I've owned a Model X for a year. It dates from before they removed radar, so autopilot still works very well. The rest of the car, however, does not. It is the least reliable car I have ever known. I am currently tracking ten faults, and waiting for my fifth service, which could only be booked with nearly a month to wait. The most serious faults involve the car sometimes failing to start without a hard reboot first (…
Had a lot of friends buy Teslas in the past few years. Exact same story: Faults everywhere, long waits, poor service (albeit super friendly and with a smile). One friend has received his Model 3 back twice now with the problem not fixed at all. He's resigned to just living with the problem until the service backlogs are lower. It has been interesting to see how tolerance for these quality issues has waned as the shin…
Tesla has expanded outside that market, and to a person who is looking for a more or less reasonable car, that matches other cars in the price bracket, you're likely to hear nothing but good things about Tesla from the usual sources.
And then you get one, and realize that they're failing basic quality control things that literally every other auto maker worked out 20 years or more ago, and their software has all the stability of beta smartphone software.
None of this is new. It's just that anyone who said anything of the sort, or pointed out that you can't have 10x the sales on 1x the service centers, or such, got shouted down as a Tesla-shorting big oil shill for an awfully long time. Now, people who don't really care about Elon or The Plan are discovering that a Tesla is a bit of a crapshoot. Some are fine. Some are lemons. And God help you if you get a lemon, because the service experience (remember, according to the True Believers, dealerships are the spawn of Satan) is horrid.