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AirCover by Airbnb

airbnb.com

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Re: AirCover by Airbnb

#91

Post by jliptzin »

bombcar wrote: post #13
gennarro wrote: post #2

Perhaps a dumb question but who was handling the insurance before this? Homeowners does not cover rentals, correct? So you needed rental insurance? I’ve always seen airbnb to be too risky to do with your primary residence, which seems to greatly diminish from the efficiency of the service (and of home ownership)

Nobody. AirBNB lived on the gray area where people rented properties that weren’t setup or insured for such.

Not true. There are many insurance companies that specifically serve Airbnb properties. I use Proper insurance.

Re: AirCover by Airbnb

#92

Post by ProAm »

carlivar wrote: post #65
gennarro wrote: post #2

Perhaps a dumb question but who was handling the insurance before this? Homeowners does not cover rentals, correct? So you needed rental insurance? I’ve always seen airbnb to be too risky to do with your primary residence, which seems to greatly diminish from the efficiency of the service (and of home ownership)

I host an Airbnb and I have a policy specifically covering short term rentals.

How much is this policy (say in terms of your normal owners policy). Are you in the US? This would be good info to know about.

Re: AirCover by Airbnb

#93

Post by nathancahill »

joshfraser wrote: post #82

I put way too much faith in Airbnb's "million dollar coverage" when I was a host. I had an Airbnb guest steal all the electronics from my apartment -- Sonos speakers, wifi router, everything. They also left behind a large stack of obviously stolen credit cards, social security cards, and driver licenses. When I called up Airbnb support to tell them what happened they responded by saying "We've found that most dispute…

Yeah same here. Had our hardwood floors damaged by guests to the tune of thousands in repairs. Airbnb paid out about $80 after months of hassling them. Their "talk directly to the guests to get them to pay damages" is obviously a non-started as hosts have zero leverage.

Re: AirCover by Airbnb

#94

Post by Tiktaalik »

AlwaysRock wrote: post #88
joshfraser wrote: post #82

I put way too much faith in Airbnb's "million dollar coverage" when I was a host. I had an Airbnb guest steal all the electronics from my apartment -- Sonos speakers, wifi router, everything. They also left behind a large stack of obviously stolen credit cards, social security cards, and driver licenses. When I called up Airbnb support to tell them what happened they responded by saying "We've found that most dispute…

Sounds like every interaction I've had with insurance. Sorry to hear that.

I was thinking that. Insurance in general is lousy with them always trying to weasel their way out of paying anything.

Would a more typical insurer have done the same thing in asking for receipts and such? Maybe?

(I've never had to make such an insurance claim so I have no idea...)

Re: AirCover by Airbnb

#95

Post by schleck8 »

bingohbangoh wrote: post #71
tiku wrote: post #63

Does it cover the costs of you guests illegally downloading stuff? I've ran into that one myself (in Germany the host can have it dismissed when you can prove it wasn't you).

Can’t you block a router to block all torrents?

You could try blocking ports used by P2P frequently.

Re: AirCover by Airbnb

#96

Post by busterarm »

Tiktaalik wrote: post #94
AlwaysRock wrote: post #88

Earlier quoted context omitted.

Sounds like every interaction I've had with insurance. Sorry to hear that.

I was thinking that. Insurance in general is lousy with them always trying to weasel their way out of paying anything. Would a more typical insurer have done the same thing in asking for receipts and such? Maybe? (I've never had to make such an insurance claim so I have no idea...)

But a real insurer also isn't facilitating bringing the people who made the damages into your house.

Airbnb has the means to properly screen guests, but does not adequately do so.

I've always personally thought both sides of the AirBNB transaction were crazy. When I was a teenager, long before AirBNB was a thing, we used to rent houses to party in and it was always a disaster.

I've never found that getting a hotel was significantly more expensive. Getting my price might be less convenient distance wise but the experience is consistent. To me, AirBNB seems like all of the risks of unprotected sex without any of the upside.

Re: AirCover by Airbnb

#97

Post by jaspax »

post_break wrote: post #84

Does this do anything to address the rapes and sexual assaults that occur inside of an Airbnb? I remember those being swept under the rug with NDAs to receive compensation.

Am I missing something? I fail to see how an assault within a rented AirBnB would be a claim against the owner, unless they had been negligent in some way allowing the attacker to gain entry.

Re: AirCover by Airbnb

#98

Post by tibbon »

joshfraser wrote: post #82

I put way too much faith in Airbnb's "million dollar coverage" when I was a host. I had an Airbnb guest steal all the electronics from my apartment -- Sonos speakers, wifi router, everything. They also left behind a large stack of obviously stolen credit cards, social security cards, and driver licenses. When I called up Airbnb support to tell them what happened they responded by saying "We've found that most dispute…

I've experienced similar as a guest. Had a severe misrepresentation about the property I was renting for a month. AirBNB support initially just said "talk to the host about resolving it", which wasn't going to actually change anything since they simply said "sorry, we're keeping the money". It didn't get fixed until I got in touch with the CEO, which isn't a viable path for everyone - and once I did it was resolved in a few hours.

I had another incident at the beginning of covid, where I had to fight hard to get a refund. The international borders were closed to the UK, and the initial response was "talk to the host" who didn't want to refund it. Eventually got solved, but AirBNB was happy to not-help.

Generally their support just seems to give few fucks, no matter what side you're on.

Re: AirCover by Airbnb

#99

Post by post_break »

jaspax wrote: post #97
post_break wrote: post #84

Does this do anything to address the rapes and sexual assaults that occur inside of an Airbnb? I remember those being swept under the rug with NDAs to receive compensation.

Am I missing something? I fail to see how an assault within a rented AirBnB would be a claim against the owner, unless they had been negligent in some way allowing the attacker to gain entry.

The last big case involved an airbnb where the shared key to the apartment was basically known by the attacker.

Re: AirCover by Airbnb

#100

Post by croutonwagon »

AlwaysRock wrote: post #88
joshfraser wrote: post #82

I put way too much faith in Airbnb's "million dollar coverage" when I was a host. I had an Airbnb guest steal all the electronics from my apartment -- Sonos speakers, wifi router, everything. They also left behind a large stack of obviously stolen credit cards, social security cards, and driver licenses. When I called up Airbnb support to tell them what happened they responded by saying "We've found that most dispute…

Sounds like every interaction I've had with insurance. Sorry to hear that.

This is somewhat why i dont mind having done a lot of purchasing online etc.

Normally just printing out an invoice from even 10 years ago from a site like Newegg (and i have had to for a claim) is accepted just fine.

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