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A Short Rant About Hosting

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Re: A Short Rant About Hosting

#21
post #8

Softlayer are great at this. Their sites lists prices over $1200 but talk to sales and you can get it close to cut in half and if you order enough servers you'll get it at 75% discount. I guess the value of sales staff knowing about the customer is quite high.

So anyone who wants servers needs to talk with sales and negotiate a discount? I think the point of this post was: Quick quiz: can your entire sales staff be replaced by a nicely formatted HTML table? If the answer is 'yes', then you are subtracting value and wasting my time. When comparing between hosting providers, most lack the time and resources to negotiate with each provider to find out what the "real" rate is.…

SoftLayer has the nicely formatted table. The prices on it seem quite reasonable - except they charge up the wazoo for RAM.

Re: A Short Rant About Hosting

#22
post #3

"Quick quiz: can your entire sales staff be replaced by a nicely formatted HTML table? If the answer is 'yes', then you are subtracting value and wasting my time." My god that is good. I spent two weeks about three years ago going around the country looking at data centers to move our systems to (30+ servers that were currently in a co-lo and we were looking to go to managed/leased). We'd get pricing estimates that c…

Why do people think a spreadsheet is less likely to rip them off than a person?

I mean, sure, if you want to, feel free to walk into a car dealership and pay sticker price. Go to the mall and buy that hardcover book at MSRP.

Re: A Short Rant About Hosting

#23
post #22
post #3

"Quick quiz: can your entire sales staff be replaced by a nicely formatted HTML table? If the answer is 'yes', then you are subtracting value and wasting my time." My god that is good. I spent two weeks about three years ago going around the country looking at data centers to move our systems to (30+ servers that were currently in a co-lo and we were looking to go to managed/leased). We'd get pricing estimates that c…

Why do people think a spreadsheet is less likely to rip them off than a person? I mean, sure, if you want to, feel free to walk into a car dealership and pay sticker price. Go to the mall and buy that hardcover book at MSRP.

You can always try to negotiate the sticker price if you want. Even if there's no sales staff there's someone who should have the authority to offer you a discount, though in a market like shared hosting that's probably not going to happen much.

Re: A Short Rant About Hosting

#24
post #17

After reading Maciej's last post about his "cathedral" of a server, I moved NewsBlur off of half a dozen Linode VPSs (512MB and 2GB machines, for app/task and db respectively) and onto a hosting provider that offered both dedicated bare metal and a variety of VPS configs. I'm now paying $405 / month for 6 servers, and they range from 2 dedicated db machines with 12GB and 16GB of memory to 1GB virtualized app and task…

What provider is that?

Re: A Short Rant About Hosting

#25
post #22
post #3

"Quick quiz: can your entire sales staff be replaced by a nicely formatted HTML table? If the answer is 'yes', then you are subtracting value and wasting my time." My god that is good. I spent two weeks about three years ago going around the country looking at data centers to move our systems to (30+ servers that were currently in a co-lo and we were looking to go to managed/leased). We'd get pricing estimates that c…

Why do people think a spreadsheet is less likely to rip them off than a person? I mean, sure, if you want to, feel free to walk into a car dealership and pay sticker price. Go to the mall and buy that hardcover book at MSRP.

Because a spreadsheet won't waste 10 minutes of my life talking about football, etc. before showing me a price.

I'll buy a car from one of those no-haggle car dealerships. Yes, they're probably padding it out, but it's worth it not to have to chit-chat.

Re: A Short Rant About Hosting

#26
I can relate to this guy. About month back I noticed that one of my servers (VPS at HostV) had dropped and hadn't come back for a week. It's used for dev stuff and acts mainly as storage for repo archives. Long story short, HostV had suffered some sort of file system problem, all my files were gone and they didn't even bother to send me an email. I can live without the files and shit happens but not emailing the customer, that's just idiotic.

Re: A Short Rant About Hosting

#27
post #23
post #22

Earlier quoted context omitted.

Why do people think a spreadsheet is less likely to rip them off than a person? I mean, sure, if you want to, feel free to walk into a car dealership and pay sticker price. Go to the mall and buy that hardcover book at MSRP.

You can always try to negotiate the sticker price if you want. Even if there's no sales staff there's someone who should have the authority to offer you a discount, though in a market like shared hosting that's probably not going to happen much.

I agree, this depends so much on what type of hosting you are looking for. When it comes to shared and VPSes, HTML table is way to go. But when it comes to moving servers worth of $500000 to your datacenter, then I really expect that the company has some employees who I can talk to and negotiate the price.

Re: A Short Rant About Hosting

#28

Softlayer are great at this. Their sites lists prices over $1200 but talk to sales and you can get it close to cut in half and if you order enough servers you'll get it at 75% discount. I guess the value of sales staff knowing about the customer is quite high.

Fascinating from a marketing point of view - offer steep discounts to higher-value customers, and those customers will (a) appreciate the "discount" and (b) evangelize your service telling others to get in touch for said special discount.

Re: A Short Rant About Hosting

#29
post #10

As someone who runs both AWS and my own dedicated servers I'm starting to see a pattern.. MBA types talk about 'new trends', 'data centric startups' and new opportunities opened up by AWS and such. OTOH practical advice from real people with successful startups - marco arment, jakewalker, others, seems to focus more on the unseen problems of virtual and advantages of just getting your own server. Am I right?

"When art critics get together they talk about Form and Structure and Meaning. When artists get together they talk about where you can buy cheap turpentine."

- Pablo Picasso.

Re: A Short Rant About Hosting

#30
post #3

"Quick quiz: can your entire sales staff be replaced by a nicely formatted HTML table? If the answer is 'yes', then you are subtracting value and wasting my time." My god that is good. I spent two weeks about three years ago going around the country looking at data centers to move our systems to (30+ servers that were currently in a co-lo and we were looking to go to managed/leased). We'd get pricing estimates that c…

seriously. i like to buy parts for things online and i am infuriated when there is a "call us" for what is ultimately a $37 part or whatever.
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