As a host, Airbnb is a nightmare to deal with.
It feels like their customer service was offshored to the cheapest contractor many years ago.
AirCover by Airbnb
121–129 of 129 posts
Re: AirCover by Airbnb
#122Earlier quoted context omitted.
My family has special needs not covered by a hotel but I can provide the needs myself if I have access to a kitchen. Therefore most of the time a hotel room is not the right thing for us.
I recommend to check out apartment hotels.
Yeah, that's what we did, but apartment hotels aren't everywhere.
Re: AirCover by Airbnb
#123Earlier quoted context omitted.
Sounds like every interaction I've had with insurance. Sorry to hear that.
I was thinking that. Insurance in general is lousy with them always trying to weasel their way out of paying anything. Would a more typical insurer have done the same thing in asking for receipts and such? Maybe? (I've never had to make such an insurance claim so I have no idea...)
No, home insurers wouldn't normally require receipts unless the value of some of your items were in dispute. They usually just ask for an itemized list with estimated replacement values.
Re: AirCover by Airbnb
#124Earlier quoted context omitted.
Why should AirBnb be responsible for covering issues that arise between stays? I mean, it would be nice if I could just sign up as a host for my condo, set it as unavailable for most of the year and get free insurance.
The point isn’t that airbnb should cover that situation, it’s that hosts need insurance anyway and that insurance should cover everything this covers plus more.
I think some home insurance providers might balk if they find the damages were caused by commercial renters. If this covers all issues related to commercial activity, then you would be fine with just residential homeowner's insurance.
Re: AirCover by Airbnb
#125Does this do anything to address the rapes and sexual assaults that occur inside of an Airbnb? I remember those being swept under the rug with NDAs to receive compensation.
Am I missing something? I fail to see how an assault within a rented AirBnB would be a claim against the owner, unless they had been negligent in some way allowing the attacker to gain entry.
Lots of Airbnb listings are for a room in an existing home where the owner is living.
Re: AirCover by Airbnb
#126Earlier quoted context omitted.
Sounds like every interaction I've had with insurance. Sorry to hear that.
Ah... I had a motorcycle stolen in NYC. Smoothest insurance claim process ever. Granted the cops had the thief on the bike going over Brooklyn bridge at 3am. Progressive paid for full value of bike (which at the time, pandemic just started was higher than what I paid for it). Plus any add-ons they reimbursed full price. I had pictures and receipts for it all. But all in, from moment of noticing my bike was gone cash…
So no transportation for 4+ weeks is the ideal outcome?
Re: AirCover by Airbnb
#127"While AirCover protects you while you’re hosting an Airbnb stay or Experience, it is not a substitute for personal insurance" This is a key point. As a host here in NZ, its basically useless as I still have to have commercial insurance. Aircover only covers you for the period of time that you have someone staying in your property. As soon as they have gone, you have no insurance. So if you have a house listed on Air…
As a fellow kiwi, I'm curious where you're hosting.
Re: AirCover by Airbnb
#128Earlier quoted context omitted.
You'd have a hard time re-entering the usa after automatically losing the case by not showing up at the courthouse and not paying the bill. But in any case the scenario of leaving the country is not unique to airbnb and exists for rental cars, other loans, and basically any activity involving borrowing something
Not really. no time to re-enter, they will not enforce this upon entry. It is not criminal, it is civil. It is not criminal yet to not show up in a civil case.
The criminal part I am referring to is failure to pay (assuming you are able to in the scenario that one fled to another country to avoid paying)
Re: AirCover by Airbnb
#129Earlier quoted context omitted.
Sounds like every interaction I've had with insurance. Sorry to hear that.
I was thinking that. Insurance in general is lousy with them always trying to weasel their way out of paying anything. Would a more typical insurer have done the same thing in asking for receipts and such? Maybe? (I've never had to make such an insurance claim so I have no idea...)
Traditional insurance policies are written on a "replacement cost" basis. Which means.....the carrier will initially pay what they consider to be a depreciated value for the item, then when you purchase the identical or similar item, you show them the receipt, and the carrier then forwards a secondary check for the difference of the depreciated value (payment 1 to you) and the current retail price.