1–10 of 151 posts
I clear cookies once in a while and usually can recover my account but this time, no option to recover: https://i.imgur.com/vb1mliN.png
Even if I have the correct login and password.
Luckily, I forward all my emails to a 3rd party so I should still be able to read my new mail but I lost access to a lot of other stuff.
Edit: Account recovered. I used chromium to login (which I never do) and then back to Firefox.
The only option is to "try and enter the last password I remember". Besides that there's no way to reset the password.
Why even bother informing me at my recovery address about the suspicious login then?
As long as a recovery address exists, it must be able to reset password?
I recently wasn’t able to recover an old account because I did not have access to my 2FA number and their help site suggested I “contact the phone company to recover the number, then try again.”
I had to do the same exact thing for another service but they did allow me to change the number by providing some information like last transaction, ID, selfie with statement.
I ran into a variant of this issue: I received an email at my primary address (recovery address for Google) that someone is attempting to log into my old Google account, and that the request was blocked. I try to reset password, hoping that the reset link is sent to my recovery address but Google doesn't allow that. The only option is to "try and enter the last password I remember". Besides that there's no way to res…
This kind of stuff ought to be regulated somehow, one can’t lose access to one’s life. I recently wasn’t able to recover an old account because I did not have access to my 2FA number and their help site suggested I “contact the phone company to recover the number, then try again.” I had to do the same exact thing for another service but they did allow me to change the number by providing some information like last tr…
I tried to find a pay as you go sim where the number doesn't expire and I would use that exclusively for 2FA but such a sim does not exist in the UK, most expire after 3 months the longest is 6 months.
Now I know this is an issue but it doesn't seem like there is anything I can do to solve it.
This kind of stuff ought to be regulated somehow, one can’t lose access to one’s life. I recently wasn’t able to recover an old account because I did not have access to my 2FA number and their help site suggested I “contact the phone company to recover the number, then try again.” I had to do the same exact thing for another service but they did allow me to change the number by providing some information like last tr…
Yup lost my phone for a few months until my provider deleted my number and moved it on to some one else, now I am locked out of my paypal. I tried to find a pay as you go sim where the number doesn't expire and I would use that exclusively for 2FA but such a sim does not exist in the UK, most expire after 3 months the longest is 6 months. Now I know this is an issue but it doesn't seem like there is anything I can do…
I ran into a variant of this issue: I received an email at my primary address (recovery address for Google) that someone is attempting to log into my old Google account, and that the request was blocked. I try to reset password, hoping that the reset link is sent to my recovery address but Google doesn't allow that. The only option is to "try and enter the last password I remember". Besides that there's no way to res…
Good idea, but when I try to reset the password, it asks me for the last password I remember https://i.imgur.com/vedOeJG.png and then I am brought back to the same page https://i.imgur.com/JAXxcvl.png ... (I tried my current password and the last two before that).
I ran into a variant of this issue: I received an email at my primary address (recovery address for Google) that someone is attempting to log into my old Google account, and that the request was blocked. I try to reset password, hoping that the reset link is sent to my recovery address but Google doesn't allow that. The only option is to "try and enter the last password I remember". Besides that there's no way to res…
Good idea, but when I try to reset the password, it asks me for the last password I remember https://i.imgur.com/vedOeJG.png and then I am brought back to the same page https://i.imgur.com/JAXxcvl.png ... (I tried my current password and the last two before that).
I'm not saying that's good behaviour on their part but it looks that way.
