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Use forums rather than Slack/Discord to support developer community

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111–120 of 698 posts

Re: Use forums rather than Slack/Discord to support developer community

#111

Earlier quoted context omitted.

I think Discourse is the first real attempt to bring forums in-line with "modern" UI expectations, which is why it feels like it won. There's probably lots of room to grow here. There's forums out there that allow SMTP-only [1] or SMTP and NNTP reading/posting [2], there's forum skins atop mailing lists like [3], there's distributed forums like Aether or Lemmy like [4, 5]. Unfortunately these are all new/raw. [1]: ht…

I really miss NNTP. I appreciate that spam was a huge problem, but it was really nice being able to discover and subscribe to a large number of topics and navigate them all from the same tool. And there was innovation in the client space. Reddit is probably the closest alternative I know of today. But, several communities treat an associated sub-reddit as unofficial in favor of their Discourse instance. However, I si…

Is there a reason why Discourse’s email notifications aren’t helping?

Re: Use forums rather than Slack/Discord to support developer community

#112
post #70

Oh please do. This seems like the perfect time to bring this up: I had a piece of software that used Discord for support. They required that users be verified, which requires you to give you phone number to Discord. I gave them my Google Voice number, which is the only number I have, and they rejected it because they don't support VOIP numbers. I asked them if there was any other way to verify my identity. They told…

Phone verification can certainly be annoying, but anyone who's been part of large Discord communities will know that spambots that DM users with all kinds of scams are a huge issue. Phone verification stops someone from raiding a server with it enabled with hundreds of bot accounts. As for VOIP numbers not being allowed, that also makes sense; VOIP numbers are extremely cheap and allowing them to be used would defeat the whole purpose of phone verification.

Personally I think that giving server admins the ability to require phone verification is a good thing. It's not mandatory and it's only used if the server admin enables it. I don't think it's fair to blame Discord when it's a choice made by the server admin, plus a forum could have the same requirement.

Re: Use forums rather than Slack/Discord to support developer community

#113
post #28

As discussed in a recent comment I made [0], I think the problem is that a good modern forum software simply does not exist yet. imo discourse doesn't cut it, feels almost as ephemeral as in slack/discord. [0] https://news.ycombinator.com/item?id=29016033

I've yet to see a forum software that works as well as vBulletin and the clones of that did in the early to mid 2000s. Everything today is this weird "conversation" view and comments/threads constantly move around based on the whims of a voting audience.

So why not continue using it today, until something better comes along?

Re: Use forums rather than Slack/Discord to support developer community

#114
post #17

Author here. Thanks for submitting! I wrote this a year ago as my employer was starting up their forum[0]. While we have since added slack, the forum is the main support mechanism for our community (people who pay us money get support tickets). I still stand by that choice for: * SEO * durability * question quality I can't recall the exact numbers, but something like 5-10% of our overall traffic is to the forum. 0: h…

FusionAuth is a pleasure to work with. Thanks for the work and documentation :+1. You folks done saved me a lot of time, hopefully if I make a dollar will pay it forward.

Re: Use forums rather than Slack/Discord to support developer community

#115
post #28

As discussed in a recent comment I made [0], I think the problem is that a good modern forum software simply does not exist yet. imo discourse doesn't cut it, feels almost as ephemeral as in slack/discord. [0] https://news.ycombinator.com/item?id=29016033

Have you given NodeBB a try? It's comparable to Vanilla, Flarum, Discourse, etc. in terms of being newer entrants to the forum game.

The concept of forums is solid (as evidenced by the articles I see here monthly, seemingly), we just need forums to work better with the devices and user flows we're accustomed to today.

We've reached feature parity with older forum softwares years ago, and since then it's just been carving away at the software to really make it the best offering out there

I also created NodeBB, so I am of course biased :)

Re: Use forums rather than Slack/Discord to support developer community

#116

Earlier quoted context omitted.

I've yet to see a forum software that works as well as vBulletin and the clones of that did in the early to mid 2000s. Everything today is this weird "conversation" view and comments/threads constantly move around based on the whims of a voting audience.

So why not continue using it today, until something better comes along?

[deleted]

Re: Use forums rather than Slack/Discord to support developer community

#117

I basically refuse to create accounts on random forums anymore. They've been the source of the vast majority of breached PIID for me over the course of my internet life because: - The software is usually poorly written - even the big guns. I helped maintain a vbulletin forum for years and oh my god is that codebase a disaster. It also for the longest time, if not still, stored passwords in plaintext in the database.…

> I basically refuse to create accounts on random forums anymore. They've been the source of the vast majority of breached PIID for me over the course of my internet life Why were you putting PIID on web forums? Why weren't you using a unique password? > I don't have to keep hopping on a damn forum every day to check if they have or not. Discord is a nightmare. Someone mentions you in a busy channel, 6 hours ago? Try…

> Go on. I'll wait. Discord has no "skip to where I was mentioned" feature.

You’ll have to excuse the HN pendantics, but it does. In iOS app, for example, open the left draw and there’s a navigation tab on the bottom. There’s a mentions tab that will show you a list of mentions (that is replies and pings) and tapping on one takes you to that message.

Re: Use forums rather than Slack/Discord to support developer community

#118
post #63

No, please don't. I don't want to make a separate account for a random forum, and I especially don't want to use Discourse. Just use GitHub Issues and Discussions, please - it's so much simpler for everyone.

It seems like you need a new service to create accounts seamlessly /s

Re: Use forums rather than Slack/Discord to support developer community

#119
post #112
post #70

Oh please do. This seems like the perfect time to bring this up: I had a piece of software that used Discord for support. They required that users be verified, which requires you to give you phone number to Discord. I gave them my Google Voice number, which is the only number I have, and they rejected it because they don't support VOIP numbers. I asked them if there was any other way to verify my identity. They told…

Phone verification can certainly be annoying, but anyone who's been part of large Discord communities will know that spambots that DM users with all kinds of scams are a huge issue. Phone verification stops someone from raiding a server with it enabled with hundreds of bot accounts. As for VOIP numbers not being allowed, that also makes sense; VOIP numbers are extremely cheap and allowing them to be used would defeat…

If they allow the user a chance to send an appeal or out-of-band alternative method to verify then this becomes less of an issue. It's when people presume certain baselines — like a phone number — that it becomes a showstopper to community.

Re: Use forums rather than Slack/Discord to support developer community

#120
post #28

As discussed in a recent comment I made [0], I think the problem is that a good modern forum software simply does not exist yet. imo discourse doesn't cut it, feels almost as ephemeral as in slack/discord. [0] https://news.ycombinator.com/item?id=29016033

I've yet to see a forum software that works as well as vBulletin and the clones of that did in the early to mid 2000s. Everything today is this weird "conversation" view and comments/threads constantly move around based on the whims of a voting audience.

vBulletin is still available, isn't it?
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