Live data from Hacker News

Tell HN: Lost then regained access to Google account, with correct credentials

news.ycombinator.com

71–80 of 151 posts

Re: Tell HN: Lost then regained access to Google account, with correct credentials

#71
post #41

I wonder if you could sue google to get back your data. They have your data and they are effectively arbitrarily deciding you can't access them anymore.

realistically, you threatening to sue would get you transferred to an actual human being to resolve this

you may have to get a letter from an actual lawyer

Re: Tell HN: Lost then regained access to Google account, with correct credentials

#72
post #50

This story keeps coming up. When you pay for email, you get a customer status. This entails a SLA and a bunch of other rights, which you most likely never get from a free service provider. I hope if those reading these comments still use free email service instead of hosting their own (or paying for it), strongly consider making the switch.

There is Google Workplace where you pay $5/month/user for a google account including email and there is support

Can you even use that if you're not logged in?

Re: Tell HN: Lost then regained access to Google account, with correct credentials

#73
Yep I have an account like that for several years, but it's still logged into thunderbird and works fine for sending / receiving. Cannot login via browser though. It asks for my recovery email, which successfully sends an email, and then says "we cannot verify it's you" lmao

Re: Tell HN: Lost then regained access to Google account, with correct credentials

#74
post #15

Fixed. I used Chromium to login (which I never do) and then back to Firefox. Everything back to normal, for now.

So I have also had this happen to me in the past which was one of the reasons I abandoned gmail completely. Am I understanding this right that you had the correct password but no 2FA authentication and somehow a Firefox user agent on Linux triggered google mail servers to shut you out? I never really tried with chromium perhaps I can still retrieve old data (Google Support was obviously non existing on this issue).

It's not user agent, it's session (cookies, localStorage) that they didn't have in Firefox, but still had in Chromium. And this isn't Google specific at all.

Re: Tell HN: Lost then regained access to Google account, with correct credentials

#75
post #69
post #50

This story keeps coming up. When you pay for email, you get a customer status. This entails a SLA and a bunch of other rights, which you most likely never get from a free service provider. I hope if those reading these comments still use free email service instead of hosting their own (or paying for it), strongly consider making the switch.

Is it necessary to pay with a fiat currency to be considered as customer? Paying them with personal data doesn't count?

Is a pig the farm's customer when they "pay" with their flesh?

Re: Tell HN: Lost then regained access to Google account, with correct credentials

#76

Earlier quoted context omitted.

There is Google Workplace where you pay $5/month/user for a google account including email and there is support

Can you even use that if you're not logged in?

Could you elaborate on what you mean by "use"?

Re: Tell HN: Lost then regained access to Google account, with correct credentials

#77
post #50

This story keeps coming up. When you pay for email, you get a customer status. This entails a SLA and a bunch of other rights, which you most likely never get from a free service provider. I hope if those reading these comments still use free email service instead of hosting their own (or paying for it), strongly consider making the switch.

I feel signing up for a new paid/self-hosted email becomes tricky when a person has used an email for most of his life. All the online-services, grad school, office-alum, etc. use the old email. And now when you switch to a new one then it becomes hard I feel. Any suggestions?

Re: Tell HN: Lost then regained access to Google account, with correct credentials

#78
post #50

This story keeps coming up. When you pay for email, you get a customer status. This entails a SLA and a bunch of other rights, which you most likely never get from a free service provider. I hope if those reading these comments still use free email service instead of hosting their own (or paying for it), strongly consider making the switch.

I feel signing up for a new paid/self-hosted email becomes tricky when a person has used an email for most of his life. All the online-services, grad school, office-alum, etc. use the old email. And now when you switch to a new one then it becomes hard I feel. Any suggestions?

I've set up forwarding from the old email to the new one and am slowly pointing everything towards the new email.

Re: Tell HN: Lost then regained access to Google account, with correct credentials

#79

I perform a periodical backup of all my Google data with https://takeout.google.com/ if the sh*t would ever hit the fan.

where do you backup the data? I keep it in the Dropbox for now (anything other than GDrive)

Re: Tell HN: Lost then regained access to Google account, with correct credentials

#80
post #50

This story keeps coming up. When you pay for email, you get a customer status. This entails a SLA and a bunch of other rights, which you most likely never get from a free service provider. I hope if those reading these comments still use free email service instead of hosting their own (or paying for it), strongly consider making the switch.

I feel signing up for a new paid/self-hosted email becomes tricky when a person has used an email for most of his life. All the online-services, grad school, office-alum, etc. use the old email. And now when you switch to a new one then it becomes hard I feel. Any suggestions?

There's no reason you can't migrate over slowly. I have my freemail and personal domain both in use for this exact reason. Slowly switch over. It won't happen overnight.
Post reply on HN