One of my relatives recently lost IPv4 but not IPv6 connectivity through Comcast. She actually e-mailed me that her Internet was down. Of course GMail was the only site she used that supports IPv6, everything else was timing out. After power-cycling all the usual suspects it took a call to Comcast that actually needed escalation to get resolved.
Xfinity outage leaves tens of thousands in the Bay Area without internet
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Re: Xfinity outage leaves tens of thousands in the Bay Area without internet
#22> “This comcast outage is a great reminder of why it's still important to download and own physical copies of music, movies, etc.,” @krakinov tweeted. This is a bizarrely overdramatic response to one provider being down for an hour, and I can't imagine why the author felt the need to include it, other than to further dramatize their own dramatization of a rather innocuous situation.
"This power outage is a great reminder of why it's still important to maintain and own wood stoves, kerosene lanterns, candles, etc." Next he's going to talk about keeping a horse in a stable out back in case the gas station runs out of fuel.
I don't know about you, but if I lived in a place where the power goes off I'd certainly have good torches and non-electric heating.
(Of course if internet goes down my phone has tons of spotify tracks downloaded onto it, so I'm sure I'll cope)
Re: Xfinity outage leaves tens of thousands in the Bay Area without internet
#23> “This comcast outage is a great reminder of why it's still important to download and own physical copies of music, movies, etc.,” @krakinov tweeted. This is a bizarrely overdramatic response to one provider being down for an hour, and I can't imagine why the author felt the need to include it, other than to further dramatize their own dramatization of a rather innocuous situation.
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Re: Xfinity outage leaves tens of thousands in the Bay Area without internet
#24I experienced this outage last night, which doesn't seem to be a routing issue, because the cable modem can't establish connection with the headend(CMTS). but the the outage impacted area is big whole bay area and some other states, which seems to suggest issue happens on a central system, not just a few malfunctioned CMTS;
my guess it is backend system related to managing cable modem or CMTS
Re: Xfinity outage leaves tens of thousands in the Bay Area without internet
#25One nice thing about San Francisco is we have many great alternatives for ISPs. Comcast truly is terrible. Wave Broadband is an excellent competing cable Internet company. Sonic is the best ISP I have ever had or could even imagine; reliable symmetric gigabit fiber, super low latency (4ms to the edge, it's all glass), tech support that knows what they're doing. There's also MonkeyBrains for 100+Mbps fixed wireless. N…
Also Webpass (which got bought by Google fiber). It's only available in select buildings in SF but I've had good luck with them for the most part.
Re: Xfinity outage leaves tens of thousands in the Bay Area without internet
#26One nice thing about San Francisco is we have many great alternatives for ISPs. Comcast truly is terrible. Wave Broadband is an excellent competing cable Internet company. Sonic is the best ISP I have ever had or could even imagine; reliable symmetric gigabit fiber, super low latency (4ms to the edge, it's all glass), tech support that knows what they're doing. There's also MonkeyBrains for 100+Mbps fixed wireless. N…
Also Webpass (which got bought by Google fiber). It's only available in select buildings in SF but I've had good luck with them for the most part.
+1 webpass
Re: Xfinity outage leaves tens of thousands in the Bay Area without internet
#27One nice thing about San Francisco is we have many great alternatives for ISPs. Comcast truly is terrible. Wave Broadband is an excellent competing cable Internet company. Sonic is the best ISP I have ever had or could even imagine; reliable symmetric gigabit fiber, super low latency (4ms to the edge, it's all glass), tech support that knows what they're doing. There's also MonkeyBrains for 100+Mbps fixed wireless. N…
I really wish I had other viable options. I live in SOMA and I have 1Gbps service from Comcast, which did go out last night.
My other options are DSL, so it's going to max out at 20Mbps or so.
I do have roof access, so I guess I could also see about MonkeyBrains.
All that said, during the outage, I just tethered to my iPhone on an AT&T unlimited plan, and was able to stream full quality video to my laptop. I think I speed tested it to about 80Mbps.
Re: Xfinity outage leaves tens of thousands in the Bay Area without internet
#28Earlier quoted context omitted.
"This power outage is a great reminder of why it's still important to maintain and own wood stoves, kerosene lanterns, candles, etc." Next he's going to talk about keeping a horse in a stable out back in case the gas station runs out of fuel.
I don't know about you, but if I lived in a place where the power goes off I'd certainly have good torches and non-electric heating. (Of course if internet goes down my phone has tons of spotify tracks downloaded onto it, so I'm sure I'll cope)
Sure, but light and heat are pretty fundamental to meeting a basic level of comfort. Whether or not I can listen to my favorite album without internet access isn't.
Re: Xfinity outage leaves tens of thousands in the Bay Area without internet
#29Their twitter feed was hilarious - individuals were reporting outages as part of a collective 'me too' and instead of Comcast saying there's a big issue with our network, they replied (probably with a bot) to every message asking to be be DM'd with the account details so they could look into it.
To get to the outage map, the default path from their site (which was also down), you had to sign in to see that your very specific region had an issue. They really didn't want to show that (likely) millions of people were affected.
Re: Xfinity outage leaves tens of thousands in the Bay Area without internet
#30The HN headline says "Affecting US" but the article and all comments I've read suggest this is happening only in San Francisco.
Y'all must have some excellent broadband in California on average, wide-area Comcast outages are pretty common where I live, they certainly don't make the news.
Edit: Guess I spoke too soon, people are indeed reporting outages across the country.