Use forums rather than Slack/Discord to support developer community
31–40 of 698 posts
Re: Use forums rather than Slack/Discord to support developer community
#32Re: Use forums rather than Slack/Discord to support developer community
#33Re: Use forums rather than Slack/Discord to support developer community
#34Nobody wants to register on some random weird site, and figure that sites navigation, let alone their privacy/data policies. Discord/Reddit/Slack/etc... are easy to use. People are comfortable using them. They provide a more uniform experience across different servers/subreddits/etc...
Re: Use forums rather than Slack/Discord to support developer community
#35Be active and push real issues and bugs into the github channel and use the content of forum / chat for documentation / faq / guides.
Re: Use forums rather than Slack/Discord to support developer community
#36As discussed in a recent comment I made [0], I think the problem is that a good modern forum software simply does not exist yet. imo discourse doesn't cut it, feels almost as ephemeral as in slack/discord. [0] https://news.ycombinator.com/item?id=29016033
Re: Use forums rather than Slack/Discord to support developer community
#37Github issues has really really great SEO. If you answer questions there, your users will find it.
Re: Use forums rather than Slack/Discord to support developer community
#38Forums have an ephemerality too as threads get too cluttered or buried under new threads. When an old thread takes too long to find or filter through, new ones are created and then redundancy sucks up everyone's time.
The answer is moderation - preferably with "elected" moderators. The other key is to have a system of escalation of key knowledge to a Wiki, which again needs moderation in the form of reviews to keep the knowledge up to date.
Re: Use forums rather than Slack/Discord to support developer community
#39I loathe Discord for (non-dev but still software-related) community management but we tried launching a forum and realized users don't care and just want Discord or Slack. It's now in the "familiar" zone and registering for a forum sucks. They don't care that it's hard to find answers, or any of the other reasons listed here, many of which were our motivation for starting a forum. We ended up dividing users and now h…
Re: Use forums rather than Slack/Discord to support developer community
#40Earlier quoted context omitted.
Slack or Discord live in the current moment. It is hard to get back into discussion which started a week ago. Channels do not provide much historical value.
It's virtually impossible to do so in Slack, unless someone ponies up the cash, which is not viable for very large slacks.