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Apple buying Google ads for high-value subscription apps

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181–190 of 231 posts

Re: Apple buying Google ads for high-value subscription apps

#181

Earlier quoted context omitted.

I’m all in favour, as a user, for Apple IAP subscriptions. But shouldn’t “the market” be able to send a signal that they prefer that? Shouldn’t Apple’s IAP actually be able to compete on its merits (like the better experience that we both prefer!) rather than arbitrary platform lock-in? If, faced with actual competition, users and/or developers do not chose Apple IAP, wouldn’t this signal to Apple that they need to d…

To some degree the competition exists...you leave the iOS ecosystem. Besides all the trendy parts of owning an iPhone (iMessage, camera, "fashionable") the simplicity of not getting burned by apps (or the veneer or not getting burned as often) is clearly valuable to consumers. What would an acceptable solution to letting both styles compete? (would it be controlled by the phone's settings and the end user can change…

MacOS is a great example - you can buy and download software from the Apple sanctioned App Store or you can get it from other sources on their websites. The fact that I can do that on an 11 inch MacBook Air but can’t on an iPad Pro (which with a keyboard looks like almost the same device) seems pretty silly to me.

Re: Apple buying Google ads for high-value subscription apps

#182

Earlier quoted context omitted.

> The user experience is much worse Spoken like someone who has never tried to cancel anything where they had a direct relationship with the publisher

Or rather - spoken like an American? Outside the US, it is quite easy to cancel such subscriptions as the consumer laws are in your favour. Apple's exploitation of this lacunae in US laws is sadly being interpreted as some benevolent act from them. If the US has similar stronger consumer laws, both Apple and other companies wouldn't be able to exploit Americans.

California has their shit together on this (if you can sign up for something online, you must be able to cancel the same way), but the rest of the country hasn’t caught up yet

Re: Apple buying Google ads for high-value subscription apps

#183

That Apple would do this is interesting, but more interesting to me is Google's position, and obligation, here. There was a throw-away line in the article about Google "not doing anything about it". What could or should Google do about it? Has Google mediated between competitive ad-buyers in the past? I am not sympathetic to goog in general but it seems like that line puts them in a no-win situation: either they err…

Indian laws are quite clear that Google has an obligation not to allow ads on trademarked terms (used as keywords): > Justice V Kameswar Rao also observed that allowing individuals who are not owners of a trademark to choose a keyword which is a trademarked term or use parts of the trademark interspersed with generic words in the Ad-title or Ad-text may constitute an infringement of a trademark or it's passing off. T…

The apple developer program license lets Apple use this trademark anyway, they can advertise any App however they want.

Re: Apple buying Google ads for high-value subscription apps

#184

That Apple would do this is interesting, but more interesting to me is Google's position, and obligation, here. There was a throw-away line in the article about Google "not doing anything about it". What could or should Google do about it? Has Google mediated between competitive ad-buyers in the past? I am not sympathetic to goog in general but it seems like that line puts them in a no-win situation: either they err…

Indian laws are quite clear that Google has an obligation not to allow ads on trademarked terms (used as keywords): > Justice V Kameswar Rao also observed that allowing individuals who are not owners of a trademark to choose a keyword which is a trademarked term or use parts of the trademark interspersed with generic words in the Ad-title or Ad-text may constitute an infringement of a trademark or it's passing off. T…

My guess would be that the developers gave Apple permission to abuse them in this and other ways when they signed up for the app store.

Re: Apple buying Google ads for high-value subscription apps

#185
post #146

> When people buy access to a service via a subscription in an iOS app, they are essentially Apple’s customers. For privacy reasons Apple does not provide much information about them to the apps or businesses that run the apps. That means it’s hard to do customer service, address issues, or solve any problems. > “The user experience is much worse,” a marketing executive from one company told me. “When you buy with th…

As an iOS user, I do not want the publisher knowing anything about me. I'm happy to pay for the app, but I do not want to tell the publisher a single thing other than the fact that it is paid. Nothing else. I do not want to share my email, I do not want to share any form of cardholder data. I want to cancel in one tap for any subscription. I do not want to go through shitty, abusive retention flows.

It’s also why I don’t pay for or use apps that use their own data sync instead of iCloud (looking at you sleep cycle).

Re: Apple buying Google ads for high-value subscription apps

#186
post #168

Earlier quoted context omitted.

Mobile app operator here - let me clarify some things: 1. Until June it was impossible for a developer to issue a refund to an angry customer - Apple simply did not allow developers to do that, despite the app store being around for 13 years. This has led to untold frustration among developers - angry customers email us, leave horrible reviews, leave screeds on social media about how we “won’t” refund them, when in a…

There are minimum per transaction fees for most processors, so if you go at this alone, and you'd find that charging very small increments may not be feasible.

That's up to the developer though isn't it?

Re: Apple buying Google ads for high-value subscription apps

#187

> When people buy access to a service via a subscription in an iOS app, they are essentially Apple’s customers. For privacy reasons Apple does not provide much information about them to the apps or businesses that run the apps. That means it’s hard to do customer service, address issues, or solve any problems. > “The user experience is much worse,” a marketing executive from one company told me. “When you buy with th…

imagine have issues with 10 apps you bought on your iphone. having to go through 10 developer's refund process is a nightmare. I would rather just go through apple.

Re: Apple buying Google ads for high-value subscription apps

#188
post #166

> When people buy access to a service via a subscription in an iOS app, they are essentially Apple’s customers. For privacy reasons Apple does not provide much information about them to the apps or businesses that run the apps. That means it’s hard to do customer service, address issues, or solve any problems. > “The user experience is much worse,” a marketing executive from one company told me. “When you buy with th…

Can someone here confirm what info the app gets when you get a subscription? What if a person would sign up to a dating site under two separate names - would the App Store out them somehow?

Basically a transaction receipt is all the app gets. It’s up to the app developer to associate this purchase transaction with any app related user identity information.

RevenueCat had a decent explanation for this considering this is their main product:

https://www.revenuecat.com/blog/managing-cross-platform-subs...

Disclaimer: not at all associated with revenuecat, just in the process of evaluating their product myself.

Re: Apple buying Google ads for high-value subscription apps

#189

Earlier quoted context omitted.

App developers have signed a contract giving permission for Apple to do this. There is nothing illegal or dirty about this and frankly I fail to see how it is that different to bidding on competitor's search terms.

By "contract" do you mean the ToS that you can't read, can't negotiate, and have no choice but to sign as is in order to appear in the app store?

You can't read the ToS?

Re: Apple buying Google ads for high-value subscription apps

#190
post #51

Earlier quoted context omitted.

I run a big portfolio of mobile apps, and the discussion around this is misguided. It's not about Apple taking 30% of the revenue generated from these ads. It's about Apple driving up the user acquisition costs for these companies so much so that it become entirely uneconomical for them to buy ads that direct users to their own websites, and instead the campaigns that target users to download the app - which results…

Sorry, where in the article do you see that Apple is running these ads in a way that loses them money?

This is a second price auction, so the person with the highest bid pays the amount of the second highest bid. If Apple is bidding $97, their cost to acquire the customer may be substantially lower than $97 (their cost is whatever the second highest bid is), but they are forcing others in the auction to spend at least $97 to get the customer.
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