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Use forums rather than Slack/Discord to support developer community

mooreds.com

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Re: Use forums rather than Slack/Discord to support developer community

#61
post #28

As discussed in a recent comment I made [0], I think the problem is that a good modern forum software simply does not exist yet. imo discourse doesn't cut it, feels almost as ephemeral as in slack/discord. [0] https://news.ycombinator.com/item?id=29016033

Not exactly sure what your requirements are but vanilla forums have a clean look, mobile friendly, and have pretty good customization. (Not sure if the latest version supports digest emails though)

https://github.com/vanilla/vanilla

Re: Use forums rather than Slack/Discord to support developer community

#64
post #7

The poll results show the real sentiment, that close to 30% of people actually like synchronous chat. That is a significant chunk. Perhaps there's an unmet market need for a product that both excels at synchronous and asynchronous communication. I could see potential for a feature in a chat program where a message or series of messages could be selected and enshrined in a search engine-indexed synchronous knowledge b…

Who are these people and how do they have time follow synchronous chat on deep technical products all day?

No data to back this up, but I have a feeling the industry is so bottom-heavy with juniors that we've started optimising towards their immediate need to learn. Juniors don't have a problem sitting in Slacks all day.

Re: Use forums rather than Slack/Discord to support developer community

#65

I think "less capable moderation tools" is really underselling how purposefully useless and nonexistent Slack's moderation tools are for open communities. I cannot overstate how terrible Slack is in this regard. To be clear, I really and truly don't fault them for this: Slack's always been clear that their focus is on business communication, which is a totally different animal when it comes to moderation needs. Disco…

I understand your pain. Even simple things like moving posts from one channel to another aren't possible for an admin to do in Slack, although this has been basic forum functionality since...ever?

Re: Use forums rather than Slack/Discord to support developer community

#67
post #15

The discord/slack as a means of communicating technical questions is a great example how an entire generation refused to accept a solid solution because it didn't fit their impediment desire. (Need is wavy here because the responsiveness isn't the original need.. it's the answering of the question that's a need.. being instanteous is just a convenience ) What am I saying: We've had technical mediums to discuss techni…

I mean, a lot of developers used IRC as far back as I can remember? Forums are newer than IRC chat, though arguably Forums are based on USENET, BBS, or email-lists. ------- IRC / Discord / Slack / Skype are real-time communication / instant messenger style communications. Email / Forums / USENET / Reddit / Digg / Slashdot / Hacker News are async and slow.

IRC adoption never really peaked like slack and discord has

Re: Use forums rather than Slack/Discord to support developer community

#68
post #34

This recurring discussion is very "This is the year for Linux on the desktop" Nobody wants to register on some random weird site, and figure that sites navigation, let alone their privacy/data policies. Discord/Reddit/Slack/etc... are easy to use. People are comfortable using them. They provide a more uniform experience across different servers/subreddits/etc...

I agree, and I think OSS projects should learn from these commercial successes and use their learnings to feed into OSS product experiences. But to some extent, Discord and Slack are both quite new. They were obviously quite successful at encouraging people to sign-up. There must be something there that makes Discord or Slack seem more trustworthy than "random weird site".

Re: Use forums rather than Slack/Discord to support developer community

#69
post #52

Earlier quoted context omitted.

Yeah discourse feels like such a regression when compared to the phpbb and vBulletin of yore

In what way? As a lurking user I think it's miles better.

discoverability

answers to questions in slack will never be indexed (let alone archived) by search engines

Re: Use forums rather than Slack/Discord to support developer community

#70
Oh please do. This seems like the perfect time to bring this up:

I had a piece of software that used Discord for support. They required that users be verified, which requires you to give you phone number to Discord. I gave them my Google Voice number, which is the only number I have, and they rejected it because they don't support VOIP numbers. I asked them if there was any other way to verify my identity.

They told me, "Just use a friend's phone to verify. As long as they don't try to verify on Discord in six months it should be fine, we won't check again".

Their official answer to identity verification was to impersonate someone else!

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