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Twitter shutting down acquired service Quill with 4 day notice and no DM export

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Re: Twitter shutting down acquired service Quill with 4 day notice and no DM export

#11

Post by rileymat2 »

Nextgrid wrote: post #5
artembugara wrote: post #3

Quill owners could prevent that while selling. I'm pretty sure they were aware that Twitter will/could do that. You can negotiate these things while selling.

> You can negotiate these things while selling. Can you do so in a legally-binding way? Surely if you are selling then they own the company, the staff, etc and can do whatever they want? To do otherwise would mean that you still retain ownership and control of the company, thus not legally "selling".

There are a lot of sales that retain rules on property sold, like housing covenants.

Re: Twitter shutting down acquired service Quill with 4 day notice and no DM export

#12

Post by quenix »

This seems incorrect. It says on their site:

How do I export my team’s messages?

1. Go to your Settings in Quill → https://app.quill.chat/settings

2. Click the team you want to export

3. Under the Export Team heading, press Start Export

4. Export will have started. After a few minutes, you will receive an email with the link to the .zip file containing your export.

Re: Twitter shutting down acquired service Quill with 4 day notice and no DM export

#13

Post by chinathrow »

bthrn wrote: post #8
Nextgrid wrote: post #5

Earlier quoted context omitted.

> You can negotiate these things while selling. Can you do so in a legally-binding way? Surely if you are selling then they own the company, the staff, etc and can do whatever they want? To do otherwise would mean that you still retain ownership and control of the company, thus not legally "selling".

A contract’s a contract and if they agree to something, it’s enforceable. For example — it’s not uncommon when adopting a dog to sign a contract agreeing you will walk it N times a week, or never leave it unattended in public, etc.

Yeah but who would enforce a contract in such a case? The previous owners, working now at Twitter?

Re: Twitter shutting down acquired service Quill with 4 day notice and no DM export

#14

Post by exportedm »

quenix wrote: post #12

This seems incorrect. It says on their site: How do I export my team’s messages? 1. Go to your Settings in Quill → https://app.quill.chat/settings 2. Click the team you want to export 3. Under the Export Team heading, press Start Export 4. Export will have started. After a few minutes, you will receive an email with the link to the .zip file containing your export.

According to other tweets: the export does not include Direct Messages which is what some companies use (almost) exclusively, meaning they cannot export 99% of their content.

https://twitter.com/rdjpalmer/status/1468526843129208834

Re: Twitter shutting down acquired service Quill with 4 day notice and no DM export

#15

Post by 1cvmask »

Twitters cavalier attitude bleeds into everything from suspending accounts to overnight cutting APIs to developers. No surprise here. And new CEO seems worse than Jack Dorsey having banned accounts that cover Ghislaine Maxwell and Nancy Pelosi’s stock investments.

Re: Twitter shutting down acquired service Quill with 4 day notice and no DM export

#16

Post by ericlewis »

exportedm wrote: post #14
quenix wrote: post #12

This seems incorrect. It says on their site: How do I export my team’s messages? 1. Go to your Settings in Quill → https://app.quill.chat/settings 2. Click the team you want to export 3. Under the Export Team heading, press Start Export 4. Export will have started. After a few minutes, you will receive an email with the link to the .zip file containing your export.

According to other tweets: the export does not include Direct Messages which is what some companies use (almost) exclusively, meaning they cannot export 99% of their content. https://twitter.com/rdjpalmer/status/1468526843129208834

I think this is a pragmatic decision. Direct messages are somewhat private (though I do understand that is not always the case with companies). It seems to me to be a privacy / security thing. I am not aware of any companies who solely use DMs, I am sure they exist. But the point of Quill was to not lock up information in DMs and to better organize channels. I would think users of Quill most likely did not solely use DMs, if they did, why bother with Quill in the first place?

Edit: ah the linked tweet (sorry, on a mainstream social media break), well that is certainly one company. I feel for them.

Re: Twitter shutting down acquired service Quill with 4 day notice and no DM export

#17

Post by Someone »

artembugara wrote: post #3

Quill owners could prevent that while selling. I'm pretty sure they were aware that Twitter will/could do that. You can negotiate these things while selling.

Yes, but if you want to enforce something that the buyer doesn’t want to do, you’ll have to give up something else, typically money.

If it’s something the buyer really doesn’t want to do, it would be a lot of money and could kill the deal.

Re: Twitter shutting down acquired service Quill with 4 day notice and no DM export

#18

Post by thisispete »

crate_barre wrote: post #9

Has anyone given the motivation behind this yet? They acquire a Slack competitor and then shut it down, to what, help Slack? Are Quill developers that good that this was the only way to get talent? I must know, truly.

Twitter DM’s

Re: Twitter shutting down acquired service Quill with 4 day notice and no DM export

#19

Post by mohanmcgeek »

exportedm wrote: post #14
quenix wrote: post #12

This seems incorrect. It says on their site: How do I export my team’s messages? 1. Go to your Settings in Quill → https://app.quill.chat/settings 2. Click the team you want to export 3. Under the Export Team heading, press Start Export 4. Export will have started. After a few minutes, you will receive an email with the link to the .zip file containing your export.

According to other tweets: the export does not include Direct Messages which is what some companies use (almost) exclusively, meaning they cannot export 99% of their content. https://twitter.com/rdjpalmer/status/1468526843129208834

This isn't possible on slack either. We lost messages from even private channels, let alone direct messages when we migrated

Re: Twitter shutting down acquired service Quill with 4 day notice and no DM export

#20

Post by mytailorisrich »

So on 7th December they announced that? :

"You’ll be able to export your team message history until 1pm PST, Saturday, December 11th 2021, when we will be turning off our servers and deleting all data."

4 day notice that service will stop and all data deleted?

If correct, that's extremely poor, indeed.

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