Looks good. Lots of dunning tools out there, like stunning.co, any comparison of yours versus competitors'?
Show HN: Earn extra revenue from your abandoned Stripe checkouts
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Re: Show HN: Earn extra revenue from your abandoned Stripe checkouts
#12Looks good. Lots of dunning tools out there, like stunning.co, any comparison of yours versus competitors'?
Hey thank you, I appreciate that! Yeah I'd say Recover is more (at the moment) for recovering lost revenue in terms of potential sales, whereas Stunning seems to be for sending email for payments that have failed for existing customers (that's their focus).
Re: Show HN: Earn extra revenue from your abandoned Stripe checkouts
#13This is like finding a $100 bill in your jacket. Love the concept!
Sometimes we abandon cart because we got distracted or didn't have time to complete the txn. Will work for those.
Re: Show HN: Earn extra revenue from your abandoned Stripe checkouts
#14As a user, I don't like receiving emails like these because they presume some intent that often isn't what I had in mind at the time. I've gotten mails like this a few times, but in every instance, I didn't forget to complete checkout, I intentionally bailed out for some specific reason (e.g. the shipping charge was way too high). I suspect some users will report the mails as spam and, if I understand correctly, that…
Asking for my email before telling me shipping fees will make me abandon
Re: Show HN: Earn extra revenue from your abandoned Stripe checkouts
#15As a user, I don't like receiving emails like these because they presume some intent that often isn't what I had in mind at the time. I've gotten mails like this a few times, but in every instance, I didn't forget to complete checkout, I intentionally bailed out for some specific reason (e.g. the shipping charge was way too high). I suspect some users will report the mails as spam and, if I understand correctly, that…
Hey, thanks for this! I definitely appreciate that most of the time we do ignore them, I do too! However, there are still those that do click the link and complete the checkout, so it's definitely worth it for the extra revenue that it brings in. In terms of unsubscribers/spam complaints, that should be fine as the email delivery service handles that side of it. Once the user unsubscribes, they won't be sent any Reco…
I guess that it might work in the short term but being detrimental in the long run:
Me, for example, i hate receiving this kind of email showing clearly that your behavior is spied by the seller.
So, the thing is that after one of them the seller lose your trust and you will probably not browse or even go to the checkout step anymore with them. Except if you are really sure to buy!
Re: Show HN: Earn extra revenue from your abandoned Stripe checkouts
#16Earlier quoted context omitted.
Hey, thanks for this! I definitely appreciate that most of the time we do ignore them, I do too! However, there are still those that do click the link and complete the checkout, so it's definitely worth it for the extra revenue that it brings in. In terms of unsubscribers/spam complaints, that should be fine as the email delivery service handles that side of it. Once the user unsubscribes, they won't be sent any Reco…
I guess that it might work in the short term but being detrimental in the long run: Me, for example, i hate receiving this kind of email showing clearly that your behavior is spied by the seller. So, the thing is that after one of them the seller lose your trust and you will probably not browse or even go to the checkout step anymore with them. Except if you are really sure to buy!
The only exception is if you offer a kind of incentive like a discount to your user to push him to finish his order.
But, in that case, the consumer learn very fast the trick and will start to pause orders just because he is expecting to get a discount like that.
Re: Show HN: Earn extra revenue from your abandoned Stripe checkouts
#17This is like finding a $100 bill in your jacket. Love the concept! Sometimes we abandon cart because we got distracted or didn't have time to complete the txn. Will work for those.
Haha! That's actually a great analogy. Thanks for this.
Re: Show HN: Earn extra revenue from your abandoned Stripe checkouts
#18This is genius, especially the business model. Just curious— What is your tech stack ? The website is beautiful.
Re: Show HN: Earn extra revenue from your abandoned Stripe checkouts
#19Is this GDPR compliant? I worked for a company previously that offered a "recover abandoned sales" feature and it required explicit opt in from the user.
Also, where is the following figure from because it seems to be much higher than the figures we used to see:
> On average, abandoned checkout emails convert at a rate of 15%
Re: Show HN: Earn extra revenue from your abandoned Stripe checkouts
#20Is this GDPR compliant? I worked for a company previously that offered a "recover abandoned sales" feature and it required explicit opt in from the user. Also, where is the following figure from because it seems to be much higher than the figures we used to see: > On average, abandoned checkout emails convert at a rate of 15%
Hey! Abandoned checkout/cart emails fall under the "legitimate interest" section of GDPR. Since the customer is near the end of the sales funnel and has shown enough interest, it is justifiable to send them a link back to complete their purchase. A clear unsubscribe link is included in every email.