21–30 of 76 posts
This is just an ad, why is it being upvoted so much?
If only there were a way to stop the surprise billing once it starts. A friend created an AWS account with a new email address for a one-off side project, and wound up locked out of both the email account and the AWS account. But AWS has the credit card, so a 25 cent mystery charge appears every month. AWS support is completely useless despite years of attempts at escalation, and of course the credit card company can…
It's an absurd solution, but they can cancel the card and get a new one, and that will stop AWS from being able to bill them.
If only there were a way to stop the surprise billing once it starts. A friend created an AWS account with a new email address for a one-off side project, and wound up locked out of both the email account and the AWS account. But AWS has the credit card, so a 25 cent mystery charge appears every month. AWS support is completely useless despite years of attempts at escalation, and of course the credit card company can…
It's an absurd solution, but they can cancel the card and get a new one, and that will stop AWS from being able to bill them.
Earlier quoted context omitted.
It's an absurd solution, but they can cancel the card and get a new one, and that will stop AWS from being able to bill them.
This is a good way to go to collections (at least in the US) and have your credit rating harmed. Probably not for .25c but everyone who says just to cancel a card to stop annoying bills is not a good answer.
Earlier quoted context omitted.
It's an absurd solution, but they can cancel the card and get a new one, and that will stop AWS from being able to bill them.
Maybe, however Visa has "account updater" which is an API so that companies with saved payment methods can update them to a new number once the old expires or is replaced. They might need to close their bank account if the bank participates in this. https://developer.visa.com/capabilities/vau
This is such a large problem for AWS users that there are multiple SaaS systems that help people manage their AWS bills.
If you're using Datadog with its AWS integration, you can pull in your billing metrics and set up anomaly detection monitoring. If you set it up as a multi-alert, Datadog can event alert you on the specific category that has a billing anomaly.
You can do that with native CloudWatch monitoring, too, but it doesnt work well with spikey charges like up front reservations and things billed at the beginning of the month Technically they are "anomalies" but there's no human interaction required so you get false positive alarms. It also doesn't work well beyond a certain $ amount since the error bars get pretty big Is DataDog better with that?
Turns out each single query was a full table scan of the 4TB dataset and cost about $5 each! I luckily stopped after 4 queries once my curiosity was satisfied, but I could have easily spent hundreds of dollars. It wasn't until some time later I saw my bill and realized what happened.
They did do a "one-time charge reversal" for me. I didn't really feel satisfied with that response. I wanted them to admit such datasets are a huge liability for users.
Somewhat surprised none of the major clouds off true sandboxed learning environments as a competitive advantage. i.e. We will not charge you more than $100 no matter what. Sure that doesn't work for enterprise stuff that has to be online, but there is a big market for people that can swallow $100 accidents but not 15k. And whoever offers that first will attract the cautious crowd. I've got friends that point blank re…
Somewhat surprised none of the major clouds off true sandboxed learning environments as a competitive advantage. i.e. We will not charge you more than $100 no matter what. Sure that doesn't work for enterprise stuff that has to be online, but there is a big market for people that can swallow $100 accidents but not 15k. And whoever offers that first will attract the cautious crowd. I've got friends that point blank re…