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“Click to subscribe, call to cancel” is illegal, FTC says
311–320 of 890 posts
Re: “Click to subscribe, call to cancel” is illegal, FTC says
#312Earlier quoted context omitted.
No. You cant do anything to someones credit unless you have their SSN. Damn good thing thats the case also, if you happen to be named Jane Doe or Bob Smith.
This is incorrect, see my other reply to you in the sibling thread.
Yup, the local city library dinged my credit report for late library fines ($18) and I had to clear it up to get a new mortgage. The library did not have my SSN.
Re: “Click to subscribe, call to cancel” is illegal, FTC says
#313This is one of the biggest benefits of using a virtual credit card from services like privacy.com or Capital One's Eno. Just create a card online specific to the service to pay for it, then cancel the card when you want to unsubscribe. Capital One lets you create an unlimited number of cards at no charge.
Have you done this before successfully? I wouldn't just stop paying for a service to without following the agreed-upon termination process, it sounds like a great way to get referred to a collection agency.
Re: “Click to subscribe, call to cancel” is illegal, FTC says
#314Good. The worst experience I ever had was with NY Times when I wanted to unsubscribe I had to go through multiple call/chats with a person and it was almost impossible since it was hard to get in touch with one. I am glad FTC is doing something others are afraid to do.
Anyone with access to a public library (photo ID will get you a free library card) can access eLibrary services that get updated daily. No need to pay for NYT, for WSJ, or any major national newspaper. By paying taxes, you're already paying for digital access to this media. I applaud the FTC's decision but I wish people realized there's more practical means for accessing media that is more frequently locked behind pa…
I always recommend folks get a library card, as they will generally provide free access to these as well as many other newspapers... However there's often 30-90 day embargo to access current issues/articles online.
Re: “Click to subscribe, call to cancel” is illegal, FTC says
#315I have a $1 iCloud subscription on an old iCloud account I no longer use. I could not cancel the subscription from a browser, so I called apple, and was told I have to do it from an apple device. The problem is I no longer have an apple device. Ultimately they escalated the problem, but I never received a call back.
Re: “Click to subscribe, call to cancel” is illegal, FTC says
#316I had to cancel my gym membership because I was moving, and it required me to send a physical letter. I did this, but found out later that somehow I owed like 2 dollars, so they didn’t count my cancellation request because my account wasn’t up to date (should be illegal). They continued to bill me the entire membership fee, but my credit card had changed, so they sent my account to a collections agency. Right when I was trying to get a mortgage to buy a house. Cost me hundreds of dollars and much more in annoyance. Thanks The Edge for doing that to your previously loyal customer! It ought to be a law that once a customer informs you via email, text, phone or mail (and all must be easily found) subscription services can no longer accrue new charges.
Re: “Click to subscribe, call to cancel” is illegal, FTC says
#317This isn't limited to newspapers! Have you tried canceling internet service? My internet service did not use internet for cancelation. I had to call.
Free ad for t-mobile: their 5G service for home internet is awesome.
Re: “Click to subscribe, call to cancel” is illegal, FTC says
#318I had to cancel my gym membership because I was moving, and it required me to send a physical letter. I did this, but found out later that somehow I owed like 2 dollars, so they didn’t count my cancellation request because my account wasn’t up to date (should be illegal). They continued to bill me the entire membership fee, but my credit card had changed, so they sent my account to a collections agency. Right when I…
Seriously regret signing up for that gym. The sales person lied about so much shit in hindsight. Signed up for the medium of the road package - tried to downgrade to the basic package told me I couldn't despite telling me when I signed up I could hop between them anytime.
Re: “Click to subscribe, call to cancel” is illegal, FTC says
#319I went through the effort of canceling my NYT subscription this morning, and thankfully they have an option to cancel "using your account," which avoids a pointless phone call or virtual chat. It's the third option listed, of course, and there are a couple of guilt-trippy pages you have to slide past, but in all it took me 2 minutes to do.
Re: “Click to subscribe, call to cancel” is illegal, FTC says
#320Ah, I fondly recall when the CTO of AOL tried to cancel his AOL account...