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Amazon packages pile up after AWS outage spawns delivery havoc

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Re: Amazon packages pile up after AWS outage spawns delivery havoc

#71

As bad as this article makes AWS sound, it's actually the reason you should go with AWS over say Azure or GCP; when AWS goes down, its owners actually feel the pain with you, Microsoft and Google run their own stuff elsewhere...

No, not true at all. What do you think Google and Microsoft run their cloud services on?

Google does not run the bulk of their services on GCP. Unlike AWS, GCP was not a productization of their existing infrastructure, but rather a separate cloud product developed fairly independently.

I'm sure that's changing with time.

YouTube also has its own infrastructure independent of GCP and the rest of Google

Re: Amazon packages pile up after AWS outage spawns delivery havoc

#72

Earlier quoted context omitted.

My friend lives in very cold Alaska. She has an app on her car that lets her remotely warm her car, which is a requirement before driving because it's so cold. The AWS outage meant her phone couldn't talk to her car. She was 20 mins late to work because of that. This is the future. AWS has an outage and your car won't work.

Couldn’t remote start the car with the fob? Viper/Directed has a paid cloud/app service for convenience, but the primary/default method to activate the remote start is RF.

Paraphrasing that stupid Apple ad: What's a key fob?

Re: Amazon packages pile up after AWS outage spawns delivery havoc

#73
post #37

Here in Chicago every item on Amazon is showing an earliest delivery date of Saturday the 11th. Checked an item today I had bought yesterday and delivered overnight, the item is now showing available delivery as Saturday. What a terrible time of the year for this to happen to them.

I'm in Chicago and just purchased a Prime-eligible book(but sold by a third party) that's listed as a Jan 6 delivery.

Re: Amazon packages pile up after AWS outage spawns delivery havoc

#74
post #48
post #28

I thought this story was about this house x-) "Neighbors in Tennessee city worry as Amazon packages pile up outside home" https://www.youtube.com/watch?v=qVQjEB2sxBw

I don't even understand what's going on with this one. Transcribing the blurb from the clip, from interviewing the residents of the house: "[The people who live in the house] have a friend who has a contract with an Amazon warehouse in China. They say whenever that friend's contract expires, she will send the packages to their house for the family to sort and then send back to Amazon for the company to sell."

Right? I seriously cannot come up with any scenario where this might make sense, not even anything remotely plausible. And they're "storing" the packages, all sorts of different shapes/sizes, out in the elements?! What the heck? My curiosity is running wild & unsatisfied. =D

Re: Amazon packages pile up after AWS outage spawns delivery havoc

#75

Earlier quoted context omitted.

My friend lives in very cold Alaska. She has an app on her car that lets her remotely warm her car, which is a requirement before driving because it's so cold. The AWS outage meant her phone couldn't talk to her car. She was 20 mins late to work because of that. This is the future. AWS has an outage and your car won't work.

Couldn’t remote start the car with the fob? Viper/Directed has a paid cloud/app service for convenience, but the primary/default method to activate the remote start is RF.

Couldn't you also just go outside and turn on the car, like people did before remote starts.

Re: Amazon packages pile up after AWS outage spawns delivery havoc

#76

I've seen mention of a major cable tv operator/last-mile residential ISP that had their entire field-tech dispatch system go down (based on a web gui https app that people can use on their phones) because it's hosted in AWS.

My friend lives in very cold Alaska. She has an app on her car that lets her remotely warm her car, which is a requirement before driving because it's so cold. The AWS outage meant her phone couldn't talk to her car. She was 20 mins late to work because of that. This is the future. AWS has an outage and your car won't work.

Did AWS hide her keys, too? This story makes no sense even in block heater Alaska.

Re: Amazon packages pile up after AWS outage spawns delivery havoc

#77

Earlier quoted context omitted.

My friend lives in very cold Alaska. She has an app on her car that lets her remotely warm her car, which is a requirement before driving because it's so cold. The AWS outage meant her phone couldn't talk to her car. She was 20 mins late to work because of that. This is the future. AWS has an outage and your car won't work.

Couldn’t remote start the car with the fob? Viper/Directed has a paid cloud/app service for convenience, but the primary/default method to activate the remote start is RF.

The app failed quietly. So yes, bad app UI design but also bad back-end design with a single point of AWS failure.

Re: Amazon packages pile up after AWS outage spawns delivery havoc

#78

I've seen mention of a major cable tv operator/last-mile residential ISP that had their entire field-tech dispatch system go down (based on a web gui https app that people can use on their phones) because it's hosted in AWS.

My friend lives in very cold Alaska. She has an app on her car that lets her remotely warm her car, which is a requirement before driving because it's so cold. The AWS outage meant her phone couldn't talk to her car. She was 20 mins late to work because of that. This is the future. AWS has an outage and your car won't work.

There was a time when we didn't have remote start cars. We managed to get to work on time.

This is why I buy older cars with minimal electronics, BTW.

Re: Amazon packages pile up after AWS outage spawns delivery havoc

#79

Earlier quoted context omitted.

No, not true at all. What do you think Google and Microsoft run their cloud services on?

Google does not run the bulk of their services on GCP. Unlike AWS, GCP was not a productization of their existing infrastructure, but rather a separate cloud product developed fairly independently. I'm sure that's changing with time. YouTube also has its own infrastructure independent of GCP and the rest of Google

GCP is not separate from Google's core infrastructure; rather, it's built on top of it. That means that while you can certainly have GCP specific outages, this kind of core infra "everything is down" situation is almost guaranteed to hit everything, GCP and not included. A lot of GCP sub-products are productionizations of existing Google tech; e.g. BigQuery is a public version of Dremel, an internal database/query engine they'd been using internally for a while.

I'm pretty sure YouTube hasn't had their own infra in quite a while. When I was there ~8 years ago I think it was all integrated already. Certainly database, video processing, storage, CDN were all on core Google infra, and I'm sure the frontends were too though I don't remember looking into that explicitly.

Re: Amazon packages pile up after AWS outage spawns delivery havoc

#80

Earlier quoted context omitted.

Couldn’t remote start the car with the fob? Viper/Directed has a paid cloud/app service for convenience, but the primary/default method to activate the remote start is RF.

The app failed quietly. So yes, bad app UI design but also bad back-end design with a single point of AWS failure.

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