivery, I'd be more than happy to let them know I'm not, to save them the trip of trying to deliver to me when I know I won't be home. This has always seemed like…
They should fix it, but I don't know if either of the major delivery companies are nimble enough to.