Better.com CEO fires 900 employees on Zoom call

I just completed a transaction with them that had to be extended beyond the rate lock window. For about 10 days there was a daily back and forth where they asked me to provide some documentation. I would provide the requested documentation and about 12 hours later I would receive a task of uploading the same required documentation.

The document was a 50ish page legal document that required someone to look at it. It’s clear nobody was actually spending any effort on it. Even calling my loan officer wasn’t getting me anywhere. It wasn’t until the deadline approached that they called me and wanted to get it all sorted out and they extended my rate lock.

The way management handled this looks horrible but if there’s any truth to these employees essentially stealing wages from their employer then they’re lucky they’re just being fired and not being prosecuted.

Re: Better.com CEO fires 900 employees on Zoom call

#8

Post by fullshark » Mon, Dec 06, 2021, 4:14 PM UTC

naomeux wrote: post #4

I wonder how the people on the zoom call have reacted to the situation.

You can hear the woman who filmed it's reaction on the video, it is not a pleasant one.

Re: Better.com CEO fires 900 employees on Zoom call

#9

Post by kevinmchugh » Mon, Dec 06, 2021, 4:16 PM UTC

outside1234 wrote: post #2

Feeling gratitude for not having one of the many many shitty jobs out there.

There's up to 900 people who might want to have their shitty job back

Re: Better.com CEO fires 900 employees on Zoom call

#10

Post by Kye » Mon, Dec 06, 2021, 4:16 PM UTC

bronco21016 wrote: post #7

I know it’s just an anecdote but as a customer I kind of believe this. I just completed a transaction with them that had to be extended beyond the rate lock window. For about 10 days there was a daily back and forth where they asked me to provide some documentation. I would provide the requested documentation and about 12 hours later I would receive a task of uploading the same required documentation. The document wa…

Assuming it's true...

900 employees:

1: stealing wages

2: being able to do so

3: doing that rather than their jobs

Is a systemic issue. It had to start long before almost a thousand people decided to commit a crime. Assuming it's true. I tend to not trust framing that comes from the top end of a power imbalance.

edit: This isn't Twitter. Don't stop at 1 and decide you read enough to go off on someone. Read the entire comment.