471–480 of 698 posts
Author here. Thanks for submitting! I wrote this a year ago as my employer was starting up their forum[0]. While we have since added slack, the forum is the main support mechanism for our community (people who pay us money get support tickets). I still stand by that choice for: * SEO * durability * question quality I can't recall the exact numbers, but something like 5-10% of our overall traffic is to the forum. 0: h…
I used the OpenPhone app to side step many of these checks as a Google Voice alternative.
Oh please do. This seems like the perfect time to bring this up: I had a piece of software that used Discord for support. They required that users be verified, which requires you to give you phone number to Discord. I gave them my Google Voice number, which is the only number I have, and they rejected it because they don't support VOIP numbers. I asked them if there was any other way to verify my identity. They told…
I support a FOSS project via Slack, and information sparse requests are sadly the norm, I found that 95% of my responses are "Can you please provide more logs/configuration/actual description of what you were expecting, and what happened instead".
Please don't ask people to run non-free software to participate in your open source community. Many open source / free software enthusiasts are reluctant to use them, or flat out boycott them. What's more, you are putting your worthy community somewhere out of your control if you do this. Slack and Discord are not cool and do not make your project cool. They make your project unreachable , now and in the future (arch…
> Please don't ask people to run non-free software to participate in your open source community. Doesn't that imply the end of all macOS related projects? Not that I'm complaining, I'm actually very surprised by the amount of effort individuals put in to open source efforts (such as homebrew) to support a proprietary closed platform like macOS.
I guess I'm thankful to people making open source software for closed platforms so they are available should I ever be exposed to these platforms.
It's not this surprising, people can see the value of open source but be okay (or forced) to use non free software.
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This is what openid (the original) was designed to fix. You get to own your identity and delegate it if desired. But adoption didn't really happen. But I get it. Maybe a throwaway email address is the right way around it for you?
Why need openid when pgp exists?
This is a great write up about community building on asynchronous, public forums vs private, synchronous chat.
I notice IRC avoided a mention here though, but it suffers the same problems as discord (namely not being searchable)
I dont want to start and app(even a webapp) just to get the info i need.
Please don't ask people to run non-free software to participate in your open source community. Many open source / free software enthusiasts are reluctant to use them, or flat out boycott them. What's more, you are putting your worthy community somewhere out of your control if you do this. Slack and Discord are not cool and do not make your project cool. They make your project unreachable , now and in the future (arch…
Right, because IRC (the prior state-of-the-art) is eminently accessible.
But actually, what is so wrong about IRC? I used to listen a popular webradio which had an IRC channel, people managed to join it no problem, including me as a child. Surely a developer is capable of joining and using IRC with ease?
IRC had this interesting property that chat logs were often provided publicly, making them searchable.
Earlier quoted context omitted.
Just around that time, I remember seeing facebook and twitter stickers on various stores in malls (with the 'slug' name of the business). I was a bit surprised. Why would you bring your customers to your twitter profile instead of your own homepage? Who says that most people are even using these websites? At the time I never used Twitter and to me Facebook was just a boring place (it still is). At best they were just…
It seems like a giant confidence game to this day. 80% of adults in the US don’t use Twitter, and of those that do, only a much smaller number are regular users, and an even smaller percentage care to follow brands, which most people rightly see as opt-in advertising. The timeline algorithm makes it even less likely that the pointless post from @reebok is going to reach many people, probably nothing close to the amou…