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Better.com CEO fires 900 employees on Zoom call

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Re: Better.com CEO fires 900 employees on Zoom call

#141
post #70
post #44

Earlier quoted context omitted.

I was wondering that too. I think ideally you would have a 1-1 video chat with someone. But at such a big, 900 employee, layoff, maybe that wasn't easy to do. I think the CEOs affect on the call made it worse. It was very strange to hear him say stuff like "last time I had to do this, I cried. I hope to be stronger this time." It felt like his focus when laying off 900 people was too much on how it made him personall…

I imagine 900 1-on-1s could not be done quickly and word would spread very fast that firings were ramping up around the company. This would cause a whole lot of stress for those not being fired, just waiting for a call. Given the alternatives, the 900-wide bandaid-ripping-off method seems best.

I was curious and did some math. A five minute zoom call is not realistic; you probably need 15 minutes per person. If my math is correct, and if no one was even a minute late, it would take 225 hours to lay those people off sequentially, assuming 24/7 meetings. If you had 15 managers making those calls, it would still take 15 hours to complete all calls. Let's call that three business days, during which no other work gets done anywhere in the company.

I once worked at an employer who performed five rounds of layoffs in the space of a few months. I cannot recommend that method.

I agree with you, the 900-wide bandaid was the only practical option.

Re: Better.com CEO fires 900 employees on Zoom call

#142
post #125

Earlier quoted context omitted.

> 1: stealing wages why is Better.com using that language? all that workers can do is sell their labor time, while the property-owners they work for do not (since they earn rents from ownership). in this case, the workers create and develop some intellectual property (software), yet do not own the fruits of their own labor and are instead paid a wage. in other words: workers work on things that are not democratically…

Read the rest of the comment. I am clearly not in favor of that framing. I was going along with it for a moment to demonstrate why it was a bogus framing.

ah thanks Kye. i've edited my comment.

Re: Better.com CEO fires 900 employees on Zoom call

#143
post #54

I know this sounds horrible but in the days of covid and working from home, what are companies supposed to do if they have to lay off large amounts of people? Make them all risk their health to come to an in-person event, only to be fired? Drive to every employee's house to fire them in person? It obviously sucks but I don't see how, in 2021, this is any different from the kind of thing that would happen all the time…

The Zoom call part isn't really the issue, although individual Zoom meetings would have been better. > In another email obtained by Forbes last year, Garg wrote: > > ‘You are TOO DAMN SLOW. You are a bunch of DUMB DOLPHINS and…DUMB DOLPHINS get caught in nets and eaten by sharks. SO STOP IT. STOP IT. STOP IT RIGHT NOW. YOU ARE EMBARRASSING ME.”

Better.com CEO Threatened to Burn His Business Partner Alive. Now He’s a Billionaire.

Last fall, employees at one of America’s fastest-growing startups began making anxious phone calls. They believed that CEO Vishal Garg—a volatile entrepreneur with a history of disgruntled business partners—had been giving huge amounts of equity... https://www.thedailybeast.com/bettercom-ceo-vishal-garg-thre...

Re: Better.com CEO fires 900 employees on Zoom call

#144
post #101
post #54

Earlier quoted context omitted.

The Zoom call part isn't really the issue, although individual Zoom meetings would have been better. > In another email obtained by Forbes last year, Garg wrote: > > ‘You are TOO DAMN SLOW. You are a bunch of DUMB DOLPHINS and…DUMB DOLPHINS get caught in nets and eaten by sharks. SO STOP IT. STOP IT. STOP IT RIGHT NOW. YOU ARE EMBARRASSING ME.”

This is what seems right to me. It's not the virtual nature, it's the lazy mass group layoff that's objectionable and disrespectful. If you're being laid off, you probably have a lot of questions. A 1:1 meeting would allow for that.

Disagree. Why make the HR team go through 900 individual calls? At the same time this will leak and other employees will learn that they might get fired before they get their own call. Recipe for disaster. Just rip off the band aid.

Re: Better.com CEO fires 900 employees on Zoom call

#145
post #54

I know this sounds horrible but in the days of covid and working from home, what are companies supposed to do if they have to lay off large amounts of people? Make them all risk their health to come to an in-person event, only to be fired? Drive to every employee's house to fire them in person? It obviously sucks but I don't see how, in 2021, this is any different from the kind of thing that would happen all the time…

The Zoom call part isn't really the issue, although individual Zoom meetings would have been better. > In another email obtained by Forbes last year, Garg wrote: > > ‘You are TOO DAMN SLOW. You are a bunch of DUMB DOLPHINS and…DUMB DOLPHINS get caught in nets and eaten by sharks. SO STOP IT. STOP IT. STOP IT RIGHT NOW. YOU ARE EMBARRASSING ME.”

I know this looks bad but I generally appreciate manage giving clear warnings like this before firing. I have seen firings in companies where employee had no clue that the manager was not happy with him. I know this type of warning is the thing that would get published in the press by disgruntled employee and so managers couldn't give negative feedback and in the firing speech managers just tell that someone is not a good fit for the company or some other HR shit.

Re: Better.com CEO fires 900 employees on Zoom call

#146
post #101
post #54

Earlier quoted context omitted.

The Zoom call part isn't really the issue, although individual Zoom meetings would have been better. > In another email obtained by Forbes last year, Garg wrote: > > ‘You are TOO DAMN SLOW. You are a bunch of DUMB DOLPHINS and…DUMB DOLPHINS get caught in nets and eaten by sharks. SO STOP IT. STOP IT. STOP IT RIGHT NOW. YOU ARE EMBARRASSING ME.”

This is what seems right to me. It's not the virtual nature, it's the lazy mass group layoff that's objectionable and disrespectful. If you're being laid off, you probably have a lot of questions. A 1:1 meeting would allow for that.

Tbh from the quotes it seems Vishal Garg is not only incompetent, but also a bit of a shitgibbon. Not sure if 1:1 meeting would help in anything here.

Re: Better.com CEO fires 900 employees on Zoom call

#147

Earlier quoted context omitted.

Each person being laid off deserves a private meeting with their manager where they are told this. The fact that they hired 900 people they now no longer need is a failing of the CEO by itself. If they work remotely, it can be a zoom meeting. Being told in a meeting with 900 people by someone you don't know is rude and tells me that anyone in leadership in this company are people I would not like to work for. The fac…

If you’re letting go of 900 people, for the average person their manager is also being let go. In a good amount of cases, probably their manager’s manager. I think it was a good call for the CEO to do it instead of outsourcing to HR or a COO. He didn’t try to hide behind another exec. Anyone being let go - especially at the holidays - is going to be pretty pissed about it, and it was the right thing for the CEO to ta…

Doing this hierarchically is already a solved issue:

https://www.youtube.com/watch?v=Joz-tAsJ6as

Re: Better.com CEO fires 900 employees on Zoom call

#148
post #54

I know this sounds horrible but in the days of covid and working from home, what are companies supposed to do if they have to lay off large amounts of people? Make them all risk their health to come to an in-person event, only to be fired? Drive to every employee's house to fire them in person? It obviously sucks but I don't see how, in 2021, this is any different from the kind of thing that would happen all the time…

The Zoom call part isn't really the issue, although individual Zoom meetings would have been better. > In another email obtained by Forbes last year, Garg wrote: > > ‘You are TOO DAMN SLOW. You are a bunch of DUMB DOLPHINS and…DUMB DOLPHINS get caught in nets and eaten by sharks. SO STOP IT. STOP IT. STOP IT RIGHT NOW. YOU ARE EMBARRASSING ME.”

The funny thing is that sharks are more likely to be eaten by dolphins (especially orcas) than vice versa. And sharks also get caught in nets.

https://www.nationalgeographic.com/animals/article/killer-wh...

I guess Garg is just as weak on marine biology as he is on leadership and business ethics.

Re: Better.com CEO fires 900 employees on Zoom call

#149
post #12

Comment's gone now, but a video was posted: game_the0ry 5 minutes ago | prev | next [–] Video -- https://youtu.be/M8RV8E01HO8 EDIT: After watching the video, somehow the vest makes it even more offensive. I don't know why, maybe someone smarter than me knows.

I don't think it's the vest as much as the fact as you can see his legs and how he's slightly slouching. This is simultaneously too casual (like you're sitting next to someone at a table instead of across a desk) and too assertive (he's like in your face slightly spreading his legs). Also:

- making it about himself ("I cried last time") as others have mentioned

- the last couple sentences are pretty bad. You get to say "lucky" one time and that's it. You're the one making the decision: did you just spin a wheel? "More lucky, more successful in your next endeavors", which is publicly dunking on people by saying they are being let go for performance and not economic reasons.

Re: Better.com CEO fires 900 employees on Zoom call

#150

I know this sounds horrible but in the days of covid and working from home, what are companies supposed to do if they have to lay off large amounts of people? Make them all risk their health to come to an in-person event, only to be fired? Drive to every employee's house to fire them in person? It obviously sucks but I don't see how, in 2021, this is any different from the kind of thing that would happen all the time…

Each person being laid off deserves a private meeting with their manager where they are told this. The fact that they hired 900 people they now no longer need is a failing of the CEO by itself. If they work remotely, it can be a zoom meeting. Being told in a meeting with 900 people by someone you don't know is rude and tells me that anyone in leadership in this company are people I would not like to work for. The fac…

Isn't that 'employee privilege'? People who are in business for themselves often lose clients without notice. Employees easily forget how much they are shielded from the market.
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