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Are 14 people really looking at that product? (2020)

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Re: Are 14 people really looking at that product? (2020)

#91
post #35
post #28

The first time we booked a place on Booking.com, we were anxious the entire afternoon. Not sure if things have changed, but at that time they made it feel like a racing game, flashy countdowns, everything but THAT place sold out in the area, OTHER PEOPLE WERE LOOKING AT IT, several email notifications in the span of hours because we haven't decided yet, and now it might be TOO LATE if we refresh the page. I wouldn't…

Booking.com is a terrible company in pretty much every regard. I've had a reservation to a hotel that was pretty full according to the website scare tactics, but when I got there I was the only person to come in weeks. Also, their support is abysmal. Often when hotels fail to provide rooms as advertised, they play a "not my fault" game with the hotels, where the hotels claim they can't refund because the money is stu…

In South Korea all the hotels we booked on booking.com cancels the booking when you arrive and you pay on the desk. That's how they do it not to pay the booking.com tax.

Re: Are 14 people really looking at that product? (2020)

#92
post #86

I was once tasked with upgrading a small desktop application used by warehouse workers to fetch imprint data for an apparel printer. The data was stored in a really inefficient way and so the operation took a stupidly long time. I decided to add a progress bar so that people don't think the app is busted (which they occasionally did). Turned out, much of the time spent was on the server's end, so I couldn't track the…

The fact there isn't a straightforward back-pressure mechanism in browsers to get live updates on how much time is left for an upload or a download is why loading spinners are used everywhere instead of progress bars. You can implement it yourself using websockets and a ton of complexity, but then you need the entire socket tooling and security to be in place. It's one of few the things browsers are really missing in…

You don't need websockets to simply listen to the ProgressEvent, you should know that.

https://developer.mozilla.org/en-US/docs/Web/API/XMLHttpRequ...

Re: Are 14 people really looking at that product? (2020)

#93
post #28

The first time we booked a place on Booking.com, we were anxious the entire afternoon. Not sure if things have changed, but at that time they made it feel like a racing game, flashy countdowns, everything but THAT place sold out in the area, OTHER PEOPLE WERE LOOKING AT IT, several email notifications in the span of hours because we haven't decided yet, and now it might be TOO LATE if we refresh the page. I wouldn't…

I will give you a tip. * search hotel at booking.com * find that hotel at google * call them directly, by actual phone You will get a lower price always. Of course, you need to actually manually call them, which people don't want to do; but it always worked for me.

sometimes they even have their own website so no need to call!

Quite often I get a lower price or free goodies (ie. a bottle of wine) because I skipped booking.com

Re: Are 14 people really looking at that product? (2020)

#94
post #43
post #35

Earlier quoted context omitted.

Booking.com is a terrible company in pretty much every regard. I've had a reservation to a hotel that was pretty full according to the website scare tactics, but when I got there I was the only person to come in weeks. Also, their support is abysmal. Often when hotels fail to provide rooms as advertised, they play a "not my fault" game with the hotels, where the hotels claim they can't refund because the money is stu…

After snatching that alleged last apartment in a 3 story cabin, we ended up being the only guests, and the owner was snoring in the attic.

[deleted]

Re: Are 14 people really looking at that product? (2020)

#95
post #86

Earlier quoted context omitted.

The fact there isn't a straightforward back-pressure mechanism in browsers to get live updates on how much time is left for an upload or a download is why loading spinners are used everywhere instead of progress bars. You can implement it yourself using websockets and a ton of complexity, but then you need the entire socket tooling and security to be in place. It's one of few the things browsers are really missing in…

You don't need websockets to simply listen to the ProgressEvent, you should know that. https://developer.mozilla.org/en-US/docs/Web/API/XMLHttpRequ...

That tells you something is happening, and how much has been done, but not how much work there is left to do, or how much back pressure (load) there is on the server side. Consequently you can't work out how far along the progress is or how long is left. If you assume that there'll be a consistent amount of progress you can guess, but for a large upload (eg gigabytes) you'll usually be wrong.

If the server could send data back to update the progress event it would be really nice. Right now though, that can't be done (as far as I know.. maybe there's a way now.. I haven't looked for years.)

Re: Are 14 people really looking at that product? (2020)

#96
post #54
post #35

Earlier quoted context omitted.

Booking.com is a terrible company in pretty much every regard. I've had a reservation to a hotel that was pretty full according to the website scare tactics, but when I got there I was the only person to come in weeks. Also, their support is abysmal. Often when hotels fail to provide rooms as advertised, they play a "not my fault" game with the hotels, where the hotels claim they can't refund because the money is stu…

As an opposing pov: we mostly use booking.com for our reservations, and have never had an issue with them, and found their support useful the one or two times we needed it. They're the best reservation site that I know (others are way worse), and are fairly customer friendly [+]. I still book directly whenever I can because I don't want the hosts to pay the rather large booking.com fees... but we often find places to…

> 5 of them are already typing in the credit card details?

Haha exactly. Two of them have already hit enter! Our service mesh is delaying calling the Stripe API as long as possible in case you want to buy instead!

Re: Are 14 people really looking at that product? (2020)

#97
post #28

The first time we booked a place on Booking.com, we were anxious the entire afternoon. Not sure if things have changed, but at that time they made it feel like a racing game, flashy countdowns, everything but THAT place sold out in the area, OTHER PEOPLE WERE LOOKING AT IT, several email notifications in the span of hours because we haven't decided yet, and now it might be TOO LATE if we refresh the page. I wouldn't…

I will give you a tip. * search hotel at booking.com * find that hotel at google * call them directly, by actual phone You will get a lower price always. Of course, you need to actually manually call them, which people don't want to do; but it always worked for me.

Might work in the US, but it's not always that easy. Some people do not like to talk over the phone in general. Also, if booking a stay abroad, the owner might not speak English.

Re: Are 14 people really looking at that product? (2020)

#98
post #35
post #28

The first time we booked a place on Booking.com, we were anxious the entire afternoon. Not sure if things have changed, but at that time they made it feel like a racing game, flashy countdowns, everything but THAT place sold out in the area, OTHER PEOPLE WERE LOOKING AT IT, several email notifications in the span of hours because we haven't decided yet, and now it might be TOO LATE if we refresh the page. I wouldn't…

Booking.com is a terrible company in pretty much every regard. I've had a reservation to a hotel that was pretty full according to the website scare tactics, but when I got there I was the only person to come in weeks. Also, their support is abysmal. Often when hotels fail to provide rooms as advertised, they play a "not my fault" game with the hotels, where the hotels claim they can't refund because the money is stu…

I also have quite a few bad experiences with them, including some surprises with the actual hotel room, however I have had worse ones with other services, so I keep using them.

Re: Are 14 people really looking at that product? (2020)

#99

I was once tasked with upgrading a small desktop application used by warehouse workers to fetch imprint data for an apparel printer. The data was stored in a really inefficient way and so the operation took a stupidly long time. I decided to add a progress bar so that people don't think the app is busted (which they occasionally did). Turned out, much of the time spent was on the server's end, so I couldn't track the…

I think that virtually describes almost all progress bars. A better solution is a spinning wheel, because you don't need to figure out how long it would take. You just have to make sure the spinning wheel ocassionally stops and starts again to give users a sense that it's connected to something.

Re: Are 14 people really looking at that product? (2020)

#100
post #28

The first time we booked a place on Booking.com, we were anxious the entire afternoon. Not sure if things have changed, but at that time they made it feel like a racing game, flashy countdowns, everything but THAT place sold out in the area, OTHER PEOPLE WERE LOOKING AT IT, several email notifications in the span of hours because we haven't decided yet, and now it might be TOO LATE if we refresh the page. I wouldn't…

"Hate Selling" is the term coined by one of the industry magazines

https://skift.com/2015/08/10/travel-brands-stop-hate-selling...

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