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Use forums rather than Slack/Discord to support developer community

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121–130 of 698 posts

Re: Use forums rather than Slack/Discord to support developer community

#121

Earlier quoted context omitted.

I've yet to see a forum software that works as well as vBulletin and the clones of that did in the early to mid 2000s. Everything today is this weird "conversation" view and comments/threads constantly move around based on the whims of a voting audience.

vBulletin is still available, isn't it?

Yep, works great. Nobody uses it for anything new though.

Re: Use forums rather than Slack/Discord to support developer community

#122
post #88

The problem with self-hosted forums is that you have to host them, and that adds Yet Another Thing already overworked developers and maintainers have to worry about. Self-hosting will not make a comeback until hosting software can be installed and maintained as easily as, say, mobile apps. Install a forum on your server, set an upgrade policy, and mostly forget about it. So much developer work goes into overwrought b…

Installing a web forum is one click in damn near any web hosting/VPS provider's admin panel...

Re: Use forums rather than Slack/Discord to support developer community

#123
post #28

As discussed in a recent comment I made [0], I think the problem is that a good modern forum software simply does not exist yet. imo discourse doesn't cut it, feels almost as ephemeral as in slack/discord. [0] https://news.ycombinator.com/item?id=29016033

Yeah discourse feels like such a regression when compared to the phpbb and vBulletin of yore

An interface like PHPBB or vBulletin, combined with the Markdown formatting + live preview and tagging/search of Discourse, would be ideal for me.

Re: Use forums rather than Slack/Discord to support developer community

#124
post #70

Oh please do. This seems like the perfect time to bring this up: I had a piece of software that used Discord for support. They required that users be verified, which requires you to give you phone number to Discord. I gave them my Google Voice number, which is the only number I have, and they rejected it because they don't support VOIP numbers. I asked them if there was any other way to verify my identity. They told…

I constantly run into this problem, I've used my google voice number for everything for years (yeah it's not a great move but very hard to migrate away from) and a frustrating number of services recently have been rejecting it for verification. I end up having to take the sim out of my laptop and put it in my PinePhone. It's such a hassle. This whole "you're not a human unless you have a phone number" thing sucks. Sa…

Wait what? You literally put a sim card into a phone for it to be treated as a cell number? Thats odd and interesting to me how does that work?

Re: Use forums rather than Slack/Discord to support developer community

#125
post #88

The problem with self-hosted forums is that you have to host them, and that adds Yet Another Thing already overworked developers and maintainers have to worry about. Self-hosting will not make a comeback until hosting software can be installed and maintained as easily as, say, mobile apps. Install a forum on your server, set an upgrade policy, and mostly forget about it. So much developer work goes into overwrought b…

Installing a web forum is one click in damn near any web hosting/VPS provider's admin panel...

What about updating it? What happens if you need to move it? What happens if something breaks? Who fixes it? Who monitors it?

Re: Use forums rather than Slack/Discord to support developer community

#126
post #28

As discussed in a recent comment I made [0], I think the problem is that a good modern forum software simply does not exist yet. imo discourse doesn't cut it, feels almost as ephemeral as in slack/discord. [0] https://news.ycombinator.com/item?id=29016033

I've yet to see a forum software that works as well as vBulletin and the clones of that did in the early to mid 2000s. Everything today is this weird "conversation" view and comments/threads constantly move around based on the whims of a voting audience.

https://xenforo.com/ — Paradox Interactive uses it for their Stellaris/HOI4/EU4/CK3 communities.

edit: e.g., https://forum.paradoxplaza.com/forum/forums/europa-universal...

Re: Use forums rather than Slack/Discord to support developer community

#127
post #112
post #70

Oh please do. This seems like the perfect time to bring this up: I had a piece of software that used Discord for support. They required that users be verified, which requires you to give you phone number to Discord. I gave them my Google Voice number, which is the only number I have, and they rejected it because they don't support VOIP numbers. I asked them if there was any other way to verify my identity. They told…

Phone verification can certainly be annoying, but anyone who's been part of large Discord communities will know that spambots that DM users with all kinds of scams are a huge issue. Phone verification stops someone from raiding a server with it enabled with hundreds of bot accounts. As for VOIP numbers not being allowed, that also makes sense; VOIP numbers are extremely cheap and allowing them to be used would defeat…

My problem isn't with the phone verification. I totally understand why they do that. I don't even have a problem with not accepting VOIP. I get why they do that too.

My problem is that they don't have an alternative, and there is no way for channel admins that turn on that feature to know how many people can't get in because of their choice.

They should either have an alternative way to verify oneself, or a way for the channel admin to allow you in without the verification, or both.

Re: Use forums rather than Slack/Discord to support developer community

#128
post #105
post #70

Oh please do. This seems like the perfect time to bring this up: I had a piece of software that used Discord for support. They required that users be verified, which requires you to give you phone number to Discord. I gave them my Google Voice number, which is the only number I have, and they rejected it because they don't support VOIP numbers. I asked them if there was any other way to verify my identity. They told…

I don't think it's really about identification. Binding user accounts to SIM-based phone numbers is an effective way of limiting account creation as it's effectively binding it to a physical token. I can only guess why Discord wants to do this (fighting scam bots?), but for example for Tinder this is a very effective way of preventing abuse on the huge early discovery boost after signup or long inactivity.

I understand why they do it, and I have no problem with that. My problem is their lack of an alternative. Either have an alternative way for me to verify, or a way for an admin to let me into their channel without verification.

Re: Use forums rather than Slack/Discord to support developer community

#129
post #34

This recurring discussion is very "This is the year for Linux on the desktop" Nobody wants to register on some random weird site, and figure that sites navigation, let alone their privacy/data policies. Discord/Reddit/Slack/etc... are easy to use. People are comfortable using them. They provide a more uniform experience across different servers/subreddits/etc...

> Nobody wants to register on some random weird site

1. It's the project's web forum. https://forums.fooproject.org/ . Not random at all. If you're lucky, your registration for fooproject works for the forum as well.

2. Well, we don't like registering with a large corporation either.

> and figure that sites navigation,

Suppose it's a web forum, one of the trusty varieties from the 2000's. What's there to figure out? The exact placement of settings in the user profile pages? You'll live.

> let alone their privacy/data policies.

In this day and age, the effective assumption is: It's all potentially public and the US government keeps a copy forever. Wish it were otherwise.

... and actually, the privacy is typically better on smaller independent platforms than on large ones. The large ones are probably already hooked up to the NSA, while for the smaller ones it's just a potential.

> Discord/Reddit/Slack/etc... are easy to use.

Slack is a painful experience, and not even that easy .

Reddit... yes, but there's not much of a UI to be difficult.

Discord - I have almost no experience with it TBH.

> People are comfortable using them.

No, they're not. Some are. Those who aren't, tend not to use them unless they have to.

> They provide a more uniform experience across different servers/subreddits/etc...

A web forum is a pretty uniform thing. I hope you're not complaining that not all forums are controlled by some huge single company...

Re: Use forums rather than Slack/Discord to support developer community

#130

Earlier quoted context omitted.

I constantly run into this problem, I've used my google voice number for everything for years (yeah it's not a great move but very hard to migrate away from) and a frustrating number of services recently have been rejecting it for verification. I end up having to take the sim out of my laptop and put it in my PinePhone. It's such a hassle. This whole "you're not a human unless you have a phone number" thing sucks. Sa…

Wait what? You literally put a sim card into a phone for it to be treated as a cell number? Thats odd and interesting to me how does that work?

The SIM has its own phone number, so when they put it in a phone they can do "phone" things like make calls. In their laptop it's just for data.
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