Thanks for this. Picking the right sounds for your chat application or game is important and not easy at all For me, it was one of those things that I was clearly taking for granted until I had to do it myself. My first thought? "We need a sound guy"
Now, getting into SFX, folley, and other stuff gets just as crazy too. Some people record actual sounds, some bang out noises on synths (meant in a polite term of endearment), etc.
of course, just like in any industry, some just show up long enough to collect a pay check and and fiddle with knobs while baked.