Earlier quoted context omitted.
One of the best people I've ever worked with used this approach. "I'm going to ask stupid questions now." and "Just so I'm understanding the problem, ." were two phrases she used all the time . I am surprised at how difficult it has been to emulate her technique. Feeling comfortable asking the obvious questions is one half of the battle, but the other, more difficult half, is knowing what obvious questions to ask. Mo…
VP in my org does this, and it really disarms the room. She’s big on that exact phrase of “this could be a really stupid question, but…” She’s also really good about making sure other people are rewarded for doing the same by reassuring someone asking what might be a dumb question as, “that’s a a great question and I’m sure others were wondering the same…” before responding. Great leadership, IMO.
Willingness to look stupid
781–790 of 811 posts
Re: Willingness to look stupid
#782https://journals.biologists.com/jcs/article/121/11/1771/3003...
Re: Willingness to look stupid
#783This has happened to me frequently at my current company. I get pulled into a meeting about something that I have no context on because it touches my area of expertise, and the discussions have apparently been stalling out. I brace myself to be the idiot. I'm going to waste everyone's time asking questions that everyone knows the answer to, and I just got looped in, so everyone's going to feel like they need to walk…
(I’m not saying it’s a good thing)
Re: Willingness to look stupid
#784Earlier quoted context omitted.
> The insurance dealer does his job and tries to get a higher premium? Not surprised. This is actually an example of where the author IS stupid. You will often be found "at fault" in cases where you are not actually at fault (the other driver lies better than your truth) and there are many cases (at least in Ontario) where you are legislatively at fault even if you did nothing out of the ordinary (making a left turn…
I don't think it's about who's at fault, it's about what risks you're willing to tolerate. Insurance is always a trade-off of EV for tail risk. In exchange for losing money on average (the insurance company has to earn money somehow, after all), you're protected from the worst case scenario. You can think of it like, yourself from parallel universe where you don't get into a crash, pays yourself in the parallel unive…
Re: Willingness to look stupid
#785Re: Willingness to look stupid
#786Re: Willingness to look stupid
#787Earlier quoted context omitted.
Totally. There's distance between: "people think I'm stupid because I'm not scared to show that I don't know about something" and some of the examples which are more along the lines of "people think I'm stupid because I act as a self-entitled genius who provides little context or reasoning behind choices and expect everyone to line up behind with no question" What is the Apple store employee supposed to do to not mak…
> The insurance dealer does his job and tries to get a higher premium? Not surprised. This is actually an example of where the author IS stupid. You will often be found "at fault" in cases where you are not actually at fault (the other driver lies better than your truth) and there are many cases (at least in Ontario) where you are legislatively at fault even if you did nothing out of the ordinary (making a left turn…
$100k for coverage on your car? No thanks. $1? Sure. $1 but covers litterally nothing and has a million dollar excess? No thanks.
Re: Willingness to look stupid
#788Earlier quoted context omitted.
In would say it goes even further than humblebragging, and ventures into narcissism and an inability to handle criticism, explain oneself, or accept help. If the car insurance salesperson disagrees with you, maybe you should try to understand why? Did you really consider the possible that a tree branch could fall in front of your car or that you could get caught in a hail storm? If the Apple store employee doesn’t un…
> explain oneself I hate this, the idea that I should have to explain myself to a random stranger in a shop as if they are entitled to know anything about me. I buy a lot of sweets on Friday for the weekend and regularly the clerk behind the till will make a comment, "Thats a lot of chocolate! Who is going to eat all that! You must be having a party whats the occasion?". In front of a line of customers who are eager…
So you walk into the Apple store, walk up to an employee and when confronted with the question "How can I help you today?" what do you do?
Telling them "I would like X", seems like an unneccesary level of "explaining yourself". They should just know and understand exactly what you want from non verbal signals?
Re: Willingness to look stupid
#789Earlier quoted context omitted.
5 Whys is great for getting depth into one causal subtree, but based on a paper I once read, answers can lack breadth when there is more than one cause (which is often the case). It said that "Why" is often best answered with a directed acyclic graph of causal relationships. (Though when I tried to use a causal DAG for root cause analysis of an incident at my current company, I was told that I was wasting time and no…
Similar here. Was pumped in an RCA with "why?" multiple times. The 'root cause' was I fucked up and missed something. But that was because "prod was broken right then, fix ASAP!" and no one else understands the problem, and we're understaffed, and people 'reviewed' the code without understanding what it was doing (or why) and one 'fix' led to another problem, and that 'fix' led to a third, and trying to explain this…
Re: Willingness to look stupid
#790Earlier quoted context omitted.
So far it completely depends on the person. But you’re right that it might not be the best technique. I understand the hesitancy to ask questions after a certain amount of time has passed. I work as a consultant and our time has to be billed to projects. The onboarding stinks, so the new hires often have no concept of billability/utilization nor project budgets. So I’m trying to drill in those concepts, too. One of t…
> The onboarding stinks, so the new hires often have no concept of billability/utilization nor project budgets. As an aside, do you think there is a business opportunity in teaching companies better onboarding? Growing headcount seems like an afterthought most places, and it’s a colossal waste. The worst example I’ve seen is one company hiring some very expensive onshore consultants to build the basic structure of th…
So, maybe. It’s risky, like you’ve demonstrated.