11–20 of 51 posts
> “You have worked hard to build a great future for yourself and your family,” it says. “We look forward to welcoming you back.”
I think I just threw up in my mouth. "Shame if something happened to that great future you built", indeed.
I've never understood why ISPs and cellular carriers aren't prepaid by default, which would avoid the credit system entirely. Do these companies benefit somehow by being post-paid and relying on credit?
I've never understood why ISPs and cellular carriers aren't prepaid by default, which would avoid the credit system entirely. Do these companies benefit somehow by being post-paid and relying on credit?
I don't know the details of his debt but this seems a lot less sinister when you realize that they're offering to cancel a debt if he resumes service
I don't know the details of his debt but this seems a lot less sinister when you realize that they're offering to cancel a debt if he resumes service
I've never understood why ISPs and cellular carriers aren't prepaid by default, which would avoid the credit system entirely. Do these companies benefit somehow by being post-paid and relying on credit?
If a pre-paid customer doesn't have the money, they'll either go without or downgrade their service. Less revenue for the company.
If a post-paid customer doesn't have the money...they might later. Their bill can be rolled forward, half paid, eventually sold to collections, whatever. More revenue in the long-term no question. Also, if you can charge your post-paid customers for all the things they opted into but didn't think too hard about the pricing on - SMS messages used to be $0.10 in my market, lots of parents opened up bills with 2000 text messages on them. Long distance and overseas calls were hugely expensive (and still are, in some cases) - big money makers for the carriers.
And contracts, of course. Customer acquisition is one of the biggest problems in the industry, getting people on a monthly billing cycle keeps them from easily switching.
It's outrageous that companies in the modern day and age can just elect to make cancellation difficult or impossible and keep taking money from you.
I've never understood why ISPs and cellular carriers aren't prepaid by default, which would avoid the credit system entirely. Do these companies benefit somehow by being post-paid and relying on credit?
Using centurylink now. It's prepaid.