231–240 of 283 posts
That is how I would summarize reMarkable from talking to friends and my own personal experience.
Earlier quoted context omitted.
You either have a SaaS or a support contract. What makes SaaS any worse or different conceptually or ultimately than a support contract?
I've bought Microsoft Office CDs and DVDs for a fixed, one-time price. No support contract needed. I mean what's changed in Excel or Word that affects the home user? Same for Adobe Suite. Used to be available for a one-time fee. That they have both shifted to subscription models suggests it's a move designed to please equity analysts rather than any kind of added value for the customer.
Good luck ever getting a warranty or return done on these. Look around at their support. It’s awful. I had to file a dispute after they wouldn’t provide a refund for my return after nearly 30 days of non-movement of the return (their label, their shipping carrier). I would strongly caution you run away. Worst customer support I’ve ever experienced. Edit: I will never understand people that downvote a warning like thi…
Good luck ever getting a warranty or return done on these. Look around at their support. It’s awful. I had to file a dispute after they wouldn’t provide a refund for my return after nearly 30 days of non-movement of the return (their label, their shipping carrier). I would strongly caution you run away. Worst customer support I’ve ever experienced. Edit: I will never understand people that downvote a warning like thi…
Earlier quoted context omitted.
I have a remarkable v2, and I don't use their online services. I just wanted to replace a pen-and-paper notebook, and read occasional PDFs on it. It works fine as an ereader and brilliantly as an e-notebook. If better hardware is the key criterion for you, I'd go for the remarkable and just ignore the services.
Same have had it for a few months have not connected to wifi
Good luck ever getting a warranty or return done on these. Look around at their support. It’s awful. I had to file a dispute after they wouldn’t provide a refund for my return after nearly 30 days of non-movement of the return (their label, their shipping carrier). I would strongly caution you run away. Worst customer support I’ve ever experienced. Edit: I will never understand people that downvote a warning like thi…
My wife got me a replacement because that is how she is.
I contacted the company to see if there was anything I could to try and fix the old one ... I am not opposed to opening it up an poking around.
They suggested I send them pictures of the damage then replied that it should not have happened and exchanged with a replacement.
Noting that at no point did I ask them for anything and took full responsibility (in writing) for the impact I assume caused the failure.
I have nothing but high praise for their "support".
Few reasons why:
- backlight
- ocr
- better pen and eraser
In my mind I'd like to make it a "programming sketchbook", where every time I save, text get OCRd, compiled and I get some compile information out of it.
Obviously I would be just sending the buffer to an external computer and get the output, or something like that.
But the current reMarkable and its ecosystem made me think what I was looking for was way too experimental.
Earlier quoted context omitted.
You can go into settings and enable ssh, and put pretty much whatever you want on it. Configure your own synchting or nextcloud sync, and not pay a penny. Worth noting that if you bought the device before October this year, then you get a free subscription - which is what I am using currently, but good to know that I can just swap it out if I want to
> You can go into settings and enable ssh Until they disable it via an update because their cloud offering isn't making them enough money?