Friends tell friends to pick us-east-2. Virginia is for lovers, Ohio is for availability.
This is also a clever play on the Hawthorne Heights song.
AWS us-east-1 outage
941–950 of 1001 posts
Re: AWS us-east-1 outage
#942Haha my developer called me in panic telling that he crashed Amazon - was doing some load tests with Lambda
Postmortem: unbounded auto-scaling of lambda combined with oversight on internal rate limits caused unforseen internal ddos.
Re: AWS us-east-1 outage
#943Earlier quoted context omitted.
I don't think engineers can believe in no-blame analysis if they know it'll harm career growth. I can't unilaterally promote John Doe, I have to convince other leaders that John would do well the next level up. And in those discussions, they could bring up "but John has caused 3 incidents this year", and honestly, maybe they'd be right.
You know why SO-teams, firefighters and military pilots are so successful? -You don't hide anything -Errors will be made -After training/mission everyone talks about the errors (or potential ones) and how to prevent them -You don't make the same error twice Being afraid to make errors and learn from them creates a culture of hiding, a culture of denial and especially being afraid to take responsibility.
Re: AWS us-east-1 outage
#944Earlier quoted context omitted.
> This issue is affecting the global console landing page, which is also hosted in US-EAST-1 Even this little tidbit is a bit of a wtf for me. Why do they consider it ok to have anything hosted in a single region? At a different (unnamed) FAANG, we considered it unacceptable to have anything depend on a single region. Even the dinky little volunteer-run thing which ran https://internal.site.example/~someEngineer was…
MAANG* How long before Meta takes over for Facebook?
Re: AWS us-east-1 outage
#945The fun thing about these types of outages are seeing all of the people that depend upon these services with no graceful fallback. My roomba app will not even launch because of the AWS outage. I understand that the app gets "updates" from the cloud. In this case "updates" is usually promotional crap, but whatevs. However, for this to prevent the app launching in a manner that I can control my local device is total BS…
there's a reason it is called the Internet of things, and not the "local network of things". Even if the latter is probably what most customers would prefer.
Re: AWS us-east-1 outage
#946Earlier quoted context omitted.
Apple created their own silicon. Fedex uses its own pilots. The USPS uses it's own cars. If you're a company relying upon AWS for your business, is it okay if you're down for a day, or two while you wait for AWS to resolve it's issue?
> Apple created their own silicon. Apple designs the M1. But TSMC (and possibly Samsung) actually manufacture the chips.
Re: AWS us-east-1 outage
#947Earlier quoted context omitted.
So on what basis is someone's performance reviewed, if such performance is omitted?
The entire point of blameless postmortems is acknowledging that the mere existence of an outage does not inherently reflect on the performance of the people involved. This allows you to instead focus on building resilient systems that avoid the possibility of accidental outages in the first place.
Re: AWS us-east-1 outage
#948Earlier quoted context omitted.
So on what basis is someone's performance reviewed, if such performance is omitted?
I'll play devil's advocate here and say that sometimes these incidents deserve praise because they uncovered an issue that was otherwise unknown previously. Also if the incident had a large negative impact then it shows to leadership how critical normal operation of that service is. Even if you were the cause of the issue, the fact that you fixed it and kept the critical service operating the rest of the time, is wor…
Re: AWS us-east-1 outage
#949Earlier quoted context omitted.
> I would imagine that the US IC (CIA/NSA) already does some free consulting for these giant companies This comment is how I know you don't work in the public sector. Those agencies' infrastructures are essentially run by contractors with a few GS personnel making bad decisions every chance they get and a few DoD personnel acting like their rank can fix technical problems.
I'm not talking about running infrastructure, I'm talking about working with HR and making sure that the people they've hired as sysadmins aren't meeting with FSB or PLA agents in a local park on weekends and accepting suitcases of USD cash to accidentally `rm -rf` all of the Zookeeper/etcd nodes at once on a Monday morning.
Re: AWS us-east-1 outage
#950Earlier quoted context omitted.
>Facepalm in the form of $100Ms in service credits. Part of me wonders how much they're actually going to pay out, given that their own status page has only indicated five services with moderate ("Increased API Error Rates") disruptions in service.
Utter lies on that page. Multiple services listed as green aren't working for me or my team.