Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Launch HN: Hightouch (YC S19) – Sync data from data warehouses to SaaS tools

news.ycombinator.com

Post reply on HN
Print view View original

31–40 of 51 posts

Re: Launch HN: Hightouch (YC S19) – Sync data from data warehouses to SaaS tools

#32

Post by [deleted] »

kashishg wrote: post #29
mrwnmonm wrote: post #26

If you don't mind me asking, how much time did it take to reach this maturity or quality as a product? Did you start in 2019 or before that? Kiss your designer for me.

we started building this one August 2020 but honestly just had a lot of fun working on the design and UX! Conveying your feedback to him now!

[deleted]

Re: Launch HN: Hightouch (YC S19) – Sync data from data warehouses to SaaS tools

#33

Post by tomnipotent »

One small suggestion when connecting fields, auto-select a best guess column. A good deal of the time it will match (email=>email, first_name=>firstName), and it will cut in half the time to configure that part of the sync. Or an option to toggle this on/off.

Re: Launch HN: Hightouch (YC S19) – Sync data from data warehouses to SaaS tools

#34

Post by tejasmanohar »

bleonard wrote: post #20
gurubavan wrote: post #18

Earlier quoted context omitted.

Hightouch user here. HT actually has a lot of that - git integration [0], visual segmentation [1]. Not sure about self-hosting though. Open-source is cool, will check it out. [0]: https://hightouch.io/docs/integrations/git-sync/ [1]: https://hightouch.io/docs/hightouch-audiences/overview/

There are probably some nuances one level down. Things our users have told us they can do in these areas that, to my knowledge, Hightouch doesn't do: * Combine data from different sources to define a model. We'v seen using Postgres as a source of truth and supplementing with Snowflake data, for example. * Add tags to contacts in mailchimp, zendesk or make lists of them in customer.io, Pardot, etc based on segmentatio…

This probably isn't the best place for an extended comparison, but since it's our launch post, I'll try to close the thread with a couple corrections for factuality. If anyone is interested in a deep-dive, email hello@hightouch.io, and I'm happy to set one up personally. And, I'm sure the team at Grouparoo would be willing to do the same ("contact us" at bottom of their website).

    * Add tags to contacts in mailchimp, zendesk or make lists of them in customer.io, Pardot, etc based on segmentation. I believe Hightouch Audiences is more like a filter.
With static mappings, audiences can be synced to destinations as tags :). The magic is in the abstractions, not features!

    * Full workflow with branches, PRs, test suite in a repo. I saw Hightouch added git syncing to a known branch yesterday and it looks cool, but it's not the full workflow yet.
Lots more coming soon here. Our git integration is bidirectional so you can totally do that stuff in git, but UI support is on the way. We've found the UI experience is a lot better of an experience than code for _most_ Reverse ETL workflows... so I see the value in this - I'lll check it out

If I have to be honest, the biggest thing that customers love about our product is that it works and accomplishes their use cases. Platform features are cool, but from time to time, I have to remind myself that Fivetran has proven that integrations and actually working comes first, and it is volume but not _just_ volume... our philosophy (destinations as a product), design, and progress there is quite differentiated from the space. You can read more in our Series A announcement from a few months ago at https://hightouch.io/blog/series-a

PS: I haven't tried Grouparoo in a while. I do love the concepts, will give it a swing!

Re: Launch HN: Hightouch (YC S19) – Sync data from data warehouses to SaaS tools

#35

Post by killerpixler »

deepaksshah wrote: post #3

Congratulations on the launch. We were looking for this very solution. Writing queries and mapping them downstream is pretty handy. I also noticed that you support Rudderstack(yet another great tool), and we can send events via their http connector. Looking forward to using this tool. Do you plan on adding Clickhouse as source anytime soon?

Interesting tool indeed. You made a good point about RudderStack and synergies there. I'm curious to see how hightouch is going to diffentiate from something like RudderStack, which has a boatload of reverse ETL functionality of its own. I mean event stream data and moving data from your warehouse back out to tools is pretty their mantra

Re: Launch HN: Hightouch (YC S19) – Sync data from data warehouses to SaaS tools

#36

Post by bleonard »

tejasmanohar wrote: post #34
bleonard wrote: post #20

Earlier quoted context omitted.

There are probably some nuances one level down. Things our users have told us they can do in these areas that, to my knowledge, Hightouch doesn't do: * Combine data from different sources to define a model. We'v seen using Postgres as a source of truth and supplementing with Snowflake data, for example. * Add tags to contacts in mailchimp, zendesk or make lists of them in customer.io, Pardot, etc based on segmentatio…

This probably isn't the best place for an extended comparison, but since it's our launch post, I'll try to close the thread with a couple corrections for factuality. If anyone is interested in a deep-dive, email hello@hightouch.io, and I'm happy to set one up personally. And, I'm sure the team at Grouparoo would be willing to do the same ("contact us" at bottom of their website). * Add tags to contacts in mailchimp,…

It's hard to leave the comparisons dangling, for sure. But I'll defer for now. Congrats on the launch :-)

Re: Launch HN: Hightouch (YC S19) – Sync data from data warehouses to SaaS tools

#37

Post by joshwget »

tomnipotent wrote: post #33

One small suggestion when connecting fields, auto-select a best guess column. A good deal of the time it will match (email=>email, first_name=>firstName), and it will cut in half the time to configure that part of the sync. Or an option to toggle this on/off.

This is on our roadmap! Slotted for release sometime in the next month.

Re: Launch HN: Hightouch (YC S19) – Sync data from data warehouses to SaaS tools

#38

Post by aryik »

Congrats Kash, Tejas, Josh, and your whole team! You guys are killing it.

You’ve made incredible progress over the last year. Your customer list is looking very strong, and it seems like you’ve honed in on a real and pressing problem.

Keep up the great work, but try to take a moment to celebrate how far you’ve come!

Re: Launch HN: Hightouch (YC S19) – Sync data from data warehouses to SaaS tools

#39

Post by kashishg »

aryik wrote: post #38

Congrats Kash, Tejas, Josh, and your whole team! You guys are killing it. You’ve made incredible progress over the last year. Your customer list is looking very strong, and it seems like you’ve honed in on a real and pressing problem. Keep up the great work, but try to take a moment to celebrate how far you’ve come!

Thank you for the kind words :) We are just getting started!

Re: Launch HN: Hightouch (YC S19) – Sync data from data warehouses to SaaS tools

#40

Post by soumyadeb »

bleonard wrote: post #13

Congrats on the launch! Hightouch looks great and this need is real. Things seem to be going well, so I don't think I'm taking too much away by mentioning that we have been been working on Grouparoo, an open source alternative that solves similar pain points. A few differences: git developer workflow focused (branches, CI, PRs, etc), ability to self host, segmentation in destinations (tagging people in mailchimp base…

Congrats Tejas and team on the launch. Great to see your progress and broad innovation in this space (Census/Hightouch/Grouparoo/us@RudderStack).

It's a huge market and we can all help push each other.

Post reply on HN