Renew your service or we’ll trash your credit score, Spectrum tells ex-customer
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Re: Renew your service or we’ll trash your credit score, Spectrum tells ex-customer
#2It's outrageous that companies in the modern day and age can just elect to make cancellation difficult or impossible and keep taking money from you.
Re: Renew your service or we’ll trash your credit score, Spectrum tells ex-customer
#3It's outrageous that companies in the modern day and age can just elect to make cancellation difficult or impossible and keep taking money from you.
I know what you mean. Long ago, I got Speakeasy when they had a great reputation. At some point, they turned into Megapath, but service seemed okay... at least until I tried to cancel.
I filled out their form online and went through the dance to cancel, but never got any confirmation. Only a couple months later did I hear from them, because my credit card had expired.
I had to make a deal with them to process my cancellation before paying the remainder of the bill. Strangely, it worked instantly when I was on the phone with the rep. Go figure?
Re: Renew your service or we’ll trash your credit score, Spectrum tells ex-customer
#4It's outrageous that companies in the modern day and age can just elect to make cancellation difficult or impossible and keep taking money from you.
> It's outrageous that companies in the modern day and age can just elect to make cancellation difficult or impossible and keep taking money from yo
I'm not sure you read the story. A small claims judge would make short work of that situation wherein they will inform Spectrum that they do not want this to go to jury.
However, this story is about a guy getting a resubscription extortion letter in light of a non-existent debt. Might as well be a foreign Prince scam because there are no damages.
Re: Renew your service or we’ll trash your credit score, Spectrum tells ex-customer
#5I don't know the details of his debt but this seems a lot less sinister when you realize that they're offering to cancel a debt if he resumes service
Re: Renew your service or we’ll trash your credit score, Spectrum tells ex-customer
#6It's outrageous that companies in the modern day and age can just elect to make cancellation difficult or impossible and keep taking money from you.
Welcome to America.
Re: Renew your service or we’ll trash your credit score, Spectrum tells ex-customer
#7I've never understood why ISPs and cellular carriers aren't prepaid by default, which would avoid the credit system entirely. Do these companies benefit somehow by being post-paid and relying on credit?
Re: Renew your service or we’ll trash your credit score, Spectrum tells ex-customer
#8It's outrageous that companies in the modern day and age can just elect to make cancellation difficult or impossible and keep taking money from you.
You can take them to court you know. It's not as complicated as many people make it sound. File a few forms and show up when needed. You barely even need a lawyer. Half the time for something that simple, the company will just want to settle for a simple shakedown.
Re: Renew your service or we’ll trash your credit score, Spectrum tells ex-customer
#9I've never understood why ISPs and cellular carriers aren't prepaid by default, which would avoid the credit system entirely. Do these companies benefit somehow by being post-paid and relying on credit?
Late fees, payment plans with service fees, and locking people into contracts are all incredible profitable.
Re: Renew your service or we’ll trash your credit score, Spectrum tells ex-customer
#10I don't know the details of his debt but this seems a lot less sinister when you realize that they're offering to cancel a debt if he resumes service
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