Earlier quoted context omitted.
Moderating a community is not meant to entertain outsiders, but to prevent escalation within the community. No offense, but what do you expect to be able to contribute to this situation as an outsider? Would your contribution to the community be improved by additional information?
> No offense, but what do you expect to be able to contribute to this situation as an outsider? That's a pointless question. I might want to understand what's going on to understand if it's even worth it to be contributing to the community at all.
I'm saying that public awareness is not a priority while the issue isn't resolved, and that it may actually be detrimental.
> I might want to understand what's going on to understand if it's even worth it to be contributing to the community at all.
Usually, when moderation happens, information is best delayed until the problem is solved. That avoids uninvolved parties fanning flames on an ongoing conflict, and when information comes, it's structured rather than a stream of instant reactions.
Note that this is true whether the conflict finds a satisfactory resolution or not. If the team that leaves sees that no good resolution is found, they can disclose information later, once resolution attempts have been exhausted.
Note that this is from my past mod experience, I'm not involved in moderating the rust community.